Hart Patrick James, MS MA

Not pleased just seems to rush process and seems desperate for money, offered to get us in the next day, then became upset when I said I would have to get my husbands schedule and verify some information for reimbursement. Hung up the phone??? Does not bill insurance, did not reply to insurance questions. He may be a great Dr. But needs to work on his emotional intelligence. Red flag I would be leery of Dr. Hart.

We have been seeking advice and information regarding the treatment of a family member – and their destructive addiction. This in itself is confusing, worrying, and challenging situation. Without experience or referrals – it’s difficult to know how to proceed.
Patrick Hart has a very impressive website, and has a thorough pre-​intake/​screening form which we filled out in completion and emailed in. We received a prompt email back and a request to call.
The entire call lasted maybe 10 seconds.
He quickly gave us the fees (which is nice to receive upfront – but perhaps not in such an urgent manner) – asked us who would be attending/​how many. We explained that we wanted to discuss with other family/​friends first after we had better information, and that we would soon know.
He was clearly… well…all I can think of is «pissed-​off» (sorry) by this.
We were feeling a clear problem with Patrick.
He gave no information about the process – seeming only interested in getting «butts in the seats».asking to schedule for noon-​tomorrow.
Had he had any professionalism, concern, or compassion to his demeanor, we would believe that this urgency was due to the severity of our problem.
I chimed in (on speakerphone) and asked if we could discuss the process.
He sounded completely disgusted that I wanted more information – I would even say he sounded irritated.
HUGE RED FLAG.
I said simply: «You know – I’m not feeling a bond with you, exactly.»
He – this person who handles crisis situations – mumbled something to the effect of «Ohhh…SHOPPING, I see…»…and actually HUNG UP ON US.
To me – this shows that he has an issue with self-​control – and is the wrong choice for someone assisting with such an important decision.