Jean Wall – State Farm Insurance Agent

I consider myself a somewhat demanding local shopper. I did my research and compared more companies and agencies than I care to count, and landed on Jean Wall’s State Farm insurance agency.
I found the place while comparing Auto insurance rates, and found that no other option provided the level of care as Jean’s team. The confidence her staff exhibited over the phone was wonderful and they offered true guidance with my insurance decisions. And they’re charging me half the rate I found everywhere else!
When conducting my annual policy review in office with Jean, she helped me find an understanding I think would be sorely missed had I purchased coverage through the online insurance mills I see on television. Additionally, she helped me further my savings by bundling my Life insurance policy together with my Auto. I don’t know who else is looking out for my future, but I get a sense that Jean cares.
If you feel uncertainty when considering and discussing insurance, reach out to her.

This is a great office with a great staff! Jean has been able to really help round out my portfolio with life insurance and helping me put in place my Roth IRA, helping me plan for my future.
In the past two years I’ve had some scuffles with my car-​a pretty big accident and small things like my car getting vandalized. The team here, along with the claims team have helped me every step of the way, making the process as smooth as possible.
Ive shopped around previously and have found that not only am I getting the best deal with a strong, consistent company, I have peace of mind having someone local I can count on when emergencies arise.

Jean Wall and her office provide great advise and service. I recently moved to Seattle from San Francisco, Jean and her team were extremely helpful in helping me get my insurance policies transferred. They also reviewed my policies and found ways to lower my monthly payment without lowering my coverage. Jean’s office makes dealing with insurance super easy and stress-​free. It is also extremely helpful that if ever I need a new copy of my insurance cards or have a question, I can call the office and get a local person to help me right away.

Jean Wall and her staff have been so helpful to me and my family over the past 5 years! Jean sat down with my husband and me and helped us really understand the value of life insurance and other investment options. We currently have both of our cars, our home, life insurance for both of us and our daughter, a college savings plan for our daughter, and other products through Jean Wall’s State Farm office. Jean and her team are always available, and so respectful. Whenever we come in the office they make us feel like we are their #1 priority. I have recommended a number of friends to Jean and her team, and they’ve all be highly satisfied as well.
I encourage you to give them a call!

I have been with Jean and State Farm since 2010. My fiancé and I just purchased a house and bundled our homeowner’s insurance with our car and life and Jean found a way to save us money on our car insurance after doing this! She always makes sure we are saving the most amount of money, which is great for new homeowners trying to save a buck anywhere we can. Jean takes the time to explain the benefits of all different coverage options so you can pick something that is best for you and your family. She is also always available by phone or email when I have any questions and concerns. Good customer service is so hard to come by these days, and I always feel important and cared about by this agency. I’ve never had an emergency where my insurance has had to step in, however I feel confident that if anything ever does happen, I have the best support system and coverage you could ask for.

Worst customer service ever. Never been treated worse with any company ever! I had to clear up $ 800 worth of state farm not notifying my car loan company I was insured after months and months. Then they said theyd fax proof to becu to show this, and told me too, but after year and a half of trying to get money, they said actually my cancelled for two months, but I was never called/​emailed/​mailed to be notified and asked for this evidence and they said they don’t have it. They never clarified why it was cancelled. After I made a fuss about frustration, they never met with me or followed up. I have concluded that they don’t care including Jean Wall and never made me feel better about anything. I am leaving and it will be best decision of my life. :)

My wife and I WERE paying an outrageous amount for our car insurance before we found Jean and her well-​selected team of professional State Farm representatives. The staff has been very friendly and extremely attentive in helping us find the right insurance plans to meet our needs. Jean is always at the office but we generally work directly with Stephen to make adjustments to our policy. We started with car insurance and added Personal Injury Insurance. Stephen was able to get us MORE coverage for about 30% LESS than we were previously paying! We were so impressed that we added rental insurance to cover our possessions and apartment (and it even covers our land.) We also added Life and Disability Insurance. Stephen carefully answered our questions, searched diligently for the best insurance to fit our needs (and budget.) He is a great guy: friendly, smart and very respectful … and he always calls back immediately when we have a question or concern. He goes above and beyond to help us. For instance, if we want to meet in person, he promptly sets an appointment (even on a Sat.) and he always provides his undivided attention. I love this team and I think that Jean has done a superb job in choosing a caring, responsible, honest and highly professional group. We love that we are saving money AND getting generous, comprehensive coverage. We hope we never need our insurance but we are confident that we will be well taken care of with Jean, Stephen, Amber and the rest of the team looking after us and standing by to help.

I’ve had such a great experience with the agents here. They are always very helpful and answer any and all questions, and were able to get me a great deal when I switched from Geico. I saw that the rating was so low and only based on one review so I hope this can help. To address some of the points made in the negative post, I believe the renters insurance is a cover-​all theft insurance referred to as renters insurance. Also I’ve never had an unwanted call or been charged with something I didn’t buy. I would completely recommend this agency to my friends.

Watch out for this agent. She wrote a renters policy in my name that I didn’t ask for, didn’t even know about. I own, I don’t rent. All I asked of her was car insurance. I have contacted both State Farm and the WA State Insurance Commissioner regarding her very unprofessional business culture.
This is also a high pressure office that calls over and over trying to sell you additional insurance. It would seem that when you don’t buy they just write a policy for you.
Really, really, upset and have no use for this type of person!
AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID!