Mailbox West

I love this place. A real asset to West Seattle! I’ve been a customer with Mailbox West for over 5 years. Initially, I rented a mailbox for convenience. (The owner at the time was a bit of a curmudgeon but the shop was close to my home.) However, I have become a huge fan since, Vince Harrelson, took over. The shop is clean and bright. The staff is helpful and friendly. They offer so much of what I need for my small business. Renting a mailbox means I never miss a delivery and don’t have to make my home address public. They carry a larger selection of stamps than the two local post offices. I do all my shipping there (both UPS and USPS), plus I can receive faxes, make copies, and print color images from my usb drive or email. If I happen to need business supplies, they have a nice selection on hand. They also carry cards and gift bags which is so helpful when I need to send out gifts!

Great, friendly service. Found the right size box, put my stuff in, taped it up, figured best way to mail. Highly recommended.

Been coming here for years for all my shipping needs. Courteous and knowledgable team who really bring it when it comes to customer service. Glad to give my business to people who really care about their customers.

I have had my mail at this location for over 15 years. Mailbox West took it over from Olsen’s Pharmacy a dozen years ago now I believe. I wasn’t suret the service would be as good but it is. There is 24 hour access to my mailbox, they always call me if I have a package, they are always pleasant and efficient. I have absolutely no complaints (nope, not even one). It is the little things that matter and they pay attention to those. They bother to get to know you!

I have been using Mailbox West for about 5 years now to receive all my mail order packages. I shop so much online that I find it convenient to have a PO box instead of receiving packages at work or at my home address when I’m not there.
I’ve received dozens and dozens of packages through Mailbox West, and I can say they’ve been nothing but courteous, friendly and efficient every single time. And, they always call and leave a message letting me know when I receive a package. I really appreciate these guys.

Wonder why USPS is loosing more and more business? The internet is taking a big chunk but when the USPS brings below average customer service, higher rates, and language barriers it’s no wonder why places like Mailbox West comes and reaps the benefits.
I was told to come in for my small USPS box and when I get there somehow they all were rented. So I drive 5 minutes to Mailbox West, get quality service, a mailbox, and out the door in less than 10 minutes. The only two thing I didn’t like was there was not a shorter minimum time such as 1-​month service which I only needed a PMB until I found a place so having a 3-​month min is a bit much so took one star off for that. Also a HUGE thing to remember… if you forward your mail to a PMB you cannot forward mail then to a new address from this address. You will have to either put the address BEFORE the PMB as your old address or after canceling your PMB have to contact each person, business, etc with the new address.
Overall, fast, efficient, and friendly service is less and less received nowadays so when I get that kind of service I will be back.

The folks at Mailbox West are friendly and competent, always a pleasure to deal with. I have been receiving my mail there for more than three years and they provide excellent customer service. They even call me when a UPS or FedEx package arrives. Highly recommended.

If you need a private mailbox and live in West Seattle, this is the place to come. I had a P.O. box downtown for a long time and I kind of grimaced to give it up and pay private rates, but I wanted a separate business address, plus UPS deliveries to my security condo are hit or miss and I can get packages delivered here because it’s a street address. Staff are always friendly, helpful, and courteous. Barry has a good sense of humor and it’s always nice to deal with a real person. They sometimes call to let me know when packages come in. And I can walk here from my place and trundle my packages back in my cart. They have a fax machine too, so between this place and my local library, where I go to print things and make copies, I have a mini-​extension of my office close by.

I’ve been going here since before they moved to their current location. I’ve got nothing but good things to say about the place in general and the staff in particular. Barry has always been friendly and helpful to me and with a great sense of humor.

I rode my bike to mail a package, feeling so green. These guys are really nice and have notary services on staff as well.
The package got returned because of some snafu with the post office and they took it back, said they would handle it. Very professional, and no questions asked.
Great customer service.