Marios

I don’t generally write reviews, in fact I’m creating an account just to write this, but we were so excited to get a suit for our wedding and we received no service. Do youngish people not have money? We were looking to spend a good deal to get a nice tailored suit. I’d like to Pretty Woman this place. «Do you work on commission? Big mistake. Huge.»

The staff should take a lesson on customer service from Nordstrom across the street. As a young guy who was dressed casually-​but-​neatly, I expected at least a «hi.» 15 minutes of browsing around the Eton and Zegna tables solicited only blank looks from salespeople who must’ve thought I was a deer that had wondered into downtown and needed a slim-​fitting dress shirt. I hear they’re knowledgeable, but so was my salesperson at Nordstrom; I found this out after I got fed up and walked across the street.

Mario’s selection is always top notch. While some of their options might be slightly too pricey for me at times, they do have options at each price tier. Include free alterations with your suit purchase and you have a winner. Lindsay is an absolutely lovely person who has recommended many of my closet staples.

I was looking for a shirt and could afford it, but apparently the staff decided my Sounders shirt meant that I couldn’t. They were not helpful and made me feel unwelcome. Needless to say they didn’t get my business and I won’t be going back. Nordstrom is right down the street, give them a try instead.

An indispensable resource for the groom-​to-​be. Fantastic suits and incredibly helpful staff that will see you through every step of the process. My assistant even advised me on accessories to pick up in other locations to cut down on costs. With only a few days left before I had to depart for a destination wedding, they spotted additional alterations needed to tighten up the pants and handled it on an expedited basis at no extra cost (including a fresh pressing of the entire outfit). Cannot recommend highly enough.

Unbelievably poor customer service. The sales staff are everything that high-​end retail sales people should NOT be — pretentious, impatient and condescending. The man that «helped» me chided me for second guessing the purchase of a sale item, and then laughed when I inquired on the return policy. Do yourself a favor and stick to Nordstrom or Barney’s.

I’ve previously had nothing but good experiences at Mario’s, but won’t be back after my experience there yesterday. My boyfriend and I have been in several times before and have always been treated really well, which is somewhat unusual for us since we look very young and tend to dress casually. Unfortunately, since neither of us loved the $ 500‑1300 jackets we were looking at enough to take them home that day, we were ridiculed by the cashier (who was also the manager) for only buying a pair of dress socks. We had the audacity to also use a coupon for said socks, which he found hilarious. He actually said «You know, we sell even cheaper things than that. Do you want to get a tube of toothpaste?». Lesson learned, if you decide that you don’t want to buy merchandise at Mario’s it must be because you can’t afford their merchandise and should stick to toothpaste.
Perhaps Mario’s should consider that they are located in Seattle, known for being populated by young people working in the tech field with money to blow. I guess the jokes on them because we walked over to Nordstrom in our jeans and t-​shirts and received great service there. Guess which store I will be purchasing my pricey jacket from?

I think the Mario’s experience from Unilocal seems to be all about the sales staff. That being said they «curate» a terrific collection of clothes. You don’t have to go hunting for hours. It is definitely expensive but I like to think that it should really about cost per wear ;-) they about a more fashion forward but stylish look. If that is what u look for then this is the place!
Like Butch Blum down the street, this place is all about having the right guide (aka sales person) IMHO to help you through picking things. In the same way that I could navigate a huge wine list without someone who is an expert, Mario’s is about finding that person. The best way to do that is to be a little patient and find the person. This isn’t about hit and run shopping. :-)
While it is expensive here (as all these stores can be) u can watch the for the sales or more important find someone who does it for u. That means unfortunately spending the time to find someone who gets your tastes. In that way it is a very different experience than the bigger stores. So is guess is summarize by saying great selection and with the right sales person a terrific spot for finding unique stylish stuff.

Been to the Seattle location a few times and each time I have never been asked for any assistance. I went last night 15 minutes before closing for their Men’s sale to see what new clothes they had for spring. Store was slow and all employees were focused on closing up and not one person had time to help.
Went down to Nordstrom and spent $ 1625 there. I will not be back. If you want to be sized up upon entry and judged on appearance this is your place.
It’s too bad they don’t have some sort of scanner that can see how much you have in wallet too… I think they would have offered some assistance.

Service:
Everyone that has been working when I have been in Marios had excellent service. They probably have customers coming in on a regular basis that spend exponentially more then me, I maybe come in once every month or so and buy one thing or a pair of shoes. but all of the staff still remembers my name, treats me like Im one of their best customers, offers me a glass of sparkling water while I look around. All employees I have encountered are professional, polite and seem to enjoy their job. They deal with some of the top designer labels in the world and are never pretentious when I mis pronounce a designer and instead politely correct me and give me some background on the designer.
Selection:
High end, luxury designer clothing that is usually hard to find in seattle. Seems to be more oriented towards mens which is nice for us guys to have a store (although they carry women’s as well). They have a broad range from casual street wear to tailored suits.
What its good for:
Shopping here is not for everyone as the price of clothing they carry can easily exceed $ 500 — $ 1000. If you have a passion for designer clothing or style you might enjoy browsing marios or if you have an occasion that it is very important you look good for. A great place to shop if you’re in the market for luxury, high quality clothes and accessories.

My favorite place to shop in Seattle. They have all the top quality brands that you can’t find at most Seattle clothing stores.

I owe a great deal of gratitude to everybody at Mario’s. I’ll preface this review by saying that it’s really based on a blended experience of my fiancé shopping for his wedding day suit and my coming in to give the green light.
We went to several stores downtown to look for the perfect suit for my future husband to wear on our big day. Many fell short of what we were looking for, and we were unimpressed by the sales associates we ran into. Many were very pushy to the point of forcing my fiancé into a suit he didn’t want at all just because the associate «preferred it.» Now, while I wasn’t with my fiancé on the initial shopping trip to Mario’s, I did come back with him the next day to see the suit he was swooning over as we were told to do by Mario’s. I can share my experience from that experience.
I rushed home from Redmond to make it to Mario’s before they closed only to see that there was a very special red carpet event going on inside of their store. I was initially disappointed having rushed around so much to make it there in time, but decided to talk to the nice ladies working the door to explain the situation and see if we were allowed to come in and see/​purchase the suit real quick and get out of their hair. She ran in and grabbed Michael, who was unbelievably charismatic and friendly and invited us in despite this very formal event to find John, the suit connoisseur my fiancé was working with.
John was very friendly, much more so than anybody we’d met yet in this suit search. Instead of grabbing the suit and pushing us to the fitting room to get us in and out of the store during this celebrity event, he encouraged us to mingle about the shop and enjoy some food and drinks — that we’d get down to business later, but first, go enjoy the event. I was pretty blown away that we weren’t pushed out the door for something we weren’t invited to and felt very high-​profile, but was so thankful to the shop for being accommodating of us even during this unexpected circumstance, and in fact never made us feel like we were a burden at all! We were treated just as the fine people walking around in super expensive dresses and suits, not like we’d just run from Capitol Hill after getting off of work.
So. Customer service here is off the charts — I can’t speak highly enough of John and Michael and how friendly they were to us throughout the entire process. Additionally, the suit my fiancé ended up with was incredible! My fiancé was so impressed that upon walking in, the first suit John grabbed fit almost 100% perfectly and was exactly what he was looking for. I got to see it on my fiancé, and it was just right — he looked wonderful. :)
The price was great — came in around the same price we were getting quoted in other stores, and actually a bit less in some cases! But the quality of the suit far exceeded everything else we’d seen, and the customer service just pushed our satisfaction over the edge. I cannot recommend Mario’s highly enough.
Thank you again, John and Michael, for your exceptional customer service, for being so friendly and welcoming to my fiancé and I. You really made what had been a grueling process of suit shopping so far turn into a one-​of-​a-​kind experience that we will always remember.

While going through a «makeover» of sorts, I visited Mario’s several times this fall. The staff were very helpful, and Luke in particular, is down to earth and very easy to work with. In fact, he pretty much knows what you need before you do! The quality of the clothing is excellent. I had several items tailored, and the workmanship was exceptional.
If you’re looking for high-​end quality clothing in Seattle, Mario’s is a must on your shopping list. I will be back in the spring or early summer to pick up a few more shirts and perhaps another jacket.

I found Mario’s on a day of desperation — my wedding was the next day, and I was missing a white tux shirt.
My first try was Men’s Wearhouse. They were very helpful but had absolutely nothing my size. It was as if there had been a run on 16÷34−35 shirts. Weird!
No problem, I went down the road and hit up the Nordstrom flagship store. If anyone should have what I need, it would be Nordstrom. But the first thing they say to me is «please tell me you’re not looking for a 16÷34−35». Ha! The fellow helping me was awesome, and spent a ton of time looking in the back room and calling around to other stores, but couldn’t locate what I was looking for. What the heck? He recommended I try Mario’s, which I’d never heard of.
A little later in the day I managed to swing over to Mario’s, and as soon as I walked in the door I knew I was in good hands. They welcomed me, guided me over to the tux shirts, and showed me the options. Very rapidly, we found a great shirt that would work — but after some rooting around, they realized they didn’t have the shirt in my size. This was starting to seem like some strange conspiracy. :) Fortunately, they did have a 16÷34−35 of my second choice shirt, but only the display model. No problem — sold! They pulled the shirt, steamed it, and put it in a nice suit bag (which came in handy later, in the rain).
This may now be the nicest shirt I own. It fits wonderfully, and just feels SOLID. Going to Mario’s made me realize how nice it can be to have high-​quality men’s clothes. If I lived in Seattle, I fear that Mario’s would become an addiction.

You remember that scene in pretty woman where Julia Roberts goes into that store and they treat her like crap and then she comes back with the bags later and rubs it in their face? If that movie was filmed in seattle it would have been at Mario’s.
Great suits, Great selection, Crap staff.

Of course, I love Hugo Boss and Mario’s.
Only place where the price equal to the level of service! Mario’s have all the top end designer brands and Hugo Boss has thier own section. I love Hugo Boss because the shirts are quality and fits my build. I hate some designers that only caters to skinny people which only look good on a mannequin, well not Hugo Boss becasuse they are BOSS!
Mario’s is the place to get suits and Hugo Boss for everything else. On this day, I got a new belt and black v neck shirt. The customer service is BOSS similar if you go shopping at Nordstroms. The staff are knowledgable about trends, fabrics, and anything with Fashion with exceptional customer service.
So you want to be the BOSS, you need to shop at the BOSS!

I would never buy anything from Marios, mainly because i can’t afford it, lol.
However, my husband shops here and primarily in the Hugo Boss section. The skinny, brunette guy who runs the HB counter is wonderful. He knows his shit and will go out of his way (or maybe its just his job) to get you what you need.
We just bought a suit for our wedding and he was incredibly informative about when to get alterations and even put a note on his blackberry to give us a reminder call about when to come in for a fitting appointment.
If you have the bucks to spend, check out Mario’s

I don’t wear vests or jackets with foil arabesque patterns, and I will be damned if I wear denim with one fabric horseshoe for each buttock. If and when the day should arrive that I want to dress like I’m approaching a midlife crisis at G forces, then I’ll gladly shop stores other than Mario’s. I suspect you’d also see me with bleach-​blond spiky hair, skin the color of orange leather, and eyebrows that wish they were as perfect as a chola. But none of that is gonna happen anytime soon.
I shop at Mario’s because I like structured clothes that are made to last. People mock my penchant for Prada but my zip sweater pull looks as crisp as the day I bought it five years ago. Yes, the clothes are expensive, but the garment quality justifies the cost. A friend once told me, «People treat you better when you dress nice,» and Mario’s is the store that helps you get the respect you deserve.
Every time I enter Mario’s, a store employee promptly greets me with a smile. «Is there anything I can help you find today?» When I need assistance, a store employee is there to help. When I don’t need assistance, I’m left alone. I only wish all my relationships were this simple. The staff will happily contact its sister store in Portland for stock and have it shipped to Seattle in a matter of days.
The best part about Mario’s: you receive a letter from Mario when you become a customer of his stores. When will you ever receive such gratitude from other stores in Seattle? Exactly.

Love the clothes, tolerate the staff. This is such a battle of good and evil for me cause I happen to have a weakness for Prada suits and Mario’s can always get them for me in timely manner. However, the staff makes it seem like it’s a total inconvenience for them. Staff just has an air of «snobbery» that makes the experience awkward.
I’ve been a customer for years, but since Nieman’s opened, I’m finding myself coming back less and less.

I’ve had really good experiences at Mario’s.
Now, you’ll never see my purchasing a $ 300 T-​shirt or a pair of $ 1000 white snakeskin Christian Laboutin wedges, but you might just see me over in the premium denim selection, wowed by the excellent assortment of premium denim and ALL the new cuts and washes in ALMOST every size.
I had no idea that they were such a powerhouse for premium denim. Every time I’m at Nordstrom downtown, I strike out on sizes. This is not the case at Mario’s. Not only did I find the black skinny Hudson jeans that I’ve been in search of for months here last night, but I also found my size in almost every jean I picked up. And with brands like J Brand, Paige, Seven, and Hudson, how can you go wrong? They weren’t any more expensive that the jeans they sell at Nordy’s either and the customer service here cannot be beat. AND– they have the boyfriend jean (who came up with that name, anyway?), which is the hot ticket item this spring– so you can get those here too.
While most of the girly garb here is a bit (and by bit, I mean A LOT) out of my price range, I did see some fun lifetime pieces that I’d love to try on next time I’m in.
The men’s floor boasts Prada and Hugo Boss which makes this a cool place to browse with your SO even if you’re not looking to spend an arm and a leg… and if you’re shopping here for anything other than denim, you probably will.