Mud Bay

I had a good first experience here. I came in with my pup to find a raincoat and was quickly guided to the section, given info on the varying types, and able to try them on my dog before purchasing. They had a large selection and were reasonably priced.

The best chain of pet stores I have ever been to in any city. I should qualify that by saying I only buy toys and treats here because I don’t personally subscribe to the idea of paying lots of money for dog food. But if I did I would go here. The staff is super friendly, knowledgeable, and there are always dog treats on hand — gourmet ones at that to feed the pooch. I stopped in to say hello whenever I am nearby.

Very knowledgeable and kind hearted customer service. Plus its alot cheaper then pet pros but alot better quality then petco and petsmart. I came in for diatomaceous earth food grade, which literally you cant get anywhere else unless u go online! plus they have all sizes and prices.
Another great thing is that they donate to pet shelters and have is a 100% return policy which is so amazing for a pet store. Petsmart and petco are very limited and you have to generally have the receipt which I never have, there my kryptonite.

I brought my little Pepe into Mud Bay after adopting him from PAWS. He was scared and wouldn’t select his own treats. The very nice gentleman helped us pick out food that was safe and healthy for Pepe and treats that he just loves.

I don’t know how I’ve gone this long without a review for this place. While living in Seattle our dogs got use to the treats that Mud Bay carries, and we’d walk in every 2 – 3 weeks or so to stock up. Yes, my dogs are exceptionally spoiled. Anyway, we grew fond of this location because it was in our ‘hood and the staff was always friendly.
We moved to Austin and had trouble finding treats that our fickle pups enjoyed. So on a vacation trip back to Seattle, I was tasked with lugging back lbs (and I mean lbs) of treats in my suitcase. I was lucky enough to have Mike, the manager of Mud Bay Belltown, check me out and listen to my sad tale of woe. He offered to ship treats each month to us in Austin and so began our monthly treat program. Like clockwork a priority mail package would arrive each month and my pups would go crazy sniffing and pawing at the box. They knew what was inside.
The quality of the treats are fantastic (my girl dog loves the grain free cheesy ones the best) and the price can’t be beat. But what makes this place exceptional is Mike and his staff. He went above and beyond to keep customers from as far away as Austin Texas happy. Thank you so much Mike. We’ll always make an effort to stop in when we’re in town and let anyone with beloved pets in Seattle know about your Mud Bay store.

When we adopted Mojo he was a picky eater and we had to find a dog food that he would enjoy, the employee at Mudbay gave us samples and said that if we bought a dog food and Mojo didn’t like it we could still return it. After the second trip Mojo liked the turkey Sojos and other dog Simon was ok with the change, he will eat anything. Mudbay sells a natural oatmeal shampoo that is perfect for Simon, he’s a Chinese Crested and the shampoo is perfect for his patches of hair. Thank you Mudbay for being there for our pet needs.

Wish I could give this place 6 stars.
Honestly, when it comes down to it, their food/​litter/​treats oftentimes ends up being cheaper than Petco or PetSmart AND it’s better quality and therefore better for your pet. They sample our 3 food items (read: cans of wet food or small bags of kibble) for your dog/​cat each time you visit, and always have baskets of treat samples. If your animal won’t eat whatever you bought them, you can always return it for a full refund. That’s pretty incredible, if you ask me.
Their cardboard cat scratching posts and toys are consistently better quality and cheaper than Petco as well.
If you have a sick pet, like I once did, they are so incredibly helpful. They have all sorts of supplements, nutritional pastes, etc. that are well priced, and if they don’t work, you can once again return them.
I go to All the Best and Mud Bay interchangeably, just an FYI for those of you looking for a good quality pet store near your homes/​work place.

The Best. :)

I love this store and the staff is always great. There is no better feeling than leaving happy hour, buying your cat a toy on the way home, and throwing a brand new fake mouse at your cat’s face when you walk in the door. The employees here are consistently awesome, and I appreciate it.

I love them here! They are so kind, and extremely knowledgable! They were so sweet and gave us a bunch of samples for our new puppy to try. Great place, even better that it’s so close to where I live!

A lovely stop for your four-​legged friend! This boutique– like store offers a variety of pet products! The store was so nice and clean on the inside and tastefully decorated. The associates were very cordial and helpful as well!
The prices reasonable in my opinion. Honestly, I almost prefer this to the chains because they had some different items such as a light — up frisbee, and this beautiful revetsible coat that we got for our dog. The coat cost a bit but it was excellent and of great quality! Another plus is that they had these awesome socks that seemed to have been dipped in robber on the feet; perfect for when our little one is out in the snow (it has been very hard to find snow shoes/​socks that will stay on his feet when we go for walks).
Check this place out! Whenever we are back in Seattle we will be returning to this place to grab more goodies for our little one.

Great dog supply store with a huge selection. Very dog friendly selection with lots of food and treats. Some of the food is ridiculously priced with high quality ingredients and green and organic, but there is a good overall range. The staff is super helpful and very happy to help answer questions and make suggestions.

I am not a pet owner and do not much about pets. I have stopped by Mud Bay to pick up a few gifts — the staff was super friendly. They seemed knowledgeable not just about the products but also how the animals would interact with the item. They carry a large selection of organic items, which was a plus. I ended up picking up some Alaskan salmon for a cat and Duck Duck Yums for a dog. The prices seemed reasonable. Highly recommended, 5 stars for the service and friendliness.

Great selection, great pices. However they need to add a little inexpensive luxury for the dog owners. At check out install small hooks on the sides of the counters in all your stores. This allows the guest checking out to hook the leash on and retrieve the method of preferred payment with ease.
I love this as a dog owner with two dogs.
:)

So great. Incredibly helpful and knowledgeable staff. Went in with a question on food and left learning something and with some great new options for my pet. The woman who helped me (blonde hair, didn’t catch her name) went above and beyond. They have such a vast, healthy selection of foods and treats. They toys are always a hit too. I can’t imagine going anywhere else!

I’ve never seen such great and wide selection of high quality natural & healthy dog foods and treats. I’ve been to a lot of boutique pet stores in San Francisco Bay Area, none of them even come close to having such selection as Mud Bay.
I’ve not been to the other locations, but this location is quite large.
I’m so pleased that this place exists… :)

I love Mud Bay and All the Best. This location isn’t my favorite location so I’m taking off one star. The employees here just aren’t as helpful as the ones in LQA, UD, Ballard. They never offer advice or free samples of pet foods at this location. Whereas at another location I was told that every time I came in, I could sample up to 3 different foods in smaller sizes (canned/​frozen/​freeze dried).
They also have a wall of samples of dry foods/​treats kinda off to one side that isn’t visible from the register.

This is my favorite place to go get all my pet supplies! When ever I go her I can help but spend my money. The staff here is super knowledgeable and give you a few free samples if you are not sure if your pet will eat their new food.
One of my cats has a very special diet, and it was great going here cause they had tons of samples and recommendations. And if you need to return the foo (cause your pet wont eat it) they will gladly take it back even if open. And they donate all the extra food to charity.
Also, great selections of food, toys and treats. Love it here!

I love this mud bay. I come here quite often to spoil my dog and they know her by name (Chloe). she knows to go right behind the counter and they will give her a treat. If i needed any recomendations or anything, they are always happy to help. I also love how they have ice cream socials. a great way to bring the community together!

This store has a big selection. It might be a little bigger than their capitol hill location, and offer a few more items like pet beds and more toys and collars.
The staff was really friendly and very helpful and informative. We left with a dog bed we liked, a new toy, training treats, and the wonder walker.
The staff helped fit the harness, which was great so we didn’t have to guess if we were getting the correct size or not. They also helped us with suggestions on other treats besides bully sticks and rawhide which our puppy was throwing up.
Parking is a little tricky in the area but we found a spot on Sunday on our first try two blocks away.