My Three Little Birds

I passed by the shop this afternoon on my way to my new house down the street, being new to Seattle and new to the area, I decided to stop in and check it out. There was a brunette woman sitting at the counter, who I assume is the owner. She did not greet me nor acknowledge me. I approached her to simply ask how her shop worked, if it was resell and/​or consignment. She responded with an annoyed tone and no smile. I will mention, she was eye balls deep in paperwork so I was clearly bothering her. Regardless, it left a bad taste in my mouth and made me feel extremely unwelcome. Needless to say, if I do have any kids stuff I want to get rid of or in need of, I won’t be coming here. First impressions are everything! From reading other reviews, it seems I’m not the first person to experience the chill.

I browsed this store today and saw some really great things.
I can’t help but chuckle at the reviews on here about the owner not being warm and fuzzy. I don’t know if it was the owner I was greeted by today or not. Yes she was cool, (as in not overly warm) but I wasn’t expecting a hug or cup of cocoa when I arrived.
The furniture was nice quality. There were a few bassinets and strollers that I actually saw on craigslist first.
The clothing I saw (only checked out newborn) was surprisingly inexpensive.
I will definitely go back and for anything I need.
* this is not paid review ;)

I am a Fan! I love the store. clean, organized and super cute clothes. I love how much she supports local small businesses. I haven’t had any bad experienced every time I am there. I am a busy mom of two and understand why the owner seems to be very busy sometimes but never rude.

I wanted to like this place so bad. It is so close to me. It is super cute and darling inside (in fact that is why it is getting two stars — gorgeous and clean play area for kids tucked in the corner, so kids are safe while you shop and neatly laid out). It was not cluttered like the one up the street. BUT my experiene was quite similar to that of Sharon and A.W. which leads me to believe that it was not all coincidence, unless Jennifer has a lot of really bad days. I truly believe that she can be nice when she wants to be, as I have seen that side too, but she is more often in a foul and/​or uninviting mood.
Experience # 1 — they had just opened. I went in to «help» my local small business. Made a purchase. They made an error. No big deal. I was forgiving and left paying the coupon deal they could not figure out. (I don’t remember what the deal was but something like $ 10 off a purchase of $ 50 or more. They were new, so I gave them the benefit of doubt and paid full price. Figured they needed it anyways.
Experience # 2 — I went to drop off items for consignment. I had read the Red Tri review of upscale and seen a lot of Old Navy, Gymboree, Gap and Circo in her store and thought oh I better help her out. (I did find ONE brand name item in her store and grabbed it). I had some beautiful brand name clothing that was in mint condition and she took them in and said would get back to me. I waited a day or two (the norm for most consignment shops), then a week and then another and finally contacted her to make sure that she got the goods. She said she had not had time to deal with it, they were busy and new opening up, but she would get back to me soon. I got an email about 3 weeks after that (5 weeks total) and the prices were shocking. I don’t think she knows the difference between brand names. I tried to point that out, but it didn’t seem to register.
Experience # 3 — I went into the store one day to do some shopping and Jennifer had several helpers in her store and it was absolute mayhem. Boxes everywhere. On this day, she was short with two customers (I was one of them!). I could not understand why this happened and was rather embarrassed having been yelled at in front of other customers and her crew of helpers and just quietly walked out. Still struggling with what I might have done, I had gotten together with my PEPS group later that week and was telling them about my experience. There were 4 other women besides myself. They all started to share similar negative experiences with Jennifer. One of them even said «oh she is a West Seattle mom, and trust me when I say you are not the first to be saying things like this about her.» She did not elaborate, but she said that I needed to brush it off and not take it personally. The other 3 agreed and said they preferred Small Clothes which actually has high end stuff. And the woman at Olivia’s is so sweet and friendly. (Great! At this point, I was not feeling alone!)
All in all, I want this to work out for the store and hope that things change for this business and the owner. I read a reply that she wrote about how sad she was to hear things like this about herself and how it was an opportunity to make herself better. That was July. She is still behaving this way in the fall. :-(
I do not have a warm and fuzzy inviting feeling about it — and hope that she is able to prove us wrong and turn this place around. It is a sweet little addition to our community and it needs some major change. I have never dealt with a consignment shop that takes so long to go through stuff and is either not accepting or not ready to go through them. I find that these types of things really overwhelm her quite easily.
I, for one, am at a loss. It’s her baby, but she treats it like a burden.

I wanted to like this place! The storefront was very cute. The first time I attempted to go in, a week after their scheduled opening date, they were not yet open. No problem. The second time I went in the lady working was rude and pretty much ignored me. Again, not a major problem, I am fine with browsing by myself. I was very excited that this was supposed to be an upscale consignment shop. Maybe my idea of upscale is different? I was expecting brands such as Mini Boden, Janie and Jack, etc… Instead I saw Circo, Old Navy, and Carters, and the prices were fairly high for these brands! Because the store was new I decided to give them the benefit of the doubt. I waited about 4 months and attempted to go in yet a third time. This time I looked at their website first. I noticed they were accepting consignments. I had several high end items (mostly Mini Boden from this year and last year’s collections, Ralph Lauren, and even Burberry) that my son had either not worn or had outgrown and were gently used. Many with tags! I walked in, and again the lady behind the desk was not friendly. I asked if she was interested in consignments. She said they were not taking them at this time (updating the website to reflect this would be great). No problem, your loss. I decided to look around a little and see if things had changed. Unfortunately they had not. Mostly Carters items were on the racks. I did see one old Mini Boden shirt for $ 9. It was worn, and definitely from several seasons ago. This was pretty shocking to me since you can buy nicer and brand new shirts directly from the Boden site for $ 13 on sale with free shipping. I will not be going back a fourth time and have warned our PEPs group, friends and family, etc… that if they truly do want high end and good customer service items do not shop here.

Stopped in to My Three Little Birds today with two totes and my two year old in tow from the Eastside today. Was excited to discover a new «higher end» kids consignment store via Red Tricycle!
Walked in and asked if there was time to go through my things (which included an Orla Kiely diaper bag, a Hanna Andersson dino back pack and matching lunch bag, and clothing from Mini Boden, Peek, Little Marc Jacobs, etc.). Website did say if they didn’t have the time they would do so within a
couple of weeks. Was told by the owner that she was not accepting anymore clothing until after September 15^th because she had too much inventory. That would be good information to post online (the store is on Facebook and has a website). I was a little peeved that I had made the trek for nothing. I would suggest calling ahead if you have items to bring in. I could see how other reviewers perceived the owner as «unfriendly». Honestly she just seems like a very busy mom of 3 trying to run a business with a lot on her plate. Definitely not the warm and inviting type, but once I got to chatting with her she seemed friendly enough.
I decided to take a look since I was there. It is a cute shop with a really cute play area that my daughter enjoyed checking out while I poked around. Was relatively well organized. I was surprised to see brands such as Carters and Old Navy there. Not my idea of high end. However I did find a cute Peek tee for $ 6, a pair of hot pink Toothpick denim from Crewcuts for $ 10 and an adorable dress from Mini Boden for $ 14, so it wasn’t a total loss.
Cute shop with a decent higher end selection, but I have to say I favor a higher end kids consignment store to the north which carries nothing but truly upper scale kids labels for great prices and are always ready to go through your items!

This is an awesome addition to West Seattle. I found a great selection of kid clothes for my 5 and 7 year old. A big plus is the kid play area which allowed me to shop a little longer than usual since my kids were happily distracted.

My Three Little Birds is truly the most darling children’s store around and has the best selection of clothing, toys and gifts. I love the great kids’ play area so I can shop in peace and my girls enjoy being there. It’s good to pop in often since their inventory changes so frequently, you never know what kind of fun things you will find. Definitely worth stopping in!

What a great place to find quality used shoes and clothes for growing children like mine! Very friendly place to do consignments! I’m hooked!

I was excited to visit Three Little Birds during 4^th of July weekend (2014). The shop is nice, however the owner wasn’t friendly, and she was less helpful than I expected. Shop proprietors are generally wonderful in West Seattle, but my experience at Jennifer Young’s shop was less than ideal and that’s why I’m writing this review.
I did find what I was looking for, which was nice. And at a good price.
But, due to her offish manor, I’ll only go back if I’m in desperate need for something. Moms should be really nice to each other, and that’s what I expect when I go into a children’s consignment shop in my own neighborhood.
Update: I returned to this shop the last week of July 2014, and had the same experience with the owner. This time she at least said hello to me first, but didn’t offer assistance when I was clearly combing through basket in my search. And she yelled at her own young child while I was there! Given her behavior, I don’t understand her supposed passion for owning a child-​centric small business!