Norton Building Garage

Woohoo! A parking garage! Parking downtown is hella expensive, this is the garage in my work building and it’s, well, hella expensive. But they provide valet parking and the guys are all really nice.

Avoid like the plague. If you have to walk fifteen blocks, it will be worth it. Do not flush your money down the toilet at this garage.
This is the first negative review I’ve written on Unilocal.It takes a lot for me to be motivated to bother to take the time to do it: most often, life is better just letting incidents roll off your back and move on.
I drove in and an attendant came to my car with a slip already stamped. It said 1:00pm, my clock said 1:05pm. No big deal, I thought.
Went to my conference, came back, walking through the door at 4pm. By the time the cashier got the stamp on my ticket, it said 4:05pm. And he charged me for 4 hours, not 3. I described what happened and said, listen it’s five minutes, it’s only fair with the time so close to charge me for 3 hours. I didn’t argue angrily, but I deserved the benefit of the doubt, and some reasonableness.
Well, the cashier’s boss, Chris, showed up and was antagonistic, abusive, splenetic. He insulted me in a dozen ways. He could have stood his ground by saying «I’m sorry this is the rule, I can’t bend it,» you know, the way a person does when he’s accountable for his behavior in public.
He thought it better to cut me down, use profanity, mock me, etc. and basically get in my face. He was beyond rude, seemed to be trying to pick a fight; like he was provoking me, egging the situation, to give him an excuse to make it worse– probably wanted to get violent. There’s more than a few people that would have had grounds to call the police, the way he was acting. I got the feeling he was either an owner, or that his mission was to nickel and dime everyone he could to boost the numbers: «bleed ‘em, they need their keys, what are they gonna do?»
They only take cash, too, which, if you’re in a tight time situation, and have to run to the ATM, could put you over the hour mark as well. Better just to avoid the place and go somewhere decent.