Phinney Ridge Animal Hospital

I’ve been taking my animals (started with 3, an elderly cat and two young dogs, now at two senior dogs) for ten years. I’ve always had great service and kind, competent, considerate care. I usually see Dr. Henkle for my dog and she always listens to my concerns and answers my questions without condescending to me. She never tries to push a particular treatment and seems to trust my judgment. Plus, she can’t seem to help but loving on my dogs. Jen and Jessica are great also and are always super excited to see my pooches. I live on the Eastside and I drive there so that I know my buddies get the best care!

This was my first time visiting Phinney Ridge Animal Hospital and it was a great experience. I took my cat in for a check-​up, and to have a mole and her teeth examined. The receptionist was welcoming on the phone, and Dr. Henkle was fantastic. She was friendly, informative, and answered all of my questions. My cat also liked her! They were very clear about procedure costs, which I appreciated. I’m excited we found a vet in the area!

The worst vets I have ever been to. They are not skilled or experienced and the front desk women are the rudest people I have met in my life. If you love your animal, avoid this place like the plague!

We have been taking our dogs here for probably over a decade. They are the best. Earlier this week i called them up saying my St. Bernard was seeming lethargic. No emergency. I was just concerned. The staff really bent over backwards to get our pup in and to assuage any concerns I might have (turns out his blood work was fine and we may just be looking at aging issues.) This is typical for this business. Great care for the pets but great customer service for the humans too!

I have accepted long ago that I am indeed the crazy cat mom. A hoverer and someone who will notice immediately when my animals are not acting like themselves. When moving to Washington one of my priorities was finding a veterinarians office that I could trust with my animal’s health. After a few less than desirable outcomes with previous veterinarian’s office I finally was recommended to try Phinney Ridge Animal Hospital. I have now been into Phinney Ridge three times and every single time we are greeted by a very friendly staff. Our wait time is always little and we are seen by extremely kind and caring veterinarians. You can tell the people working there truly love what they do and it is reflected in the way they handle my animals. Every single one of our concerns is listened to and worked out before we leave. Our vet asks us to call the next day to give them an update on our animal’s condition and make sure they are doing better. In my opinion these guys go above and beyond. Every time I leave I feel at ease knowing my pets got the best service and care. Thank you guys for all you do.

I bring both my cat and dog (French Bulldog) to Phinney Ridge Animal hospital after a recommendation from a friend. Everyone who works there is kind, helpful and are wonderful with my pets. Prices are reasonable and the staff is knowledgeable. I would definitely recommend this vet.

I have a very independent Shiba Inu and we have been to a few other vets, with terrible results. After the most recent experience, in which the vet had to put a muzzle on my pup for a simple ear swab, I knew we needed to try something different. I was looking for a vet that would come to the house, but the prices for that were a little too much, so I decided to try one more vet. Unilocal lead me to Phinney Ride and we will never go anywhere else. Everyone who works there is amazing, and even the other customers are friendly! The people that work there seem to genuinely love working with animals and people and it really shows. My pup picked up on the happy atmosphere right away and while still was nervous, he was definitely less stressed than any other vet we’ve been to. He even let the vet tech give him some chin scratches and head pats afterward, which was a first because he normally wants to get out of the place as soon as possible. I can’t speak highly enough of Phinney Ridge Animal Hospital and will recommend it to everyone I know.

This place is terrible and I am so disappointed with them! I will never go back.
I have a cat who gets very stressed when I take him to the vet, and I called the clinic letting them know that he would need to be sedated to even take him out of the carrying case. This was never communicated to the vet, so when I came for my appointment, the vet actually seemed scared of the cat, repeatedly putting my cat in the category of those they cannot do anything with. Aren’t they animal professionals? NO effort was made whatsoever to try to sedate the cat to proceed with an exam. The vet and I spoke for only about 10 minutes, hardly about the issue I brought him in for, and I left the office feeling like I just wasted my time… and my money. I was charged $ 55 for this visit, yet I got nothing in return. Then I called back asking if maybe they could give me a sedative for the cat so he could be examined. I was told someone would call me back. No one did.
I told my husband about the $ 55 fee which did not include an exam. He agreed that if there is no exam performed, no fee should be charged. He called explaining the situation asking for a refund, and the office woman (Jesse?) was so rude and unprofessional to him, she actually said ‘get real’ to him at one point, and ended up hanging up on him.
THIS CLINIC DOES NOT DESERVE YOUR BUSINESS. GO SOMEWHERE ELSE!

I had to put my 17 year old Mini Pin to sleep yesterday. My dog had sudden breathing problems. They got me in the same day. These people were phenomenal. From the receptionist who checked me in to the Vet (Tammy) who put my dog to sleep. The atmosphere was soft, non sterile, blankets on a padded medical table. The Vet was empathic. This vet did everything to put my mind at ease that this was the right thing to do. Tammy explained the whole procedure and told me what to expect. Tracy spoke softly to my dog, and petted her lots. She gave me all the room I needed to help my friend in her last moments. If and when I get another pet, I would not take them anywhere else.

Dr. Cynthia Henkle and the staff (especially Jessica) have given great care and attention to our lab-​husky mix Buddy since we rescued him 6 years ago. While we knock on wood have not had serious medical issues, the professional way the vet and staff handle each visit is absolutely the best we’ve encountered in any vet from our past. We’re very happy that our former neighbor recommended Phinney Ridge all those years ago, and highly recommend them, even if as some reviews go, they may be priced a little higher than others.

I needed to bring my cat, Shakira, in to get checked before I sent her on the airplane. The office staff got me in super quick, and were very friendly and helpful on the phone. When we got in, they took care of us and you could tell they really cared about the animals walking through the door. The vet was AMAZING with my girl. She was soothing, gentle, and handled my feisty cat very well. I was super impressed with the whole hospital, and wish I had taken Shakira in earlier to them.

My 11-​year-​old began showing signs of something seriously wrong with him the night before. I drove in and was there when they opened at 8:30am on a Saturday. They were kind enough to squeeze him in for blood work.
They have always been very kind to him, and I’m just so thankful they were there for him today. Fair prices, and I trust leaving my companion with them so he can get the attention he needs and come home later today and get back to feeling better and being the little guy everyone loves.

I signed up for Unilocal just so I could write about how great my experience has been with Phinney Ridge Animal Hospital. My dog has a very sensitive immune system and has had reactions to several vaccinations, along with a few other unusual health issues. Dr. Tammy has been wonderful in helping us diagnose him and make sure he gets the care he needs. I’ve never felt rushed at an appointment and she’s great about explaining treatment options, including pros and cons. I also feel like their pricing is very fair for the quality of care you receive. The office staff are wonderful as well, whether it’s coaxing a dog onto the scale with a treat or faxing records to the place where we board him. Everyone here genuinely cares about animals and it really shows. Highly recommended!

I am so happy I found this place! I brought in my pet rat for respiratory issues, and the vet was so knowledgeable about rat illnesses and health — this is pretty hard to find in a vet! She was very sweet with my little one, and I really appreciated her genuine care for my rat. I got the necessary medicines and some recommendations for how to keep the little guy healthy. The staff was also super friendly and helpful. All around great experience, especially for having a less common pet. Highly recommended!

I have been bringing my cats here for several years now and I love and recommend them to anyone. They are kind and caring. I love the front desk staff too and never have difficulty making an appointment. I never feel like they are pushing anything unnecessary or expensive. They are practical about the choices we have to make as pet parents and don’t make you feel like crap if you don’t spring for something you can’t afford. That said, my oldest cat has had several surgeries there and they take excellent care of him. We will keep going to see the vets at Phinney.

The best care in the area! The staff are amazing — my pup loves going in because he is showered with affection from the front desk staff to the vet technicians. They’re responsive and will work to fit you in when you need it. I think this place is priced comparably with others in the area, and they truly give the best attention and care to us. From faxing our pup’s records within minutes when we needed it, to calling me before opening after I left a late-​night voicemail with a concern about my dog, they go the extra mile to make it a great experience for both my pup and I.

I actually work at a different clinic right up the street, but I talk to Jennifer (who is AWESOME!) all the time. I called last week to speak to Dr Henkel (who has seen previous critters of mine) because my little Vega was pretty sick. Dr Henkel actually took the time out of her day, which I understand was pretty packed, to call me and let me know what types of treatment we could potentially do. Sadly, Vega passed away that night, but I’m so impressed with the compassion and understanding that Dr Henkel showed, just through a phone call. The Drs I work with don’t know a whole lot about «exotics», since we just see dogs and cats, so I will definitely be taking my next critter to see these guys! You all are wonderful!!! Thanks especially to Jennifer and Dr Henkel. You guys helped me out more than you know!

I came here after my dog started wheezing to the point where it sounded like he couldn’t breath. The vet I was taking him to at the time mis-​diagnosed it as kennel cough. When I brought him to Phinney Ridge, they immediately recognized it as reverse sneezing, which apparently is just caused by allergies and was easily (and cheaply) solved by giving him Benedryl.
I love the attention the staff give our dog. They are very attentive and the vet does not rush the appointment and answers all of our questions (which can sometimes be a lot!). They definitely know their stuff. I was taking him to a vet that cost a lot less, but soon realized that having him diagnosed correctly the first time actually saved us a lot more time, money and more traumatic vet visits for our dog. I think their prices are pretty comparable to other vet’s in the area, so I don’t think they are overly expensive (although vet care can get expensive — but that’s just how it goes). We love Phinney Ridge, we highly recommend it.

For 20 years our various families have been dedicated to the amazing staff @ Phinney Ridge.
We wouldn’t take a pet anywhere else.
Every single person I’ve ever recommended remains a client.
Pimp, our current King, is devastated by car travel & any vet visits. Getting him through is an event like no other.
The staff here is ALWAYS genuine & kind. Truly go «Above & Beyond.»
We actually cannot imagine going anywhere else.

The doctors and the administrators have always been great! They obviously love what they do and are compassionate and caring.
Pricing for a general visit is much better than the VCA in Magnolia too.