The customer service is great– everyone is nice… that is not the problem. The problem is that they charge a 217% markup on what they sell. I got a cpap mask from them… they charged me $ 275. I could have purchased it from a reputable online cpap supply company for $ 127. They only offer one kind of cpap machine, and very limited masks. They are right next to the Swedish Sleep Medicine clinic on Cherry Hill, so everyone is sent over there to be gouged. Completely disappointed.