Public Storage

Pascale is awesome.
Friendly, clean and welcoming.
Thanks very much for making my experience less painful.

Pascale saved me! She was friendly, personable, and very helpful. I was moving into a place that didn’t allow boats on the property or the street, and on my moving day the person buying my boat backed out. I had to find a place to store it, right away, and I didn’t have time or desire to make a hundred phone calls and drive all over King County. I hadn’t deal with storage units in 20 years and remembered nothing. She walked me through all the paperwork and explained all the options and choices thoroughly, was patient and understanding, and had a great sense of humor. Everything in the facility is clean and in good repair. The location was convenient, the grounds felt safe and secure, and my stress just melted away. I hope I never have another storage emergency, but if I do I won’t hesitate to come back.

Easy access facility, area is well maintained. Very helpful and accommodating staff. Pascale was most helpful recommending and showing various units, explaining what supplies they had to sell, and setting up my account. She gets my customer service award.

The place is great. Their rates are reasonable and the space is well maintained. Most importantly, the staff is fantastic. Rhiannan, the manager, is very friendly and very helpful. We have two spaces here that we use for business and we have shipments coming in on a very regular basis, so we likely create a lot more traffic here than your usual storage space rental, but Rhiannan and her crew are always ready and willing to help! They go well beyond what is required. For instance, when I had a delivery coming in that I couldn’t be there to recieve, Rhiannan got them access to the unit, made sure everything was delivered, and then made sure the unit was closed up properly. Thanks, Rhiannan!

As we are well aware, Seattle has grown exponentially and has become a city of transplants. I am one of them who has jumped the bandwagon of mass exodus to the Pacific Northwest.
After six months, my partner and I purchased one of the few new construction homes in the city of Seattle. The completion date was slated for our year and one month anniversary of Washington residency. Given that we signed a year lease in Ballard, we were stuck with a single month to not only find a place to reside, but store all of our belongings and valuables. I searched all over the region and came across People’s Storage that was conveniently within a mile from the new pad. I was skeptical to use Public Storage since I was fairly new to using storage units and they were a large company chain.
A month before the temporary move, I stopped in the Highland Park Public Storage and had the pleasure to meet Rhiannan. After an hour of discussing what Public Storage had to offer (i.e. pricing, security, insurance, access, etc.) and what size unit would fit our needs (options range from 5’x5’ to 10’x25’), I was sold and very pleased with this location and the customer service. The other positive reviews found on Unilocal,Google and their website (
) made me feel more at ease.
Since reservations could only be made a week in advance, Rhiannan offered to keep an eye on the availability of our desired size unit. Out of pure luck, one appeared exactly a week before the big move and Rhiannan called me to have me place the reservation through their user-​friendly website with a visual size guide and auto-​payment system. It is worth mentioning that Public Storage was hosting an online special of $ 1 for the first month of rental (ending up being $ 22 total after insurance, taxes, administrative fee and what not)!! This was well within our budget and quite a steal.
In the end, I am very content with our temporary storage involving its customer service, close location to our new house, pricing and security.
In case you find yourself in a similar situation, here are a few tips:
–This location sells various packing products.
–I recommend monitoring prices and specials online before booking — often better than in person pricing. Then take advantage of their Express Check-​in requiring only a form of payment and identification on the move-​in date.
–Security includes various cameras, tall gates and a 24-​hour keypad for access in and out of the property. The key pads are about 5 – 10 feet from the entrance gate.

I had a great experience with this particular Public Storage, from beginning to end. They were very helpful, professional and provided overall excellent customer service, the units have easy access, are clean and dry. I highly recommend their services!

Affordable. Convenient. Secure. And the guy behind the counter? A TRUE public storage spokesmen and professional. This place was easy to find, easy to access the units, and they are camera monitored (to prevent against break-​ins).