Reynolds Custom Painting

Bottom line: Amazing job. Even more amazing customer service.
The long version: Moved to Bothell at the end of June. Had a painter lined up for a month who confirmed the night before and then never showed. Other painters were too busy to fit me in (full interior paint job) and it looked like I was going to have to wait until Fall and live will lime green and navy blue walls (fire engine red closet too — ouch).
I contacted Bryan and told him my sad story and he came over two days later to scope out the job. He found a way to fit me in and his crew spent last week painting here. They were polite, funny, very professional, and hustled like crazy. The foreman, Raffa, is a quiet man that really knows what he is doing and orchestrates the team with great skill. He and Kyle are the main painters and both are very bright, have lots of experience painting, are eager to please and are full of smiles. Carey and Cameron were great too — so friendly and accommodating — and helping in whatever way was needed. Whenever I expressed a preference, they honored it immediately. They never took short cuts or made excuses. Bryan would come by often and check on things, bring supplies, handle any issue, etc. He stayed informed and connected. The entire group operated like a well-​oiled machine. They even offered to help me with a non-​painting project during their breaks (for free). Oh — and, best of all, the paint job turned out beautifully! I now have crisp demarcation lines between colors and no random drips or scars to my wood floors or trim.
I had a vision of what having a crew here full time for a week might be like — I would have to watch to see that they didn’t try to hide screw ups; if I left, the work pace might slow; they would get done later than promised and the job would cost more than estimated. I just felt so jaundiced after my experience with the first painter. I am so happy to have those negative assumptions blown apart. I trusted Bryan and every one of his crew immediately and was completely comfortable having them in my home. I never had to worry about the quality of the work — never looked over my shoulder or found icky surprises.
I highly recommend Reynolds Custom Painting — I was actually happy to pay my bill — they earned every penny — and more.

Bryan and his crew just got done painting my townhome interior. They did everything ceiling to walls. I’m extremely picky (some might call it OCD) and I picked Bryan because it seemed like he was the same way. His crew was solid. Always showed up right on time. I especially liked that they took feedback really well. I’ll probably need to get my exterior painted before too long, and I’ll be calling him again.

Had Bryan return to do interior painting. Work was done perfectly. I’ll never lift a paint brush again.

We used Reynolds Custom Painting to update the halls in our Co-​op and could not have been happier with the service or the final product. Bryan was responsive from the initial bid to the final touch up. He walked us through every step of the process and always made sure we had realistic expectations on both timeline and how much improvement we could expect to see in out 105 year old walls. The pricing was very reasonable for the level of service they provided. Best of all they were able to finish the project ahead of schedule.
Reynolds was accommodating when it came to the needs of the 24 building residents. The team was courteous throughout the process, keeping noise and dust to a minimum. Steps were taken to minimize the paint odors.
Though there were some road bumps around adhesion the rough old walls, the final product is sharp and clean. The edges were crisp and they were able to achieve full coverage in the anticipated number of coats. Ours was a huge project with lots of trim work, so of course some touch up was needed. Reynolds was very gracious about coming back three times to take care of every little detail.

What a great, professionally run business! I called needing a really quick turn around job done (during peak summer home improvement time, mind you) and Bryan listened to my needs attentively even after he had told me he wouldn’t be available in my time frame. He was able to recommend me to a less well established painter that he knows and trusts, who is coming out to quote for me next week!

I’ve got to say, the work that these guys do is impeccable. When a good friend of mine was moving last week, I didn’t hesitate to recommend them, because the quality and attention to detail is that good. When I heard back from my friend that the experience from start to finish was the best, I wasn’t surprised. Not even for a second.
Because Bryan takes the time to go through what you want out of the experience (and yes, painting can be an emotional experience), it really goes the extra step in easing your worries about wondering if you picked the right color, or if the finish will turn out alright. Bryan worked with my budget to produce astounding results!
I know he has experience with exteriors as well, and after a few years of Seattle’s finest rain and tortuous, inclement weather, it looks as if the job was finished yesterday.
I would highly recommend using Reynold’s Custom Painting for any painting needs that you have now or anytime in the future.
And yes, you can take that one to the bank.

We had such a great experience working with Bryan and his team! We were working with one of our clients who needed their home office painted. They were very flexible with scheduling and the final product looks incredible (our client was thrilled too)! It’s always nice to work with genuinely nice people and Bryan is one of them. Thanks for everything!

Brian is such a pleasure to work with! Quality painting with great attention to detail and even helped with choosing complementary colors. I bought my house in Seattle a year and a half ago and did new carpets, hard wood floors and painting inside before moving in. The painting was the last piece and they worked late into the night so that we were able to move in on time. Last summer we then tackled the outside of the house and Brian helped me choose colors, did much needed caulking and siding repairs and everything looks fabulous. I feel like I am living in a new house inside and out, even though it is over 20 years old. Prices are reasonable and I will use Reynolds Painting for every future painting project and don’t even feel the need to get competing bids.

I have had Reynolds Custom Painting do several projects over the years for me. They have done a complete intereror painting project, painted both inside and out of my new office, and I have hired them to do staining on my fences. This summer I plan to hire them to do the staining of my outdoor wooden stairway up to my office. Not only are they concerned with giving top quality work, but they are fun to work with. Brian is fun, funny and in a joy to be around. He’s the kind of guy people want to hang around.

High quality and excellent customer service. Stained our deck and painted our, bathroom and accent wall. My wife couldn’t have been happier! I don’t know much about paint/​ing, but my wife is high maintenance, and if she is happy with the job Bryan’s team did, then I can’t imagine anyone who could be disappointed with this work. His project came in slightly below bid, which was a great plus. Bryan uses high quality paint so you can get it done right first and not have to repaint in or restain very soon. A+!

I’m the Office Coordinator for Big Brothers Big Sisters of Puget Sound. We used Reynolds Custom Painting when we finally got around to painting our building. What I liked best about the service was that not only did they do a great job with the actual painting, but they took time to help us think about an appropriate color choice (helping us consider things we wouldn’t have otherwise), were very communicative so that I could prepare our staff for what to expect, and were very conscientious in taking me step by step through the process so that there were no surprises. I found Reynolds professional, friendly, and would certainly recommend them.