Ride Bicycles

Christiaan is just amazing. Such a wonderful business owner! I had such a great experience. :)
I stopped in today to purchase a bike helmet for a friend. He doesn’t have one, and rides his bike to work everyday, so I wanted to surprise him. I just recently lost a family member to a cycling accident, so I am a tad sensitive to bike safety at the moment, but I just wanted to do a nice thing for someone.
Long story short, Christiaan went above and beyond and gifted me one of their rental helmets — FOR FREE!
I was amazed by his generosity and eagerness to help me out. I will definitely be returning for all bike-​related purchases and tune-​ups.
Go here, people! Christiaan’s one of the good guys. :)

We rented two bikes for an afternoon date. The staff was friendly and helped us picked out the right sized bikes, adjusted the seats, and took care of all the accessories. It came with a lock, helmet, pump, and a small repair kit. The rentals were good quality bikes, and perfect for riding on the Burke.

I recently moved to Seattle and was looking for a new bike. I want to say I’m an intermediate level rider who understands some stuff about the bike but not everything. The guys at this store helped me out with a Norco Indie 4, patiently answered every single question I had (and I always have many) — made sure the bike was perfect for me before I drove away. I almost felt guilty for not buying some more stuff from them but I really didn’t need anything just yet.
When I do break something or want to buy something more — I’m going to go over to them for sure though.
Christiaan and all the guys here are very nice and I hope they always remain how they are.

Went in today to buy new tires. The staff is really friendly and knowledgable. We were instantly greeted. The customer service is what really sold us to come back and support this local shop. I will never go into Gregg’s Cycles again. Gregg’s customer service S-​U-​C-​K-​S and it feels like you are bothering them. Come to Ride Bicycles where you will be treated well!

I just purchased a new bike at this shop and had a fantastic experience! The staff were all very friendly, helpful, and attentive despite having a lot of well-​deserved business to do and a steady flow of folks coming in and out. They matched me with a great bike for my needs and budget. They were also really patient as I tried out different bike sizes and adjustments to the bike. I highly recommend them!

We had a few hiccups with some work that was done but Christiaan guarantees all his shops work and was able to get a refund to me. He’s a nice guy and keeps a pretty clean shop. Lots of good merch and pretty sweet bikes. check it out if you can, if you need some advice, or a rental.

I got my Public C7 city cruiser here and have loved being able to come by for answers to bike questions. Joseph and Carl have done excellent work on my bike, as has another mechanic whose name I’m sorry to say I don’t remember. But my impression is that all the mechanics here are open, friendly, and glad to answer questions.

This place is great– for renting or purchasing! I’ve rented from here twice, both times was given good bikes and great customer service. They provide renters with a helmet, bike lock, handlebar pouch and map and are conveniently located to do Green Lake or the Burke gilman trail.
As I was in there I was browsing for a bike to purchase. Each time, I asked LOTS of questions and the guys answered each and were super helpful; Chris was especially great. They have a fit guarantee and are willing to swap handlebar stems, etc to make it work for you. And if you don’t like the bike you pick, you have a 14-​day window to exchange.
I went to a lot of bike stores before making my purchase, and this place had the best customer service by far. I’d highly recommend them!

Above and beyond customer service. It was well after closing time on a beautiful Friday night and Christiaan opened the door to assist me anyway. The flat was fixed quickly, plus bonus-​Christiaan also trued my front tire and told me how to properly reattach it if need be in the future (I heard the directions now lets hope I can implement it in practice). Impressed with anyone who provides that level of service; beyond impressed that it the owner. Would definitely come back again to do business (under better circumstances and during advertised business hours).

I recently purchased a Public bike from Ride Bicycles. I had a great experience from entrance to purchase. Owner actually works the floor and was extremely helpful, pleasant, and I felt he was genuinely trying to help me find what I was looking for and I did not feel pushed for the sale. I think that’s part of why I ended up buying the bike there, it was the service. I had them assemble the bike, and when I picked it up I got a discount on accessories! Got a new helmet, bike lock, lights, and basket. By the time I left I was all set up to start riding. Love my new dutch style bike! Thanks Ride Bicycles! :D

Love this shop! They let me mail them my bike from Alaska and then they built it and did a tune-​up for $ 99! This shop not only did an amazing job on my bike but completed the job quickly. Highly recommend.

This shop is the best in the area, hands down. Sure, they might not have the hugest selection, but they only carry quality parts and their customer service is unmatched. They were even kind enough to replace a set of fenders that broke for me at no cost even though there was no warranty. I cannot recommend them enough. And they take Bicycle Benefits for a 15% discount on accessories!

I would recommend this shop to a friend. They fixed my bike same day as I brought it in. The repair price was very reasonable and they had all needed parts in stock.
Thank you.

These guys are great — I had a lot of (novice) questions for them and they took the time to patiently provide me with information and suggestions to ensure I was fitted for the right road bike. I was looking for a simple road bike to scoot around Seattle (and potentially train for a triathlon) — I appreciated that they didn’t automatically show me the most expensive model, but took my needs into consideration and allowed me plenty of time to test various models around the neighborhood. They didn’t have my size built in the model I was interested in but had one available that they built up and had ready for me the the next day. Overall, a great experience.

Awesome shop, great vibe! The owner was working the floor along side his employees and helped to get me set up with a bike to manage my 20 mile bike-​commute. They are very focused on customer service and just want to help people get out biking on the right gear.

Very friendly, down-​to-​earth and helpful. By far, the friendliest, most «approachable» bike shop I’ve encountered in Seattle. Small shop, but a great selection of commuter bikes. I walked in just to look at what they had, and they were kind enough to set me up with a few test rides on a variety of bikes, with no hard sell at the end. I haven’t bought yet, but now I’m sorely tempted.

This is the first time I’ve ever felt so strongly about a business/​experience that I’ve been compelled to write a review about them. I can not speak more highly of Ride Bicycles.
My boyfriend and I spent a good 4 days researching, calling around, and visiting lots of bike shops in the Seattle area to find a store that offers the bike we were looking for. We knew exactly which model and size we wanted– the Torker U-​District, a bike made in Kent, WA. After being ignored completely at some places, told that I could put down a $ 20 deposit for someone to build a bike they already had in stock and 5 – 7 days later I could test ride it (yeah, right!) we walked into Ride.
The business owner (I later found out) greeted us immediately and asked if we were looking for something specific. He brought down the Torker U-​District they had in stock, which wasn’t my size, but explained to me that he could order any size and color from the factory in Kent and it could be here within 2 days, and built in one more day. He and another employee there even took the time to explain some details about frame sizing in a completely non-​condescending way (recognising that I was less experienced bike purchaser). I gladly put down ½ of the price as a deposit, was given a business card with the owner’s name and his cell phone number and said I could call if I had any additional questions, and promised a new bike shipped over and built in no more than 3 days. That was at 2 pm on Thursday. I received a phone call at 3 pm on Friday saying that my bike had arrived and was built, ready to go. 25 hours! Seriously! I was blown away!
Way to go above and beyond for someone who had never been there before! I will absolutely be back here for every tune up, accessory, and part that I will need as a bike owner in Seattle. This is what an independent business should be. Thank you guys so much!

I was looking for a used bike because I need something for riding around the city but I don’t really want to spend more than $ 200. The guy working there was very nice and helpful, though sadly they didn’t seem to have anything that cost less than $ 400-​$ 450 and didn’t really have any used bikes. I was expecting a much larger store when trying to find this place, but it was a small one room place. If you’re looking for a large selection for a low price this is not the place for you. However, if you’re looking for a quality bike and are willing to spend the money, the people who work there are very friendly and helpful and I’m sure would be more than willing to find the perfect bike for you. I also saw the employee working on a custom bike that looked great, so if that’s what you’re looking for I believe they would be great for that also. This just wasn’t the place for me.

Ok, so I’m a bike-​riding newbie looking for a reasonable bike that will get me around town and provide a littIe excercise. I had been in a couple of other well-​known bike shops in town. Both of which really didn’t seem to want to spend much time with me to help me find a good beginner bike. When I walked into Ride Bicycles, I felt much more comfortable asking questions and having a conversation about what I wanted. The employee actually offered that I try riding a few bikes to get a feel for them! What a novel idea! No one at any other shop had even come close to suggesting that!
I ended up buying a used rental bike that has suited my needs perfectly! The folks at Ride Bicycles will help you! They will take their time with you and make sure that you are happy with your purchase. They really want all people to explore bike riding more. They don’t have the attitude that bike riding is only for the too-​cool hipsters, but for everyone! While I was there, many people stopped in looking for bikes and getting work done on their bikes. You could tell that the customer service at this place will last long after your initial purchase is complete. As I left, the owner told me, «Don’t be a stranger!» Don’t worry, Ride Bicycles, I won’t!

These guys are fantastic.
I never felt pressured to buy anything, they were very helpful and I being a novice when it come to bikes, asked alot of questions and never felt once condescended to. And I am pretty sure I asked at least a couple of stupid questions.
they looked for ways to save me money and have guaranteed my return business.