Romy

***CLOSED*** Has been closed since late 2014/​early 2015.

Before visiting Romy, I’ve read the reviews about the rude staff and others experiences. But I needed a specific item that a friend suggested. So i decided to take the risk, and go in, get what I needed, and go on my way.
When I first walked in, I was greeted by the one worker that basically was everywhere. The sales associated welcomed everybody, including myself that walked in. She followed her welcome by informing us of the sale that is happened. (40% off retail price everything in the store)
The store is very big, granted it’s a mall store, competing with department stores. But in my opinion, it was all organized in such a way that every item was displayed as it should be. It is clean, organizing and easy to find your way around the store.
I grabbed the item my friend originally suggested and since the sale was going on, why not give a look around what else they might have. And indeed I found some cute stuff, a few dresses and a few shirts. Since I did it for the sale, I do must mention the retail price of the products are a little out of my range… but the style is what got me.
Once I picked up the first two items, I was offered to start a fitting room, which I accepted. I’m not sure if «looking a part» might to do with some attention, but the customer service was offered equally across the floor. («looking the part» meaning if I were instead in sweats and «unappealing» clothing, then maybe customer service would have been sparse, but that’s just my own personal opinion and going for any general retail environment.)
Anyway as I was checking out, a customer whom she was previously helping had finishing making a decision about something and the sales associate politely asked to be able to finish her transaction first, I wasn’t in any hurry anywhere so I let them finish as I might have taken a few more looks around…
Anyway generally, I loved my experience in here and would return for the clothes AND customer service.

I just want to start off by saying upon browsing Romy I have to declare this store was made for me. Every item is perfectly my style which is a little mix of feminine, kinda country, and classic fashions. They over whelmed me with the wonderful array of flower printed, pastel colored, and vintage style dresses. The prices are very reasonable around 40 – 50 $‘s per dress, which is pretty normal.
There clearance prices are sharply discounted from the original more so then I normally see on clearance racks. They also have wonderful headbands, belts, and other accessories to dress up and down any outfit.
The attendant who was working there was really attentive. She swooped in to greet me and cheerfully made me aware of the sales going on before giving me space to browse. When asked she helped me to select a belt to match the dress I had picked out. She brought me 3 different options and didn’t stop looking until we found one I like.
I am a bigger girl. I have lost a lot of weight and branching out in to non plus size stores is scary. I still wear the largest size in most these shops and am not their target market more often than not. I’m used to be treated differently because of this. At Romy I never felt out of place; I felt warm, welcome, and appreciated. I will be back again and again.
Between reasonable prices, top notch customer service, and cute feminine clothing I think this is a must shop!
Be aware they are targeting a certain type in the clothing styles so it is not a shop for everyone. You may not like the clothes if you’re in to more main stream styles, but give it a try!

I have shopped at this location for YEARS & I am DONE! I have had it with the rude staff. Seems as though the store is smaller than my bedroom I should be greeted the 2^nd I walk in the store. I bought this shirt for 8.95 (CLEARANCE) & when I went into the store the following day not even 24 hours later I seen the same shirt was marked down to 3.99. Seems as though I have shopped at this store for a long time I was aware of the fact you CANT return any items on clearance. Well I asked the sales associate if I could get a price adjustment & she said Nope in a VERY Rude manner & when I explained to her I bought it 15 hours earlier she wouldn’t even let me finish my sentence. She said to me, while walking away, «Its on the receipt! I am not going to make ANY EXCEPTIONS! Im Sorry she said, & I am thinking yeah I might believe your sorry if I could see your face when you said it not to mention hear the tone in your voice. Kind of difficult seems as though your on the other end of the store now.
I am sick of their «too good» attitudes at this location. I like their clothing a lot so I will take my business to another location. If you are a person who likes GOOD customer service this isn’t your place. If you had good customer service while going to this location then you caught them on a good day. I have been shopping at this store for 4+ years & have never walked out of the store with a smile ONLY because of the clothing NOT THE PEOPLE WORKING THERE :) Sorry girls but get it together, Your customers are the reason you have your job.

I was recently introduced to Romy by a girlfriend. I purchased an adorable grey ruffled skirt — it was completely my style, and I was so ready to be in love with this store and sing their praises. Their clothes aren’t the best quality, but at least their prices and sales reflect that.
However, this particular location has very rude staff and I won’t be shopping there again. It’s really unfortunate, because I often wandered in expecting to make a purchase and found myself leaving with nothing because the employees either ignore customers completely (choosing to instead chat and whisper amongst themselves in a cluster by the cash register), or gave me snooty looks like I didn’t deserve to be in their store. How bizarre!
I wanted to like this store, but I’ve realized I cannot justify supporting it or the employees’ behavior by giving them my money.

I’ve just recently been introduced to Romy’s. I randomly walked into their store in Alderwood after being lured in by 50% off everything in the store. I know this is a Northgate review – and I’ll get to that in a sec. I’d have to say the staff was super friendly – but one lady in particular was super pushy and in the end I ended up buying stuff I didn’t want. I knew they had an exchange only policy, so after buying it I figured if there was anything I REALLY didn’t want then I’d just go in and do an exchange.
So, I go to the store in Northgate. The woman here was nice enough. However, when I told her that I wanted to exchange some things I bought, she told me that I could only exchange a belt for a belt, a skirt for a skirt, and a shirt for a shirt. So I can’t just exchange everything for a dress that may look better. That policy really turned me off, because what if there aren’t any belts I like? They’ve lost me as a customer for their wacky exchange policy. I understand no cash back, but they had no signs indicating if I bought a skirt, I would HAVE to get a skirt if the original didn’t work out for me. Pretty ridiculous. I’ve never experienced a policy like that.
As far as the clothes, a dress I bought and wore once already has little cotton pulls on it which kinda sucks cause I do like the dress. If you like floral, gauzy, romantic things – this is the store for you. I like to change up my wardrobe with stuff like that so it’s not terrible if that’s your sort of thing.

I stopped in Romy during a frantic search for a dress to wear to a wedding. No one acknowledged me even though I was the only customer in the store. That was fine though since I didn’t see a single thing I liked. The clothes all looked super generic, dowdy, cheap, and soccer mom-​ish. Lots of frumpy florals and pastels. Nothing fashion forward. Gross. I don’t know how they stay in business.

Normally I hate clothes shopping and avoid it all costs. However, last time I was at Northgate, I was attracted into Romy by the «2 for $ 35» sign. Dresses were on sale, and in case summer ever shows up, I might as well be ready, right?
The sales people were really friendly and helpful without being pushy. Do you know how when you ask for help with one thing and then they bring you ten options you «might» want to try? They don’t do that. I appreciate it.
I ended up buying two dresses of the same style but different colors. For the price, the quality is pretty decent– it’s definitely not Nordstrom’s, but it’s not Old Navy, either. I will definitely shop here again, especially if there’s a sale.

What I like about Romy are mainly the price tags: cute clothes for cheap. However the quality isn’t all that great — you can tell by trying something on and noticing lumps in the fabric caused by uneven sewing (I’ve noticed that a few times times in the fitting room) or by the thread coming apart after a few washes (I’m referring to a skirt that I bought). Sometimes it’s worth it, sometimes it isn’t — use your best judgment. One thing that I really recommend, without hesitation, are their basic cotton tops. I own 10 or so, in a variety of colors and 3 of my favorite shapes. I wear them every other day at least — I LOVE them! Were super cheap too. Just for that I give Romy 4 stars. Oh, and the store at Northgate is way bigger than the one downtown, so of course it has much more variety.

Fun place! I was looking for slightly more «European-​style» clothing, and someone told me to check out Romy. I was really impressed. Cute dresses, shirts, skirts, and pants. Everything is edgy and unique but not so much so that the average person would feel awkward wearing it. The prices are also fabulous — $ 15 – 20 for a shirt, $ 20 – 30 for a jacket or pants! I am definitely going back.

Yeah! I just found out there was a store here in Northgate. I usually stop by the store at Westlake, but the Northgate store is much bigger has more of a selection.
Romy carries a lot of pretty, romantic, but hip and young styles that flatter women’s bodies without revealing too much. They have a lot of great casual tops that go with jeans. I do like that everything runs a little small. Most of the items are affordable, meaning, you can get a cute top for about $ 20-​$ 30, and sometimes less than $ 10 on sale. but I wouldn’t say the materials are made cheaply. I have a few well-​made camisole tops that I have washed and worn a number of times. It’s definitely not Forever21 frail is what I’m trying to say.