Safeway

This is one of the worst Safeways I have been to. There is no self check-​out, the lines are almost always long, and employees are for the most part clueless. Sometimes I get a good checker but I continually have frustrating experiences at this store.
The Just 4 U program is terrible and a waste of time. Half of the time the coupons I spend time adding to my card ahead of time don’t work at checkout and I have to wait in line all over again to get a refund or adjustment. My last shopping trip I had a $ 9 off coupon and 40 cent gas reward AND a 50% off coupon on meat that all were not applied.
I was able to get the $ 9 back manually after the fact which I waited in line to have resolved because it’s $ 9! I waited in line and got a price adjustment on the lamb, but the 40 cent gas reward is still not resolved. I emailed customer service about this issue and they weren’t able to link my name to my Safeway card so they said they were unable to help me and told me to call customer service.
I am very disappointed in Safeway. It is my closest grocery store and I go several times a week. But from now on, I will be visiting QFC down the street. Much better customer service and there is no complicated coupon/​rewards system to deal. You have lost a longtime, local customer!

Now that I have found this Safeway gas Station it is the only place I go to fill my tank. The gas station is well laid out and they have lots of pumps. I never have to wait and always have a smooth transaction. Great saving on gas and the fuel seems to run well in my Audi.

Pharmacy — we took a friend of my GrandMom’s to Fred Meyer to get a generic RX filled and they quoted her $ 84 without insurance (she has a high deductible but her insurance said it should only be $ 27) and she couldn’t afford it. We asked them to check it since it seemed super high and if there was a cash discount but they said no sorry. We checked online
and CVS, Walgreens and Rite-​Aid all quoted $ 81 to $ 94 but Safeway was only $ 24 for 30 for a month .
So we called Safeway in Ballard and they ran the RX up over the phone and said it would only be under $ 24 and there is also a cash discount as well. They called Fred Meyer, got the RX transferred, then called us back to let us know they had it and it was filled within the hour.

Total crap. There are ten people in line and I ask nicely to call someone to help. Cashier says there is no one to help then after taking forever to help everyone out she still has to call for help because she can’t ring things up properly. Then a stock guy threatens me that they don’t have to sell me my grocery’s and calls me names. When I call the guy says he is almost a manager then he laughed at me lol what is going on at this location.

This is the first Safeway I’ve been to in Seattle and it is alright. They have many different kinds of fresh fruits and vegetables, a large selection of chocolate and ice cream, cheap prices, clean aisles, many aisles of frozen goods, wide variety of meat, different types of breads, delicious-​looking baked goods, assortment of toys and candy, and pretty flowers. Of course, the fact that there’s a starbucks in there is awesome too. Convenient since they give free waters! And I was thirsty from the heat outside.
The only thing I didn’t like about this Safeway was the layout. It seemed a bit cluttered and there was not much room to walk compared to other grocery stores.
I like their vast options and sale prices and would probably come back if I visit Seattle again!

I went to the deli to buy one small order of sweet and sour pork that was $ 6.99 but when she told me the total was $ 774.86…yes, I said SEVEN HUDRED SEVENTY-​FOUR DOLLARS AND EIGHTY-​SIX CENTS! I thought it was funny so I chuckled and so did the people behind me but the lady actually told me the total and was waiting for me to swipe my card! It was 4^th of July weekend and they were busy plus it was hot that day so that could explain her bad attitude about the whole thing when she didn’t crack a smile or even say sorry and instead of fixing the problem she told me to go to a register to pay for my food and quickly dismissed me by helping the next customer. I believe if you’re going to work in customer service you need to at least have a sense of humor because her poor attitude showed in the food because the sweet and sour pork wasn’t that great. I attached a picture of my total from the register lol. I gave one star for bad attitude. All my other experiences here are great.

On our way into work this morning (before 6am!), my hubby and I talked about what to get our brother in law for his birthday, as we’d be seeing him later on today. We knew his favorite booze is vodka, and he also really like Stella Artois beer. With a few extra minutes to spare, I stopped at this Safeway location to check out their selection. I was pleasantly surprised to find Grey Goose vodka (350mL bottle)… and it was 30% off! Score! Had to get a customer service guy paged to come unlock the liquor cabinet and I was surprised to see him there within a minute of being paged. Mind you, it was 6:30am and not at all busy, but still, I appreciated the sense of urgency.
I’ve been to this location before early morning before work to grab some snacks & lunch. Staff has always been pretty friendly and obviously there is never a lineup that early in the morning. The cashiers have been hit or miss — none rude, but some are more dull than others. That said, it’s hard to have a perky personality when you’re working and shopping that early in the morning.
Ample parking in the lot and parkade, and if you get there early and need a morning pick me up, there’s a Starbucks inside the store for your freshly brewed beverage of choice.

The beer selection isn’t mind blowing, but the location is good and easy for access. I just have a bit of trouble with prices in comparison to other stores.

Pretty ok, pretty cheap. Not nearly as good as Ballard Market, but when you need a deal it’s the best place to look!

I wish they weren’t cheaper because I prefer my groceries delivered to my door by AmazonFresh but the price difference is so significant that I can’t justify it any longer. I pretend it’s exercise and then it’s not so bad.
Gina at the seafood counter is super friendly, and one of the last visits they even had wine tasting by a local (Woodinville) winery! They lack the organic and specialty selection of Whole Foods and Metropolitan Market, but for basic raw ingredients, it gets the job done and done for less.
While I live in this neighbourhood, this will be my go to grocery store.

Safeway is your place to go to get canned beans, milk, etc — your basic essentials. Their produce is mediocre but edible if you must or are on a budget. That being said, they have a small selection and it’s not always in the finest condition. If you can, head to ballard market for a better selection of produce, meats and seafood.
Whatever you do, don’t expect to find the produce you need here on a Sunday night. We often run out last minute on a Sunday night and the produce area looks like it has been ransacked — I mean how do you run out of mushrooms?!

I’m still not a fan of Safeway, for too many reasons to list, but I will add that the past two times I have visited the bathroom here that it has been very clean and basically a negation of my previous post. I will add emphasis that I rarely visit this location so they have been keeping it up for a while now.

Well, I waited a while to review this place (also saw it as mostly pointless. (most Safeways are like any other) But here’s some of the points I would like to illustrate. Keeping in mind this review was prompted by something more of a negative experience today.
Firstly, most of the employees are quite friendly. The late night security guard knows that when I am in it’s for a frozen pizza or more beer. The self-​checkout guys are all friendly and sometimes joke about me when they are surprised about my age (when checking for alcohol). the women seem a little grumpier.
The way this store is organized is abysmal. Keeping the bacon and hotdogs with the eggs and cheese, but the meats on the opposite side of the store, and the milk? Who knows where to find it. It’s just a cluster. It’s not intuitive. They have a little bit of household items in the back, at least that’s not mixed in with other stuff.
The deli counter has a lot of different stuff, I like that. They have a good selection of premade salads etc, but if you want deli meat, be prepared to wait a while. Everytime I’ve gone there seem to be no employees OR they are at the opposite end helping people with quick lunches but are oblivious to anyone waiting and disappear into the back again.
The self check out CC machines. SUCK. I don’t know how many times I’ve had to swipe then re-​swipe, slower, faster. they just don’t work and bleep at me and show me angry symbols. It’s not my card, it works perfectly everywhere else I’ve been. It’s just this Safeway.
Anyway. It’s steps away from me, so I use it pretty often. But little improvements could go a long way.

The people who work here are incredibly rude and unhelpful. Like I get it… Your job sucks… Maybe you should consider a career change. Plus the ladies in deli are the most vague individuals I have ever encountered. I’m trying to order a sandwich and there is no customer service… Bad bad bad.

You have 12 styles of Taco seasoning packets. You have ZERO enchilada seasonings packet and only canned enchilada sauce. I think whoever does your ordering must be crazy.

Worst customer service!!! i am rating the pharmacy only at this point. I would give no stars if I could. My doctor called in a script to this location that I hate. I went to another pharmacy to get it transferred and I overheard this pharmacist have to beg for the script because the pharmacist at safeway said they were too busy to transfer the script and to call back. Not only do they have horrible customer service but they are rude to other health care professionals. Dear safeway, thanks to your pharmacy I will not shop your groceries either.

Nice area… but I would not shop here again… got some grungy folks that were filling the place up… crackheads outside early evening. This is not a ok… clean up the act…
The staff though were pleasant and the place was clean. So it got 3 stars for that. 5 stars would be easy if people didn’t congregate outside… that brings the place down…

While I don’t live in Ballard, I’ve managed to stop at this Safeway a number of times while running errands. Last night, before attending a friend’s bday, I popped by to buy some snacks and beer. Like all of my previous visits there was ample parking (even free covered parking!) and super great service. The man at the register was extremely funny and friendly and even offered to assistance with taking things to my car. And while I know this is typical, he just seemed so genuine and happy to be at his job — which in turn made this a memorable experience. Not needing any extra help, I packed up the beer and chips and headed down to my car. All in all I was here about 5 mins, lines were short and as always, they have a great selection of everyday items and groceries you find at any other Safeway or large chain grocery store.

It’s on my way home. I didn’t have to take a left turn. The store is neat and clean. And, there are tons of parking in the front or the back.
Most importantly, they serve the best fake Chinese food, General Tao’s Chicken. It’s my favorite fake Chinese food! :-)

I made the mistake (again) of going grocery shopping in Ballard during the Solstice Parade. I was getting cold and cranky and had been waiting 45 minutes for a cab when the woman that rang me up walked outside. She asked how long I’d been standing there and then OFFERED ME A RIDE HOME!!! I’m not kidding. It was not a short drive and she wouldn’t take any money. In this day and age that is about as close to a miracle as you can get. Thanks Safeway Angel!
And now for something completely different: I have not been able to find the Safeway Select sea salt & pepper croutons on my past few trips, but the lightly seasoned ones are just as good. I am frequently able to get B1G1 °F deals on vitamins (near the pharmacy). Today I got blueberries for $ 1.99 and found a new brand of all natural chicken tortellini with like a quarter of the fat and calories as the Safeway Select brand but for the same price.
I guess it wasn’t a good day to catch a cab but it was a good day to shop at Safeway.