Segalla Construction

I feel obliged to review Phil & Scott for the work that they ACTUALLy do. Segalla Construction has been working on our house for about the past 15 or 16 years. They have done full windows, exterior siding and paint, and bathroom remodels. I have always found them to be VERY prompt, honest and fair. I have referred them to many family members, friends & clients.
I’m sorry to hear that the other reviewer had a bad experience in communicating with them. I can honestly say that we have been super happy with them. I hope my review doesn’t get flagged for being 5 stars. This is a real review from a real customer. Jonathan French, Seattle, WA

Completely unreliable.
I cannot speak to Segalla’s quality as a construction company, because they never showed up to do agreed-​upon work.
I was recommended this company via another company, who claims they have a good working relationship with these people.
After seeing the work to be done, sending me an estimate, and me giving the go ahead for the job, they failed to communicate about scheduling the actual job, despite me sending multiple emails and messages, did not show up on the (I thought) agreed-​upon date, sent me passive-​aggressive noncommittal emails «I’ll get back to you about scheduling» «Sorry we didn’t hear from you (when they had), we had to schedule other work…» and only when I demanded a straight answer did they, a week later, say they had no time for the job, and left me completely hanging with an unusable basement, which still is not fixed.
These people are not a homeowner’s friend. I suspect they had a bigger, more better paying job on the line, and cited a lack of a physical document signed by me (when no such requirement was stated, when they knew I was out of the country during the time I might have signed such document, and such things in my experience are usually signed the day workers show up at your place) as a reason to drop my project.
I tried very hard to work with these people, by giving them three weeks after the original date of the job, to see if they could do it then, and they refused. I am very sorry to be writing this public review, but please do not attempt to hire them. This is not appropriate business practice.