Sound Advice

Unlike a lot of retail cellphone outlets, this one is not staffed by parolees from the King County Department of Corrections (T-​Mobile, I’m looking at you) or former Apple store geniuses let go for their lack of people skills.
Both guys in the store were friendly, professional, and took a lot of time to explain the different services and features of the phone. Like they were really interested in that kinda stuff. Weird, huh?

The service might be good if you get the right person. Today evidently was not the right person.
I went in to get the information transferred from my Blackberry to my new phone. Seems routine… seems easy… seems like a trained monkey could do it. There wasn’t one available.
The man who «helped» me was:
* unable to listen to his colleague who easily identified and told him what kind of phone I had, preferring to struggle on in his own uninformed delusional mindset
* unable to punch in the 4 digit code to unlock my phone, trying 3 times unsuccessfully before I offered to do it for him
* unable to take simple instructions about what data I wanted tranferred. I told him I wanted everything moved and he only tried for the pictures (clearly this man is unable to listen to other people)
* paternalistic, instructing me to «be patient»…when I was just sitting there and hadn’t mentioned his incompetence. In fact, I’d adopted a serene expression, starting to feel sorry for this guy that he was so completely clueless. Evidently he knows he’s incompetent.
* flagrantly UNapologetic when after 20 minutes I told him I didn’t have any more time (he’d screwed up the data transfer and was going to start from the beginning)
* rude. When I said that it was fine and I’d just come back another time he adopted a mocking tone and said, «Maybe you should do that.»
So, please do go there if you wanna waste your time, not accomplish your goal, and be treated like their incompetence is your problem.

I came in one day for clear wier servies and what a day it was, should any one need cell phone servies stop by it werth it ! for the staff is grate thare too.