SpringHill Suites Seattle Downtown/South Lake Union

I like this Springhill Suite for a few key reasons. It allows you to be in downtown Seattle, but is always much more reasonably priced then the other Marriott properties. It happens to be 2 blocks from my client’s office, so I can walk there for meetings. And they offer a really nice breakfast spread.
The cons to this location is that it is still the old style Springhill rooms, the beds are not comfortable, and it is right next to the 5 interstate, and VERY loud. They do have sound machines in the room, which I have to use, and appreciate them offering.
The staff is always friendly, and having valet is key.
As mentioned the breakfast is very nice with a large selection. And there is staff always watching and ensuring everything is up to par. My complaint though, is they offer silverware/​dishware, as they should, but they also offer plastic plates/​plasticware too. From a sustainability perspective, there is no need to offer plasticware here.

It’s a nice hotel, nothing super fancy, but comfortable. The location itself is right near the freeway entrance and about a mile away from Pike Place/​Waterfront. Easily within walking distance (although you might not want to walk back from the Space Needle, because of the steep hill back!), but there is a free shuttle the hotel provides every hour for drop off and pick up. Just need to make a reservation at the front desk or call them. We never had a problem getting a spot, even minutes prior to the shuttle time.
The rooms are not very sound proof — we could hear the hallway noises, a baby crying in the room next to us and the freeway sounds. But it wasn’t like the walls were paper thin, so it was not that big of a deal. The room is pretty roomy and clean. Beds are a firmer than most, but not too bad. Pack-​n-​plays (with crib sheets and blankets) are available upon request. Mini fridge (no freezer), microwave and little sink are available in the room. Free wifi and flat screen TV that swiveled so you could watch it from the couch or the bed (at an ok angle, not the best, but alright). Complimentary breakfast was decent — included yogurt, fruit, eggs, a type of meat and starch, various cereals and bread for toasting every day. On the weekends they would have a waffle making station. You could eat in the dinning room or bring the food up to the room. There are no trays, so it was hard to send 1 person down to bring up food for the whole family to eat in the room. No straws or kiddie cups available. Front desk personnel were very friendly and helpful — gave great recommendations for places to eat! Overall, it was a decent hotel that we would consider staying at again if we are back in Seattle.

Love this place! I stay here during the week for work in Seattle and it is a great value compared to many other hotels in Seattle. The suites are large and spacious, breakfast is great, the restaurant bar is quite good and the staff is very friendly and accommodating. You can’t beat the location so close to downtown, lake Union, Capitol Hill and great restaurants on Pine street. I highly recommend it.

Great hotel, nice and clean. Friendly staff. It was a little more then I wanted to spend but it was well worth it. We will definitely stay here again next time we are in town.

We recently stayed here for the Easter holiday. The hotel’s cleanliness is pristine, the complimentary breakfast is very good, and we really appreciated the 24 hour coffee/​tea bar. The valet parking was convenient, although a little overpriced. Their gym should be open 24 hours but they did offer discounted day passes to the 24 Hour Fitness gym across the street. The only big thing for me was the busy street noise, which was constant day and night.

This is a review for a three night stay in March 2016.
Nice hotel room (clean enough & nice shower head) and lobby (free Seattle’s Best coffee/​tea all day) overall. Breakfast was excellent — hot breakfast with scrambled eggs (with spinach!), sausages or bacon. Breads (white/​wheat/​bagels/​english muffins) to choose from — with toppings butter/​cream cheese/​honey/​syrup/​jam — and a toaster! Hot oatmeal with milk dispenser. Fridge full of yogurts! And fresh fruits! Definitely got the ‘something for everyone’ thing going on there! :) Staff was friendly — manager was greeting everyone in the lobby in the evening. This hotel is also right off Hwy I5 so it’s quite easy to get into/​out of Seattle — walk-​able distance to most things in downtown/​Pike Place (around 15−20−25 min). Free wifi was quite fast/​reliable.
Parking is $ 26 USD (plus taxes etc) and valet only (the explanation is because the stalls in its parking lot are super narrow) — my partner is protective of his car so we opted to park in the parking lot right next door which has no cover & $ 13 USD (plus taxes etc) for the day (early bird rate) & another $ 13 for overnight until 8am without in & out privilege. Something to take into consideration.

I had a wonderful experience at this hotel. The manager, Phillip will undoubtedly end up working at a 5-​star hotel because his service was fantastic.
I forgot my jacket in the restaurant after dinner and he was nice enough to bring it to my room personally.

Service is amazing!!! Gabe the bartender is awesome. Food is great and they will help you find awesome places around seattle. Über are basically lined up outside!

Stayed at this hotel with some of my friends for a staycation and we really enjoyed our stay and the service, despite some complications that were completely not the hotel’s fault.
ROOM: The room was very clean and had all the amenities we needed — though we would have loved to get some bathrobes! The two beds were very comfortable and we took advantage of the sofa bed — so you could honestly comfortably fit 6 people in this standard room. Very convenient that it had a fridge, desk, microwave, and sink by the bar.
POOL/​DINING: The pool is small but it was relaxing to dip into after a soak in the hot tub. Staff made sure the towels were restocked without us asking — even though it was around 10 PM when we went to the pool. Exercise room is small but has decent amenities for what you could possibly need on a vacation, honestly. It was nice that they had hot water, coffee (decaf too), and tea in the lobby for guests. There is a bar and restaurant as well as a complimentary breakfast buffet in the morning. This was really great — they had a ton of variety. Fresh fruit, yogurt, oatmeal, waffles, pastries, eggs, bacon, hashbrowns, cereal, etc. Definitely a plus since there isn’t a lot of dining that nearby.
LOCATION: The location of the hotel is slightly inconvenient but a short Über or bus ride (bus stops are very close) will take you closer to downtown and to all the touristy attractions if you’re visiting Seattle. There is a Subway across the street. Other than that, I didn’t notice a whole lot but this is right off the highway so it’s understandable. There is no noise from being near the highway at all.
SERVICE: Great service, all around. The front desk has very kind employees and has almost anything you might need. Even wine corkscrews! The rooms across the hall from us were blasting music and having basically a party with guests coming in and out and talking so loudly we could hear them through 2 doors. At 3 AM the front desk was very quick to send up security who had to deal with these very rowdy guests. For the most part, they were quieter (after a few encounters with security) but it was still very disruptive. I am thoroughly surprised they weren’t kicked out or that we weren’t offered any sort of consolation for this but I’m still pretty pleased with the manner that security dealt with it. So overall, pretty good service. But if you’re traveling with young children or on business and absolutely need quiet and good rest, don’t always assume that a pricier room will mean respectable neighbors.

The experience at springhill suites was not pleasant. The air conditioning did not work, there was no tissue paper in the room it did not even have a do not disturb sign in the room. I asked the cleaning lady if she had one in her cart she said no but she was kind enough to go to other rooms and get me one (she at least went to 4 rooms before she found one which shows that most of the rooms dont have one. I would not give it more than 1 star.

This is a tough one to rate, as this property has many more amenities than the «standard» Springhill but they missed the mark on some of the basics.
I’m pretty much exclusively a Marriott person, so I’ve stayed at MANY Springhills. Most are fairly no-​frills — they’ve got free wifi and breakfast and maybe a workout room. This location, on the other hand, has a restaurant that serves dinner, a bar, a shuttle that takes you a few places nearby (on the hour only, doesn’t go to Pike Place) and a few conference rooms. They even set up coffee and continental breakfast stuff on each floor — I’ve never seen that before but if you can’t be arsed to go downstairs for your coffee, they have you covered. The free breakfast was better than average as well with several hot options, oatmeal and fresh fruit. Staff ranged from super friendly to merely pleasant, so no complaints there.
Location wise, it’s kind of a pain to get to but the surrounding area has a few restaurants within walking distance (cross the highway for more/​better choices). It’s super easy to get on the expressway when leaving though — the on ramp is at the end of the block. Be aware that there’s a lot of construction happening nearby and the hotel is near a busy highway so there’s going to be some noise. I didn’t find it terrible but it’s good to know.
The actual room/​stay was pretty «ehhhhh» though. My room was large but not very clean — lots of old toothpaste spit in the bathroom, furniture was pretty played out/​gross, and there was a kid’s plastic toy and some wrappers on the carpet so cleaning isn’t super thorough. I personally found the bed to be very uncomfortable — rock hard, and I generally like a firm sleep.
Overall, this property has a great location and lots of amenities. I probably would stay again just for those reasons.

Meh. That’s all I have to say about Springhill Suites (Marriott) in downtown Seattle.
For a place that charges as much as this scaled down Marriott does, you expect some pretty basic accommodations for a place that caters to (mostly) the corporate crowd.
Such accommodations should include valets, wash-​n-​fold service, car service, etc …
Their valets live in a building across the driveway from the hotel, which the front desk will happily point you to when you ask for your bags to be brought up.
While they don’t have a wash-​n-​fold service (wtf?!) they do have a laundry room you can use. Just find change before hand because it only takes quarters and doesn’t boast a change machine (wtf x2).
Finally, if you need a cab. go out the front doors, make a right, walk a half block to the corner and flag down a cab. You’ll save yourself about twenty minutes of waiting.
Continental breakfast consists of a mini-​buffet of uninspired scrambled eggs, ham and cheese cold cuts and some really unripe fruit. This doubles as their dinner restaurant which I would not recommend eating at (about the same quality as their breakfast but you pay extra for it).
However they do have really good coffee which they offer 24 hours a day … or you know … when you bug someone to fill up the almost-​always empty tubs.
The one bright spot (besides the coffee when it exists) is that their wi-​fi stays on for the duration of your visit instead of periodically disconnecting you the way many other hotels do. Kudos for picking a quality and convenient wi-​fi service.
Even a broken clock gets it right twice a day.
Seriously poorly run hotel.

I wanted to give a shout out to the manager for taking the time to reach out to me and take responsibility for the 2:30AM call one of his staff made.
Thank you for your help and being considerate.

This hotel is clean, roomy, and a pretty short distance to the main attractions in Seattle. They also provide complimentary Wi-​Fi and breakfast, which is always a plus in my book. However, the breakfast wasn’t the best — the eggs looked kind of gross to me so I stuck with bagels and cream cheese. Unfortunately, I didn’t get a chance to use any of the amenities on this trip such as the pool or gym (which is really just 2 treadmills and some dumbbells) so I can’t comment on those. They say that I could use the 24 hour gym across the street with just my room card but I didn’t try it out. Watch out for the furniture in the lobby though — it seems like they could use some serious repair and cleaning. I plopped myself in one of those high-​back sofas and felt like I sank into it AND it reeked pretty bad like someone left their bad BO within all the fibers of the sofa. Needless to say, I got out of it pretty quickly and just decided to stand and wait instead.

Absolutely fantastic stay! Room was huge with 2 beds (not the most comfy but still decent). A MASSIVE plus on my part was the coin laundry on the second floor!!! Breakfast was fantastic, so much yummy food and the front desk/​shuttle drivers were fantastic. It is a little bit further away from downtown but the shuttle runs every hour and it only cost me $ 5 for a taxi back from pike market … Would definitely stay again.

My wife and I used a Groupon to stay here. It came with a king suite and a free bottle of wine. We got a nice Sauvignon Blanc.
Good service. Staff was friendly and accommodating. We arrived at 11am to ask if we could leave our car/​luggage there because check-​in wasn’t until 3pm. They let us check-​in super early instead! Rooms were nice and clean. Bed kinda hard. Pillows were amazingly soft. Our room was near the freeway, so it got kinda noisy at times. No freezer in the mini-​fridge, so we had to eat the ice cream that we bought from the lobby right away. (I know– twist my arm, right? Hahaha.)
Free shuttle to and from the hotel that stops at 3 different places in Seattle. It leaves at the top of the hour with reservation. We only took the shuttle to 2 out of 3 locations: Westlake Center and Seattle Center.
We used the valet service to leave our car parked there. After tax it came out to be about $ 30/​day. We just used Über and the free shuttle to get around the city. We figured $ 30/​day is much cheaper and less of a hassle than to find and pay for parking around various spots in the city. Good location. About a mile away from the Market and about a mile away from the Hill.
Free breakfast was pretty good. Decent selection.
Overall, we’ll be back!

Decent hotel. I stayed twice (December 14 and December 28, 2014) and had 2 very different experiences only 2 weeks apart.
The first time I stayed, we were treated very well and I would have rated it 4 stars. The staff was extremely accommodating and sincerely friendly. The room was pretty clean and quiet. I thought I’d found my go-​to Seattle hotel. The second time, two of the front desk women were rude and condescending (turns out one of them was the manager, yikes) and the room was VERY noisy and not so clean.
PROS:
*Walking distance to downtown
*Free shuttle service between downtown and the hotel
*Breakfast included (hot and cold items)
*In and out privileges with the valet parking
*Access to 24-​hr gym across the street
*Good shower pressure and temperature
*Microwave, fridge and coffee maker in the room
*Free coffee, tea and hot water on the main floor (all day and night, I think)
*A lovely woman named Geneva. She was there both times I stayed and she was sincerely friendly. She was genuinely helpful and went above and beyond with a smile!
CONS:
*(Pricey) valet parking
*Rooms were not as clean as I would have expected (walls, clocks and shower could use a wipe down)
*Some rooms are quite noisy (traffic)
*TV is in awkward location between the couch and bed, can’t see it very well from either spot
*Inconsistent front desk treatment. Rude, insincerely apologetic.
I’ll be staying at the Mediterranean Inn in Queen Anne next time.

The location of this hotel is pretty convenient. It’s located approximately 20 minutes walking time to downtown. They provide a complimentary shuttle service every hour if you don’t want to walk.
The room looks very clean, however there were visible fingerprints on the wood furniture so it didn’t feel very clean. The shower curtain in the tub was also a bit dingy and off putting. The bedding was clean & comfy, though the pillows were too soft for my taste.
The room also had a mini kitchen with a microwave, fridge & coffee machine, desk and sitting area with a TV which made the room homey and cozy. My only let down was that there wasn’t an in room safe.
The room price also included a decent breakfast buffet, with scrambled eggs, sausage, fruit, cereal, juice, coffee and various breads. We had a nice stay here so we’d probably come back.

Had a wonderful stay here for 2 nights in Seattle. Although it was a bit far, we found out they had a shuttle service that drops off in downtown and picks up every hour, and Space Needle at the half of every hour. Excellent service by most of the front staff (some of the ladies had some tude) especially the shuttle drivers.
Room is spacious, and has a nice living area. It’s great that they have the sink separated from the restroom/​shower as well.
Not too much nearby, but a good walk to Capitol Hill and they have free breakfast as well! Eggs, bacon, waffles, pancakes, and little Nutella packets!

We had a wonderful weekend stay here and what’s not to like in Seattle? oh, it didn’t rain last weekend when it was pouring in SF! ;-)
The hotel is close to downtown (about a mile to Pike Place; situated next to I-​5 entrance) and they offer complimentary shuttle service to Westlake mall, the Space Needle, etc. We had our own chaffeur (thanks sis!) and just paid the $ 22 valet parking with in and out privileges. Worth the $ 159/​night we paid for a spacious suite with a king bed and sofabed. The breakfast was pretty good too.
We took advantage of the indoor pool and hot tub was very nice! It was thankfully empty on a Sunday afternoon so my sis and I enjoyed the area by ourselves.
The front desk staff were very helpful, well, except for this one woman who was always very «curt» when we made a request for a cab, and inquired about the valet. She looked like we were bothering her. Sorry honey! You have to work while I go on vacay ;D
Check out the pics! Ironman was hanging out at our hotel lobby that weekend.