Tommy Bahama

I would like to live here. Not only does the ambiance exude tropical warmth that instantly transports you to the white sandy beaches of Hawaii, the staff are genuinely cheerful and incredibly helpful, with an air of the laid back island attitude about them that immediately put me at ease. They seem happy to be working together and to be working there, something you rarely see in retail. I’m an introvert and I typically cringe at the thought of having to interact with new humans and make small talks for the sake of making a purchase, but there’s something about the sales humans at this Tommy Bahama store that made me feel very comfortable talking to them. Dare I say I even enjoyed talking to them? *gasp*
I’d never purchased anything from Tommy Bahama (excluding the café/​restaurant) until today but after today’s visit, I’m definitely coming back! I came here because I heard they started carrying Honolulu Cookie Co. cookies for the holiday. I love those cookies! Sadly they’re only available in Hawaii… until now! Walking into the store, I was greeted cheerfully by someone who was clearly on a quad latte. While I immediately spotted the cookies by the register, I couldn’t resist being distracted by the cute, tropical themed items neatly and attractively displayed on the tables and shelves. The candles smell amazing and I made a mental note to add them to my Christmas wish list. I left with my cookies and a couple of cologne samples (they have great fragrances that are not too intense, IMO), and also a tin of cookies shipped to my BFF in NY (shipped for free! Not sure if that’s just a holiday promo).
I wish every retail experience could be like this.

I have visited both locations of Tommy Bahama in WA due to where I happen to be at the moment that shopping urges happen.
This location in U. Village is a little more challenging as it’s on the backside (by the new Din Tai Fung and the parking garages there.
The reason for the lack of star is the store is so small that the selection is really scaled back (understandable) and it also makes it impossible to get a stroller through the store. I kept running into fixtures or racks or snagging things trying to get my little one to not be stranded on her own.
Other than that, the staff was nice and I’m glad to not have to go to the ‘eastside’ to get some Tommy gear but it could definitely use a remodel in space.

What can I say, these guys are my peeps. They always remember me when I come in, have great suggestions and will always go the extra mile to find what you are looking for. This place is where I would like to retire, if I could afford it.

Great service and great selection especially given the store’s relatively low square footage!

What I like most about this store is the service I receive from the staff. I have only been in this particular store a couple of times but each time, I have enjoyed my experience there and I guarantee I will continue to shop here for a long time.