US Post Office

Speaking as a handicap senior, I’m glad we have ANY post office in the I.T. District even if it is a small one and I have to say; I’ve always been treated straightforwardly but polite in my transactions.
You have to understand the ladies who work the counter are overworked and accountable to government policy for any errors their office may make, I doubt most of you have that kind of stress to work under. Couple that with customers without the information needed to process their request or give misinformation that later the clerks will have to answer for.
Keep in prospective this is a «satellite» office serving its neighborhood NOT a «city» size establishment designed to handle the lunch time or end of day rush. Civilians are not aware of the checks and balances these two employees must accomplish in the mail room as well as serving people who have little patience and less knowledge of postal process procedures.
So give the ladies a break; give them a flower on Valentines Day or a little box of candy on Mothers Day. Find an occasion to show your appreciation for their efforts the same way you’d like done to you.
Keep in mind they are people who must please the boss and also stretch their paychecks to support families.

The worst employees here. Every single time, without fail, the postal clerks (I’ve noticed that it is often one of the two middle aged women clerks) are openly condescending to the neighborhood’s elders and/​or limited English speaking patrons. I’ve witnessed one employee telling a customer to learn how to read… English! Why is USPS staffing this location with culturally insensitive and ignorant employees?!

Although I miss the old International District location which was much more spacious, I still like this USPS location. The staff have always been friendly to me and if you pick the right time of day, there isn’t a line. I try to get there between 11 – 11:30am so I avoid any lunch time rush.

The people here are so rude. It’s 8:40 and I have a note stating that open at 8:30 am, however there is a sign on the door stating they open at 8:45 am.
A worker named Ruth, who was extremely rude, came to the door to let a delivery person in. When we asked why they didn’t open at the time marked on the notice, she said «I don’t control what they print online» and then slammed the door in our face.
Excellent customer service. No wonder the post office is going out of business.

Why the heck is there a post office in this building and why the hell is it so small? Also, why is there only 1 person working here? First of all, why do post office workers have to be sooo rude and demanding. Like, no, we don’t owe you anything.
The first time I came here, a nicer new lady was here to help me. She was very compassionate and kind, talked to me like I was human and really tried to provide helpful information for me.
The second time I come, the lady who normally works here decides it’s Her break time, so locks the door on me and three other customers who were a feet away from the door. No sign. No warning. Just took a break and locked the building and refused to tell us when she was back on break. Wtf.
Third time I’m here, there is the same lady here taking her precious time, condescending all the customers. She yelled at an old lady because she accidentally crossed the brown line where you’re supposed to «stand behind.» She then goes on to talk down on everyone including me, giving us attitudes, talking with those huge sighs and short breaths where you know she’s agitated at her job and life. Seriously??? She keeps telling customers they’re wrong, and doesn’t even listen to anyone. She is the epitome of horrible service.
I hate this location. Parking sucks. Lines can be long. Super small little box of a USPS location. Horrible customer service.

They really F’d things even worse when they decided to move this post office from the previous location. It was really busy with super long lines before and now the space is ¹⁄₁₀^th of what it was before (if not smaller). Plan for 20−30mins for a daytime visit. The parking is worse here, if that is even possible, and the employees and customers are similarly frustrated. Kudos for the employees trying to stay positive though.

Why are post offices almost all the same?
It’s like the USPS employees don’t give a S*** about how they treat their customers because they’re getting paid (well) and their jobs are secure.
I walked in here to get a package sent and the woman gave me serious ‘tude. I don’t get it. Is it because I look young? (I don’t look that young). I was still friendly and didn’t act like I was put off by her rude behavior. She treated me like I was an idiot.
The whole thing just baffles me and I experience similar treatment almost every time I go to a post office whether it’s in Seattle, Shoreline, or Lynnwood.

After they moved this location, it got considerably smaller, in addition to that, they take lunch off, so don’t go for your lunch break. Two people at the counter most of the time, expect to wait 15 – 20 minutes most of the time.

I had to wait a full day to write a review about this because I was that frustrated… I would highly suggest going to another post office unless you don’t got nothing else to do and have all the time in the world to wait for incompetent customers who do not understand simple instructions. I.e. — This fine young man who attempted to send 20+ small GLASS mason jars each half filled in water of some sort of crustaceans in each jar unpadded swashing around in the open box to Vietnam. Do you really think it’s gonna get there safely? Or the dude that thought everyone inside was deaf and had to yell his questions and when told to tape up his box thinking the retail packing tape on the display stand was free and got upset when he had to pay for it after using it? So if you don’t mind waiting much longer than you had anticipated, and would enjoy watching the poor dude at the counter suffer through this, go to another post office…

I live in the area that this post office is in, so my mail either gets sent here to be processed or over to the Jackson street location. The service is pretty bad, I have sent packages out to family and friends that they never received. I know I had the correct postage on it because I work in a mail room and I metered it myself! The addresses were as well, correct. The problem is that I have now lost over $ 50 worth of stamps because no one has been receiving the mail I have sent them. Where do I get a return on this? How are these problems even rectified?!
it gets worse, I sent mail to my girlfriend who literally lives 4 blocks away from me, it took 4 weeks for the letter to get to her! Mostly I am upset about the packages that were never delivered, there were some sentimental things there that will never be delivered or returned to me, it’s been 3 months now and I have definitely lost hope. As I see it now, the U. S postal system can disappear altogether and it would save tax payers soooo much money! the service isn’t useful or reliable anymore, and there are better alternatives. DHL, email, and private courier companies. I have inquired with DHL to see what kind of service I can get from them.

I was trying to help my friend change her address, but we were told that we need to contact the post office which is responsible for where my friend used to live in. We had no idea on how to reach the post office in Bremerton, where it is located, etc. Fortunately, the clerk helped us find out all the info we needed, in a very friendly and professional way. I am so glad we have this post office as neighbor.