Usa Carpet Service

I echo what Angela G and Andrea H said: do not buy anything from them!
I bought a livingsocial deal and called right away to schedule an appointment. The guy seemed totally put out by my request to book with them but schedule my appointment… and then never showed up!!!
Don’t give them your money!!!

If there was a 0 star I would use it. SCAM!!! I bought a window cleaning from these people, and after many times trying to book an appointment I finally got through to book one. No confirmation call was received so when the didn’t show up at the time I booked the appointment, I called and it went straight to voicemail. Leaving a few messages and taping a note to my door (in case I missed them), there was no call nor did they show up. I called the main office again the next day to find they disconnected their phone. DO NOT PURCHASE SERVICE THROUGH THESE PEOPLE!!! SCAM! Luckily, I purchased the voucher through LivingSocial so they refunded me my money and credited me a little extra for the inconvenience.

Unfortunately same situation — bought Living Social voucher, had to wait a couple months to book, & no show.
My husband even proactively tried to call the week of to confirm & twice the day of to find out where they were. They have a voicemail only line & no decency to call back.

As other reviewer noted, they were a no-​show for carpet cleaning purchased through Living Social. Called the phone number several times and went straight to voicemail, with no response.

Like others, if there was a way to give no stars, I would! I bought a Living Social deal for carpet and window cleaning. I should have known something wasn’t good when I couldn’t get in touch with them to make an appointment and had to go through Living Social to get them on the phone. They scheduled 2 months out from the time of my call, as they said that was the first available appointment. I tried to call them to confirm, but again, no answer, and of course, today they didn’t show up as promised. Again, you can’t get anyone on the phone and no one returns calls when you leave a voice mail. I read reviews of the company before purchasing the deal, as I wanted to make sure they were legitimate, and the reviews were good. How can that be!?! Something is amiss for sure. Living Social has, thankfully, refunded my money, but all I can say is never use this company. it can’t be for real!

Do not use this company. I purchased a Living Social deal for window cleaning back on May 6^th. The first available appointment they had was for yesterday July 1^st. I hadn’t heard anything from them since making the appointment, so thought I should try to confirm with them that they were still coming. I called several times yesterday and also left two different voice mails, no answer. They have an automated answering service and it sends you to voice mail. I went ahead and left work early to meet them, just in case they still showed up, but they didn’t. I have contacted Living Social for a refund and to give them a heads up that there is a problem. The lady at Living Social said they were aware and were looking it to it already.

This can not be a real company. To even get into contact with them you must call at least 15 times. They schedule an appointment for 3 months later – they don’t confirm – and of course they don’t answer email/​call when you try to confirm — and lastly they don’t show up. Don’t use these guys for anything.

Negative 1. I purchased window cleaning services through LivingSocial for our house. I was so excited for the voucher, called right away and got an appointment. THey were booked out for about a month, but that was okay.
Appointment was Monday, June 8^th, noon. I waited all day, and they never showed. I called the next day and was told they had called me to reschedule the appointment to June 16^th (today). They had the wrong phone # and address, so I corrected that with them and re-​set the schedule for June 16^th.
Today, I made sure I was home by 11:40 for a noon appointment. No one showed. No one called. at 3:15, I called and the person answering the phone said they’d come by but no one was home and no way to get into the apartment (I live in a house). She waffled back and forth on the story, but finally tried to get me to talk to a manager, except the manager was out for the day.
I cancelled the service, requested a refund from LivingSocial. I really don’t think they had any intention of cleaning my windows.

BUYER BEWARE… I purchased a deal off Living Social. I have called, left messages, and emailed and have received no response. How is it possible they have so many good reviews? What a scam! I will be requesting my money back.

I would give this company no stars if I could. DO NOT BUY ANYTHING FROM THEM!!! Worst customer service ever! I left long voicemails three times with this company and no one called back.
I purchased a living social deal, called their customer service and had them call the company and they didn’t answer or return their voicemail. I don’t even know how this place is still in business. I also noticed that they hide reviews which is tricky because had I seen any reviews I would not have purchased anything from them in the first place.
Don’t waste your time and money with these people. They should not even be in business! TOTALLY INCOMPETENT COMPANY!!!