Wessco Blinds

Super friendly and helpful staff. I got my blinds there 5 years ago and they’re still happy to help me track down parts for repairs (house guests broke my cord loop).
After I got my blinds, a few of my condo neighbors asked about them because they wanted the same kind. Top-​down/​bottom-​up FTW. Other companies told my neighbors the windows were too big for top-​down/​bottom-​up, but that’s only true for some brands. Wessco was able to help me find the right ones.

These guys are AMAZING!!! I want to start by saying I never fully understood the immense difference between custom blinds and the ones you get at Home Depot or wherever. They were so knowledgable and so helpful. The installation and fit of our new blinds is flawless. Our new home is full of Windows. Our new blinds give us the privacy we wanted and also look beautiful! We could not be happier!

We loved working with Wessco blinds. We purchased a new home and needed blinds for all rooms. I had very little knowledge of the options and Amy was great about explaining the difference and making recommendations based on her experience. The blinds were ordered and installed in a very timely manner and they fit great! We couldn’t have been happier with our decision to use Wessco blinds. I would definitely recommend to anyone looking to upgrade or needing blinds for the first time.

We have enjoyed working with Wessco very much. Our bedroom blinds (including a glass door) are wonderful — measured to fit perfectly, and we just ordered living room blinds as well. The ordering process is easy and they have happily amended my order several times (due to my own indecision). Their showroom is great with tons of samples available to view. Would definitely recommend them to anyone! Also good to support the worthy «mom and pop» businesses that are left in Seattle.

Started out as a good experience, but didn’t last.
Blinds were not installed properly — and owners and staff at Wessco would not make it right. Once they had the money — we were no longer important to them. Would not use them again or recommend them.

We used Budget Blinds last time, but are glad we asked Kamm at Wessco Blinds for help this time. Thanks for the fast and honest assessment of our needs. Much appreciated!

I ordered parts for a skylight blind that Wessco had originally installed many years ago, and received the wrong repair parts two or three times. I ended up adapting the wrong parts to the blind, and it worked fine. When I later brought the blind in for re-​stringing, I was told that the technician refused even to look at it, because the repair I had done. I volunteered to come down and take off the adapted parts, but the guy not only refused to restring the blind, but he refused to even speak with me on the phone.
I ended up taking the blind to Shaun at A All-​Pro in Woodinville, and he was happy to help me out. When I unpacked the blind, I discovered that the Wessco technician had in fact started to restring it and had stopped partway through, leaving the blind unusable. No wonder he didn’t want to talk to me! Shaun ended up fixing and restringing the blind and did a great job at a fraction of Wessco’s previous quote! Wessco will never get any business from me again.

I’ve had Wessco install blinds at my home in West Seattle on two separate occasions. I opted for the Hunter Douglas Silhouette style Power Rise (battery operated) and Lite Rise blinds. Their showroom has a very nice collection of blinds, and Cathi was willing to put together multiple bids for the different blind options that I was considering. Installation went very smooth. The installer has a very good knowledge of Hunter Douglas products and is an expert at setting up the power rise system. I will use Wessco again for my next blind purchase.

Terrible customer service! The owner came out and measured, but three of our six blinds didn’t fit and had to be sent back. I had to call the store several times to find out the status of my order; they seemed totally unconcerned and said they would call me. The only time I received a call was when they said the new blinds would not arrive before we left for vacation. When we returned we finally got the blinds, weeks after they should have been there, and with no apology or any semblance of concern from Wessco. Although we had bought blinds from them several times before, we will never go back.

we ordered blinds from a woman at this company that was wonderful.
or so we thought.
she came and measured and consulted. we bought blinds for almost every window in our entire house. thousands of dollars. we were very specific about how we wanted the valences.
when the installers arrived, they clearly had a different idea than what was agreed upon during the home visit consultation. we tried calling, emailing, visiting the storefront for months and were treated rudely. in addition, they never fixed their error and did not stand behind their business or product.
i wouldn’t recommend Wessco Blinds to my worst enemy.

This review is just for the free in-​home consultation.
It started out with an email inquiry. Cathi called me within a day or two and we scheduled an appointment within a week. She was friendly on the phone and didn’t have a problem with the fact that I only had one window to get an estimate for (I actually had a different company tell me it wasn’t worth their time!) She came to my house exactly on time with lots of samples. That alone is a good start, but what really matters for this kind of work (to me, anyway) is the sales style…
I never felt pressured or rushed. We spent 45 mins. chatting and going through samples. Cathi made suggestions and gave opinions that all seemed grounded in design principles (and not the ‘bottom line’) — in other words, I didn’t feel like I was getting tricked into any up-​sells, etc. By the end of our meeting, I felt she really understood my style and my budget.
By the end of the day that we met, Cathi emailed me a clearly-​written estimate. She ordered samples and even offered to locate additional samples of similar, but less expensive, fabric options.
Though we’ve opted against custom curtains at this time, I would definitely call her in the future and definitely recommend her to anyone looking for someone who is professional and kind.

I purchased a home last year that seriously needs updating. The previous owners were older and most buyers would run from a project like this. I see neglected homes with amazing beauty and potential so I went for it. This was my first time using Wessco Blinds, I was recommended by a neighbor, and it was great experience. The owner came to my home, gave suggestions and idea’s, and no pressure when I told her I need to think about all my options. I went with the Silhouette Blinds for some windows and Blackout Honeycomb for the others. The order to install time was very quick and they installed same day the order was received!
I wish they told me that the rope to move the Silhouettes has to be LEGALLY screwed into the wall. It might have changed my order, but it’s OK with me, I’ll live with it.

Bottom line, I will be using them again, actually, in the next couple months.

I recommend Wessco very highly.
We moved into a new/​old house (in Ballard) last year. It was built in the early mid-​century period and has some great design elements, but attractive window coverings were not one of them. We inherited the original heavy-​looking fabric drapes in the shade of blah, and they were not improved by the way they were getting crapped out of these heinous brass thingamabobbers dangling from the ceiling. Had to go.
Luckily, we found some high tech and very fashionable replacements at Wessco. When their rep came by with samples and for measuring, she suggested we think outside of our comfort zone and try some of the colored options (almost everyone thinks they want white). We went with a neat soft gold honeycomb fabric in the front rooms and an espresso in the bedrooms/​kitchen. It looks incredible — really really good. The window trims are a very rich oak, and the gold pulls out a lustrous tone in the wood. In the back, the espresso matches our cabinetry and brings the room together.
The technicians who put up the system were nice and professional, and a year later we are still very happy, so they did a good job on the install. The blinds have been good for thermoregulation and improved our house insulation. Good stuff at a good price.

The staff was extremely friendly and helpful — no pushy sales tactics or upsells, just straight answers to straight questions. Their prices were competitive with bids I received from other companies in town — better even, considering that they offered the cordless blind offer for free.
After completing the sale, they helped me determine my tax credit for purchasing the energy-​efficient model.
The installer was on-​time, professional and friendly.
Another fantastic, local family-​run business with strong customer service.

We used Wessco blinds to install sky-​light black-​out shades. The blinds were $ 1600 for 2 fairly small sky lights, but regardless of the high price, we decided to use them to insure that they were installed correctly and professionally. We could have ordered them much cheaper on the internet. Unfortunately, the installation looks terrible. There are gaps along all sides of the blinds that let light through and also just make them look shoddy. Our sky-​lights are not perfectly squared, but most are not, so we expected Wessco, as the «experts» to do a professional installation. When we complained about the way the look, they suggested that we go buy some weather stripping to make the installation look professional. It is so disappointing to receive such bad customer service after spending this kind of money.

They came out to our place and measured the window. The blinds took maybe 4 – 6 weeks to receive. Install was scheduled within a week of the blinds being in. No problems with the install at all. Great service.