West Ridge Park Apartments

I’m getting ready to move out at the end of the month and I must say I’m sad! I just love this place! Really. If you want to live somewhere where you feel like it’s yours move here. The staff is amazing. They go out of there way to take care of anything you need. When I said I was moving out the young girl in the office asked what it would take to keep me here. They don’t want to get ride of you. Oh not to mention all my neighbor are the best! They have also lived here long before me and I will miss them as well. I live in the Cotton Wood part so if your looking for the best spot to live in this complex you should check it out because I will be moving at the end of the month. I feel like this is my home and whoever gets it, I know you will love it and I hope you will be as happy here as I have been. If you have a dog even better!

If you like to get yelled at when calling them and hung up on… THIS IS YOUR PLACE.

As I have not moved in to the apartments yet, this review is about the viewing, staff and application process. I will update in the future about living, etc.
This apartment complex is located right off Delridge Way SW. At first I was a little hesitant to check it out. But, after seeing some of their ads on Craigslist, and viewing their website, decided to go check it out. During our first visit, we were greeted by Amber. She is super friendly and knows the community well. She showed us both a 2-​bedroom flat, and a 2-​bedroom townhouse style apartment. The complex consists mainly of townhouse styles, I believe. We really liked the layout and spaciousness of both and were undecided. We were also informed that there are a limited amount of 2-​bedroom flats in the complex and these don’t come available often.
We took some information after the friendly tour. After some discussion, we decided that we really liked it, but wanted to view the apartments again. During our second visit, Amber waas on vacation and we were greeted by Brenda. Brenda was just as friendly and took us for a second tour of the same model apartments. We were still very undecided on the layout, but at this point, I think we knew we would try and move to this complex.
Additionally, we drove through the complex at various times of the day/​night, including after midnight. During each of these, the place was very quite, the grounds always clean and maintained. There is a cute, fully-​fenced dog play area, a pool, bbq area and tennis court. I admit, I will likely not be using the tennis court, but I fully appreciate the other amenities. There is also an «internet café» and a community room.
Knowing that it was unlikely that a 2-​bedroom flat would become available, we ultimately decided that we would go for the 2-​bedroom townhouse style. However, Amber called us and let us know that it just so happened that a flat JUST came available! We went in for a third visit, and once again, viewed the 2 layouts. I really appreciate the patience of the staff since we did go and look at the same model homes THREE different times. Hey, we want to be sure we pick the best for our needs. At this time we decided the 2-​bedroom flat would be the best fit for us and we went for it. We and put the $ 250 fee in. Note, this is a fee, and not a deposit. The $ 250 is for them to hold the apartment. We applied online and were accepted in just minutes.
Much of the paperwork is done online and via e-​mail which is very convenient. We applied online, got our welcome letter via e-​mail, signed the documents and lease online. Very easy.
There was a slight issue with our vehicle not fitting in our assigned parking spot, but management is currently working on this for us.
Overall, I think very highly of the staff at the complex, the timeliness of everything getting done and the experience has been a very positive one. Highly recommended so far!

Even though the rent is pretty pricey, the staffs and maintenance guys are super nice and quick when we need something fixed. We have been living here for three years and planning to stay. I love the dog park and accessible public pool. Nicely kept lawns and neighbors are nice. Very pet friendly place which I love the most! The only thing I do not like is that to have pets, you have to pay crazy fees! We paid about $ 700 in deposits, non refundable fee, monthly, etc.

I can finally feel good about writing a review after four years of living here. I was lucky enough to move into a remodeled kitchen, so although the appliances were older, yes, the countertops made up for it by greatly improving the look of the apartment. They ARE older so the overall design of the apartments and floor plans are outdated, but I still didn’t pay in rent what I would have been paying to live closer to the Junction or on Admiral. The big plus for me was the bus stop right across the street.
The pool and jacuzzi weren’t bad, and the deck area is actually pretty nice on the rare days warm enough to lay out in the summer.
YES, the area it is in is slightly sketch, at best, and at worst of times downright scary, but inside the complex itself is not bad at all. There was an outbreak of prowlers in the area, mostly kids, but the apartment stepped up by adding security and as far as I could tell, that squashed the problem.
Due to my own ineptness, and also from fear of reading of the post move-​out gougings from other ratings sites, I called and lit into one of the office girls when I received my final statement. Turns out I read it wrong, and instead of owing a ton, I was actually getting back a little bit. She handled me being unpleasant very professionally, so I did feel bad since it was a misunderstanding on my part… Whoops!
Things I found truly bad about the apartments were mostly beyond the front office’s control. The biggest thing was water pressure, and for a while it seemed like we were getting the water shut off every other week. I think that’s mostly the age of the place, though. My electric bills DID shoot up this year when compared to years past, especially in the winter, but were still manageable.
Bottom line is that I would recommend this place to anyone looking to live close enough to downtown to catch a short bus ride, or a fifteen to twenty dollar cab ride. Plus you’re extremely close to the Junction, and the little «downtown» area of White Center that you are near actually has some pretty legit bars and a pretty good restaurant. Don’t believe what you hear about the terrible move out settlements. Just don’t completely thrash your place, and you’ll be good to go.

I lived here for 2 years. In the beginning it was great, staff was pretty nice, repairs got taken care of, I loved my neighbors, etc. Sometime in between there, they changed management and it really showed. We were considering moving to a smaller apartment due to a lot of unused square footage in our townhouse, but the woman who showed us around was atrocious in the sense that she had no idea what the f*uck was going on. We knew more about the damn neighborhood than she did. Embarrassing.
After this management change, our electricity bill also skyrocketed. It went from the $ 150 range to $ 500! Keep in mind that we are the stingy types that don’t heat the entire house, but one room with the door shut so that it stays in. We also are 2 people and usually stay in the same room when we are home. I spoke with several neighbors inquiring about if they had seen a difference and it effected everyone. Whoever is in charge is a monster and a massive douchebag.
We let them know two months in advance that we were planning on moving out. After that notice, all our calls for small repairs were ignored completely. We chain called the office and got several excuses such as «Oh the voicemail wasn’t clear» or «Oh we must have heard the apartment number wrong», all excuses that were complete bullshit.
Of course after we move out, they decide to keep our entire deposit AND charge us $ 600 for repairs and cleaning for things that were there when we moved in such as a cracked bathtub or small pet stains. Do not move here, plus living on Delridge is pretty sketch.

This place is a nightmare. I lived here for a year and quickly moved out once my lease ended. The apartments are old, outdated, and dark. Appliances are straight from the 90s. Management is unprofessional and unintelligent. In the time I lived there, the entire management staff changed at least once and they LOST most of my move-​in documents. Every time I asked questions about my lease or policies, I always got the same answer — they just started working there and they’ll have to get back to me. But they never would unless I followed up multiple times.
Once I did finally move out it took over 6 weeks to get my deposit check (my lease clearly states it would take no longer than 2 weeks). They had to ask multiple times for my forwarding address even though I wrote it clearly on THEIR OWN move-​out documents! I had to contact the corporate office in order to circumvent the incompetence of the staff at West Ridge to finally get my deposit back.
Be forewarned: If you decide to live here, make sure you thoroughly read and keep copies of all your move-​in documents and cover all your bases before you sign anything. The employees change so often that no one knows what’s going on and communication gets completely lost month to month.
I would absolutely NOT recommend living here. It has been nothing but a headache anytime I had to talk to the landlords or staff. The apartments are noisy with families of unruly children. Maintenance guys are creepy. The deposits are outrageous — $ 1,000 pet deposit, seriously?! The garbage areas in the parking lot are filthy and trash often blows into the parking lots.

The staff, specifically the manager Jennifer, is/​are terrible. Quite possibly the worst run establishment for customer service Ive recieved in years. I would not recommend Westridge Park to anyone.