Southpoint Self Storage

Don’t do business with this company. They are liars and cheats! Three months after getting a storage unit here they raised my rent by $ 10 a month. I was assured that I would not have an increase for a year and that they never raise the rent more than $ 3 a month. NOW again I received another $ 10 increase in the mail after only being there a year. Also, they have unreasonable restrictions for access on holidays and after hours. I am preparing to move my things out and getting another unit closer to my home from a more reputable company.

Rented for only 2 weeks, waiting now 3 weeks for refund, bad service, with high upfront move in costs and crazy rules…

I just received a rate increase letter. I have only been there 3 months, and already a rate increase?
On the good side:
The gate hours work in my favor; early open, late close.
The ladies in the office are pleasant.

My husband and I left our stuff there for over a year. Seemed very well run and clean. Got a divorce in the meantime. My ex removed his things from storage and turned over the payments to me. There was some ridiculous charge for an alarm that was set off that I contested but was unsuccessful. I went there today to put the unit under my name but they wouldnt let me, I had co-​signed it last year but the woman insisted I hadnt and wouldnt even give me a copy of the contract. I went to the unit to get some things out and discovered an entire mouse family had died in one of my linen boxes. They had chewed their way in and seemed like they had lived there for some time since the linens were ruined from chewing, feces and urine. The entire floor of the unit was coverd in droppings. When I asked the woman about mouse damage she denied all liability and said it was my responsibility to keep out rodents. By this time she was very very rude. I know for a fact that if I were to take them to court over the linens (there were hundreds of dollars worth ruined, not just towels and such) that I would be compensated. I am debating whether it would be worth my time. Moving my stuff next month for sure.

Very smooth process. The women helping us were friendly, knowledgeable, and professional. I wasn’t expecting to enjoy renting storage!

Clean. Secure.
Well run by intelligent people.
Rates are fair.
You can use their 14 foot box van one time to move in — Free!
Recommended!