My husband and I are moving abroad and needed to get a painting off of our huge canvas for easy transportation. We tried taking it off at home but the staples were on way too tight. We weren’t sure anyone would even do this but decided to take a chance and visited the Millcreek Art Gallery since we were at the mall anyway for a movie. I think the gentleman we saw was the owner. We didn’t actually have the painting with us(it was in the car) so we explained what we were looking to do and he said we should bring it so that he could take a look. So we went to the car and came right back. He said he is able to do it and that is when we saw something amazing. He went right to work and took out all the staples. That was no easy feat but he did everything nicely. He asked if we wanted a tube and we were happy he offered! Then he proceeded to wrap up the painting as well as the two other prints we decided to get while we were waiting. He was a perfectionist! He handled our painting and prints with such care right down to the last details like putting bubble wrap so that the they were secured inside the tube. After doing everything for us, he decided to not charge us for all the work that he had done and only charged us for the prints which we thought was extremely generous and we appreciated it very much. It was so refreshing to see someone take so much pride in their work. It really was humbling. He told us that while they moved in the last 3 years, the business was around for 35 years and there is no question in my mind as to how they were around for so long. Thank you for helping us with our canvas and also for being so generous. We really appreciated it and meeting you was really something we will never forget.