Raymor and Flanigan

I can’t speak for the other sales reps, but we unfortunately had the displeasure of working with an Extremely pushy sales lady. We went in and told her that we had to pick a replacement bed for our current mattress that is under warranty.
She showed us the most expensive beds and wanted us to just buy the mattress in the store and she said the manufacturer would adjust the difference. We said we wanted to call our manufacture/​warranty company to make sure that is possible and we will be reimbursed under the active warranty first. The sales woman then began to disagree with us saying that she just helped a client with the same scenario a few days back and that the client just bought the bed in the store.
We stood our ground and told her we will contact our mattress company before buying anything in the store (& thank God we did!). We were so glad we didn’t purchase the replacement mattress in the store right away because the email from the manufacturer said that in order to obtain the matteress using the warranty, the mattress must be purchased thru the manufacturer and not purchased at the store! If we had listened to that pushy sales lady, we would not have been reimbursed for our mattress!
We ended up looking around by ourselves at some of the other eligible beds and found a significantly cheaper mattress that was significantly more comfortable than some of the other expensive ones she tried to get us to buy!
MORAL OF THE STORY: read your warranty claim very carefully & beware of sales people that just want to make a commission off of you!
The only reason I gave it 2 stars is because they have a decent selection of beds.

I purchased several items from Raymor and Flanigan. One of the mattress /​box spring sets was defective. They refuse to honor the warranty and gave me terrible run around. That will be my last purchase from them.

I found this place to be okay. It’s a big store but the selection can be lacking. Also anything labeled clearance on their website will not be located at this store. You have to go to one of their clearance centers. Kind of a pain.
Although they did not have what I wanted the person who helped me, Sheema, was helpful.

Ugh! I hate dropping 1-​stars but yeah I was not happy when I came here a few months ago!
After doing some extensive Pinterest «research, I decided to check out the comfort of a sectional I really wanted. I went on the manufacturer’s website and found that Raymore sold Rowe furniture. I popped over during lunch and of course I knew exactly what I wanted to see. When the rep asked me what I was looking for, I said a Rowe sectional. She showed me one couch and said that’s all they have. That was pretty much the extend of the help I was offered.

Just recently opened. Was in the mood for furniture shopping so decided to stop by. Old school style, kind of similar to Huffman Koos.
They sell beds too.
Was there in a flash, in and out. Felt uncomfortable with salespeople eyeing on us all the time.