TJ Maxx

This is THE go to place for high end clothing at a discounted price!
Went today in search of a winter jacket that I saw at a high end retailer in the mall. Saw a great Marmot 700 fill down jacket but didn’t want to spend about $ 200 for it. I therefore browsed the online TJ Maxx store and saw the same jacket at a greatly discounted price that fit my budget. Proceeded to visit the local TJ Maxx where I found the same jacket and picked it up!!!
There was one small issue with the jacket where a thread was sticking out and I was hesitant to buy it. As this was the last jacket in the store and I really wanted it, I decided to go to the customer service desk where I had the pleasure to be assist by Earnice. She not only fixed the problem, but also gave me an additional discount. She also told me if there were any further issues, I can always return it without a problem.
There are a few things here I would like to point out regarding my experience which made it an enjoyable one. One could say that all retail stores should follow this particular model to make the customer experience delightful and wanting to come back for their next purchases.
1. The store had clear signs to guide me in the right location.
2. Plenty of staff around to assist and help.
3. Coat racks were not only organized by sections, but by sizes so it was easy for me to browse the «Large» selections. I didn’t have any major issues with wrong sizes put all over the place.
4. Earnice, the sales manager that assisted me, was receiving, attentive and very pleasant to speak to. She not only fixed the problem, but provided an amazing customer experience which I will always remember. For that alone, Thank You Earnice!
Definitely will be coming back for additional purchases for great discounted prices that fit my budget.

I am a Maxxinista, not by choice, but by association…
After spending many many many hours in these places (including Marshalls and Home Goods), I can say, it is a pretty amazing place. The selection is really the driver, it creates this need, this desire, this urge, to «hunt» for that hidden gem, that treasure trove of low priced amazing styles or name brands or high quality items at basement prices. Pretty amazing marketing.
This store in particular has a great selection and churn rate, meaning new items come in regularly and they don’t keep crap on the shelves for months on end. It is clean, well organized, easy to navigate, and the line moves fast.
I am on board with this company, they have it figured out.

Note that Marshalls, Homegoods and TJ Maxx are all owned by the same company. It doesn’t mean that you can buy something at Homegoods and return it to TJ Maxx but it does mean that you can buy a gift card at Marshalls and use it at either of the other two. In addition, their product mix tends to be very similar so if there’s a blouse you like at Marshalls, you very likely may see it at TJ Maxx.
The great thing about this place is that it’s less frequented than its across-​the-​street Marshalls/​Homegoods and so it’s less picked over and the lines tend to be more reasonable (note I didn’t say that they were reasonable, simply «more» so). Having said that, it does not have the «Homegoods» part and so if you’re looking for home furnishings, this isn’t the place for you.
When I was looking for suit separates, I ended up buying a jacket across the road and coming here to find matching pants in my size.

Great TJ Maxx. Nice size and very very organized. Sales people are always around and super helpful. Checkout can be a drag at times but it’s not too horrible.
Marmot, Gerry, Terramar, and Columbia are just some of the brands they have there for amazing prices. Great for backpacking and hiking. Wish I know years ago, would have saved a ton of money.
Only problem– it seems the men’s dept gets smaller and smaller every time I go.
Have Fun

This is a REAL store, with racks, organization and sales help. As soon as you walk in you see the department store feel and you can shop like a normal person not picking things up off the floor. There are area’s like children’s, woman’s, men’s, and my weakness… HAND BAGS !!!
At last a real TJ MAXX and I’m wearing my poncho feeling like I should be dancing on a table because it was a real shopping experience.
Goodbye TJ I will return.