Cost Cutters

I always enjoy my visits to your store. Melina Montgomery, is an excellent stylist. She always knows just what I want and is happy to provide it. Your Stylists are always very friendly and make you feel comfortable, from the time you walk in the door, until you are leaving! Very Pleased with the service…

Came in here once to get my haircut and relayered. The person at the front desk was very friendly but then it came time to get my hair done. I told them to take two inches off and to layer. The person cutting my hair seemed in a rush to just get my hair done and to get me out so they can just get to the next customer. I left my hair appointment with choppy inconsistent locks that looked just AWFUL! I am Asian with very thick hair. They just do not know how to work with Asian hair here and they aren’t concerned about quality of the haircut. I will not be coming back and I don’t recommend coming to this place at all. All they do is rush and give people bad haircuts.

I got my hair done for the first time at cost cutters with the manager of Cost Cutters, Autumn, and it went well. I went again for a touch up and realized that she had missed my roots, was probably in a hurry so I called her and said I could go in that Sunday. I went in and instead of a root touch up she bleached my blonde hair for 30 MINUTES and it kept falling off after she tried to brush it!!! I COULD NOT BELIEVE SHE DID THAT TO ME! It was supposed to be a root touch up on my blonde highlights ONLY! I NEVER ASKED TO BLEACH ME FOR 30 MINUTES OR TO BE BLONDE!!! and she bleached it all!!! I was mortified and completely ashamed to be seen like that! I didn’t even want to go to work the next day! The next day in the morning I went back to J. Gregory and they fixed what she had done to me, thank god! It’s been two months and I NEVER got a call or anything to see how I was doing or for anything. I will never go back there again. HORRIBLE CUSTOMER SERVICE AND it shows me what kind of person she is. All she could say, as my hair was falling off was «I think your hair hates me.» Do not take the risk and go here… You get what you pay for.

This was my first time utilizing a Cost Cutters establishment and I was beyond ecstatic with my hair. I made an appointment with Autum, I told her I wanted an asymmetrical bob with bright red highlights. Needless to say I was quite impressed, I have dark hair and the red she used was quite vibrant. I am referring all of my friends to her. She definitely has a customer for life!

Ask for Autumn. She is a hidden gem. I am super picky about my hair and usually get $ 50+ haircuts. I desperately needed a trim and found Autumn. A $ 14 haircut never looked so good.