Sedona Off-Road Center

This place is expensive, don’t be fooled. You’ll have to pay $ 20 for gas, $ 15.85 for tax, $ 18 for vehicle insurance, and $ 25 for tire insurance. The vehicle insurance only covers what your personal insurance won’t cover. We rented a 2 seater and a 4 seat Rzr. The power steering didn’t work on either of them. The seat wouldn’t move forward on either of them and the vehicles were maxed out at 40 mph. The guy working at the counter was rude, but the other employees were courtesy. There is also an additional fee of $ 150 if you bring back the vehicle dirty. Which is crap considering only reason you rent a rzr is to get it dirty. Do the rude employee draws a map of the nearest car wash for you to wash the rzr before you return it. I recommend shopping around if you want to rent, will be cheaper and have better service.

Rude and unhelpful. Their products might be awesome, but their staff is miserable and extremely rude. I was looking for a place with space to pull my RV off the road for a moment to ask for directions. Not seeing anyone, my friend walked to the liquor store next door while I stayed in the car. An employee came out and told me I couldn’t park in his lot. I slowly pulled around the back where he continued to yell at me about getting off his lot, then follow me to the front where he told me to «get the hell out of here». I don’t know what kind of business they are running here, but if this is any indication of the kind of people that work here, I wouldn’t want anything to do with them. Take your business elsewhere.

Sedona Off Road Center was descent given the fact that it was a Groupon deal. We rented a 4 person Razor for half the day.
Booking was easy although I was deterred from booking on a Sunday. I realized why when we checked in. We were asked to be 30 minutes early which made it a 630 check in. For a rental from 700‑1100. They were not even open yet. One guy final arrived and seemed uptight to even be there.
It did take about another 20 – 30 minutes to take care of paperwork. Be aware they do charge extra for insurance and that does not cover a flat tire. On top of the daily insurance for 18.00 you must also pay an additional 25.00 to cover any flat tires.
We were provided with a cooler and some ice for the trip. Also provided was a hand written map of the trails to explore. We had plenty of time to see all three trails and even get out and site see at each area.
The Razor was really not serviced well and pretty beat up but we still enjoyed our morning.
There were a lot of companies in town that rented ATV’s.
Next time I will de finally do a little research first. Customer service is really important to me.

I rented the Polaris RZR 2-​seater last Monday, and had a great experience from booking to completion of the trip.
The maps provided by Larry and Chris were great, highlighting 3 different off-​road trails. The directions were simple to follow and our rental was perfect for exploring the trails — definitely got to see things we wouldn’t have been able to see with a car.
Shawn was very friendly and helpful in booking the trip, and made the rental experience smooth and seamless.
I would rent from Sedona Off-​Road Center again and recommend this adventure for anyone that wants to do a self-​guided tour of the Sedona trails.

Poor customer service. Annoyed by us just being there. I will not spend money with folks who just could care less. I walked out after filling out paper work. Went else where and did great. Paper work was a snap no extra charges like flat insurance… this place told me. if you don’t have it you pay 250??? The guy convinced me flats where common… really and you have to throw out any flat tire…” We don’t fix them… really? Stay away.

We called Sedona Off-​Road Center after another TomCar rental company (Arizona Safari Jeep Rental) called us three hours prior to our reservation and told us all of their tomcars were broken and they couldn’t honor our reservation. To be honest, we had an awful experience with Arizona Safari, but that is another review for a different time.
We called Sedona Off-​Road Center hoping to rent a tomcar for that afternoon. They totally came through for us. They had a car available, ice cold water in a cooler, maps of trails we could take. They were the nicest people and gave us a great deal. Please don’t waste your time with other tomcar rental companies.
Sedona Off-​Road Center is the best of the best. You will absolutely get your money’s worth with them and have an amazing time.

We rented two, two-​seater Tom Cars to go off roading through Sedona for a half day. When we first got there we were told that they didn’t have two mechanically sounds two-​seaters, so instead we got one 4-​seater and one 2-​seater Tom Car.
After getting the basics of how to drive and a map we went off to the trails. Fortunately, my brother had brought his GPS system, which is the only reason we found our way to each trail — as the hand drawn map that was provided was absolutely no help at all.
The vehicles were a lot of fun and the views were breathtaking — unfortunately, our brakes on both vehicles weren’t the best so we really had to be careful. Also, the lights on the front of the 2-​seater didn’t work, and we fortunately made it back to town before it became dark.
All-​in-​all off roading in Sedona on your own is a way better option than going with one of the other tours, where they drive you around — but I might look into another place for off roading as the vehicle maintenance didn’t seem the best.

We rented a «Tom Car» to try putting around on off-​road trails.
The vehicle was okay, though a lot more «gutless» than I expected — about 25 miles an hour uphill.
A 2-​hour rental was $ 150, which seemed pretty expensive. We were able to go on one short trail, and a longer dirt road. My wife enjoyed it.
The guy that helped us wore a second amendment t-​shirt, and had a pistol strapped to his belt. This seemed really strange for a tourist town, and frankly creeped several of us out. He was fairly friendly otherwise.

Recently I was on vacation in Sedona and thought it would be fun to rent a quad or «buggy» to experience some of the hard to get to places. We found a pamphlet for this business during our scouting around in Jerome, AZ. We walked into the establishment around 9 to 930. We were excited because it seemed that there should be availability due to the large number of quads and buggy (s) on their lot. I inquired if they had any availability and a gentleman sitting at a desk quickly responded no, they were all taken up for the day. I inquired again, mainly because it just seemed to be really odd to have such a surplus but no availability. The gentleman refered to a lady and asked her to look into this. She walked over to a book opened it to that day and as I looked at blank squares by times, I was told that they were completely filled up. You know most of life is how you present things. So the one is absolutely due to the terrible service that we received regarding our inquiry.