Tire Pro Automotive

If you are in a pinch with your vehicle and need reliable service from people you can count on, then go to this shop.
After receiving poor service and disrespectful conduct at Big O Tires twice in the same morning, we opted to go to Tire Pro located across the street.
Our tire pressure warning light had remained on. We did not know what to do. We needed someone to look at our car on account of concern for our safety on our return trip to Los Angeles the next day, so we went to Tire Pro.
We explained the situation to the workers at Tire Pro. They attended to us right away. They spent over 30 minutes with us. They examined the front tires carefully. They showed us the bulge in the plug that was used to fix the flat earlier that day. Apparently the workmanship we paid for at Big O Tires was substandard (see review). Further, they explained that the reason that the sensor remained on was on account of the EXTREME uneven tire pressure. Tire Pro provided excellent service at NO CHARGE. We repeatedly offered to pay for the service. We finally tipped the employee $ 20.
The employees at the shop were respectful, knowledgeable, and trustworthy. If you are in a pinch, go to this place. You can trust the work.
Do yourself a favor and avoid the hassle across the street at Big O Tires.

If you are a visitor to the area, be careful. Their prices are high and their recommendations of what must be repaired endless.

Great service from Tire Pro! I went to both Big O and to Tire Pro Automotive, and found that Jim was friendly and welcoming. The other operation made me feel less like a valued customer. While they had a nice selection of tires, it just looked to me like I’d be in for a real «sales job.» At Tire Pro, I was told exactly what the deal was, and certain options were told to be «a waste of money.» I felt comfortable that I wasn’t being ripped off. He even showed me the wholesale price of the tire, and that’s fine with me. Everyone needs to make a profit and I’m especially happy when they are as professional as these guys were. The price was fair and the car is now in great shape.

Absolutely wonderful service. Needed a tire that no one in 100 miles carried, they ordered me one from Phoenix and had it installed same day. Very friendly and understanding to their customers. Tire Pro Sedona is an extremely well established business and I will continue to return.

Great service. Very friendly and helpful. Highly recommend over Big-​O, which is right down the street. Home town feel.

I spoke to Dakota and he was more than helpful with our rental car that was damaged by slide rock in Sedona. He was more than fair with the price to check the vehicle and gave us a ride back to our hotel so that we did not have to worry about walking I would recommend this place to everyone it’s a family business that is more than fair extremely courteous as well as generous with offerings!!! Thank you Dakota for everything.

I am giving these guys 5 stars for their honesty and service beyond what they needed to do. My tire had a slow leak and I discovered a screw in the tire the night before driving back to California. I checked Unilocal and decided on the nearby Big-​O tires because they opened early. When I called the number the message was different from their webpage open time which was even better because they’d be open at 7:00am. I arrived before 7:00 and the guy at the desk said no one would take a look at my car until after 8:00, and even then there would be people ahead of me. He said I had to leave the car or I’d lose my place in line. The place stunk like rubber tires, and I was getting an immediate headache. It was hot outside and there was no place to wait. I called my friends who were all anxious to get on the road to tell them the bad news.
I decided to walk down to Tire Pro. It was freaking hot, but they had a nice bench in the shade and so I sat until they were scheduled to open at 8:00. A nice man arrived, I told him why I was sitting in front of his shop, he said to bring my car down and they would look at it. I walked back up to Big Zero and got my car which was no where close to being seen. Btw, the staff at B-​0 seemed really annoyed with each other and they were pretty rude to me when I initially showed up in the morning.
Back at Tire Pro, they immediately took my car in, declared that the screw was too close to the tread and that I’d need a new one which I suspected. Of course with 4 wheel drive, 4 new tires are recommended. The mechanic went back out to check out my tread and declared them almost like new (which they are) and said one new tire would suffice. They looked up what I needed, and they didn’t have it. Stupid Lexus! They then called all over the place trying to find someone in AZ who had what I needed! This took awhile so I chatted with the local, regular customer, who gave me some tips for the drive home.
Discount Tires in Cottonwood had what I needed so Bruce filled my tire back up, and I was on the road by 8:15. No action in the line up back at the other place as I drove by. The tire pressure stayed fine all the way there. They did not charge me for the considerable amount of time it took to check out my old tire and find me one in the state of AZ. They did not try to sell me 4 new tires. Really friendly guys who took their time with me and were very honest. Much appreciated!

Several weeks ago I chose this local business to put in a new battery for my car based on these Unilocal reviews. The first experience here was great, but the second visit to them was my last and since I’m local myself I will make sure everyone knows about my experience at this business.
The service engine light went off in my car last week. I called Tire Pro Automotive inquiring about cost to diagnosis the problem. I agreed and made an appt. to bring my car in at 10AM Monday. I was there 10 minutes early. My car sat there for 25 minutes before someone took it to a service bay. That’s fine… I was told it would take an hour of labor to diagnose the problem so I figured they were going to use that hour completely. What I didn’t anticipate was a two hour and fifteen minute wait for a solution that required a gas cap!
During my over 2 hour ordeal I watched as a woman came in and had a tire changed within a half hour. I listened when someone called asking how much would they charge to find out if her battery was holding a charge. The woman came in, two mechanics went out to her car and all were back inside within 10 minutes. She was not charged a dime. Another guy came in to have his brakes looked at and he also had no appt. that I was aware of. No one had an appt. except me.
Just before my first hour was almost up a mechanic came into the front office to talk with the owner/​manager Jim. I heard the guy say gas cap and I was pretty sure he was talking about my car. I thought to myself…“whew…I can get the cap and go if thats the problem. I then waited another 20 minutes for Jim to call the auto parts store to get that gas cap which arrived within 10 minutes. It was then another fifteen minutes to discover they received the wrong gas cap which by they way they misplaced and couldn’t find immediately. Another gas cap was ordered and I was eventually on my way.
I’m not arguing cost here, but the abuse of my time and patience. If they knew the issue was a gas cap and I had an appt. why was I kept there for over two hours while others with no appt. where seen and gone long before me?
I was also to discover that another local business would have pulled that code from my cars’ computer for free while Tire Pro charged me 100 dollars. Again, the cost was agreed on my part so this isn’t the issue. I really felt like I was ignored. I even asked the women working there why it was taking so long when I had an appt. She never said a word to me. I was never thanked for my time and patience for an over 2 hour wait for a problem that was resolved with a 20 dollar gas cap.

I can not say enough about this place! My car «limped» in at 3:30 on a Friday afternoon. Within 5 minutes Jim was on test drive to diagnose the problem. Came back with two possible issues and that they would need about 30 minutes to determine which problem it was.
Headed to Famous Pizza a block away where they have lots of really good micro brews on tap. Got a call back in 20 mins saying the car (Nissan Pathfinder) need a left front wheel bearing. I would take about 90 mins and cost $ 500. They were right on the mark and now the car runs great.
Jim and Jared couldn’t have been nicer or more professional and they really came through as I was in a time pinch.
I was just visiting Sedona and will likely never return with car repair needs, but if I lived here, they would have my loyalty!
Thanks Jim and Jared

I would give this place 4 and a half stars if it would let me do half stars. The minus one half star would ONLY be because they are busy and couldn’t get me in the same day. Not really a problem and it inspired confidence which is why I gave them all 5 instead of 4.
Great people. Jared handled most of my issues and I had an awesome conversation with Jim and Jared while waiting the diagnostic results to come back. I was really worried about being taken for money because this is a touristy town. Everything went great once I got in and they even took me back to my hotel and picked me up after they finished with the vehicle.
I highly recommend this place for all of your needs. Honest, friendly, and professional; they epitomize great service.

This is one of the few 5 Stars I have ever given. If you need tires, oil change, alignment or what ever else they do… go here. I originally went to Big O after speaking to them on the phone and they were only interested in selling me 6 expensive tires for my RV. When they found out my tires I they went from having the tires in stock to one month to get them to 3 months to get them. Tire Pro was not only understanding but had the paperwork kid one and tires on their way within 30 minutes from California at no cost to me. Now I shall never consider anyone but tire pro in Sedona.

While vacationing in Sedona we got a screw in the rear left tire. We brought our car to Tire Pro Automotive without an appointment, and although they took a bit longer than promised, the tire was fixed for under $ 20. We drove back home with peace of mind! Thank you very, very much, Tire Pro Automotive!

Beautiful sunset approaching Sedona from Flagstaff, day 5 of a 6-​day desert road trip, pulled quickly into a turnout to take a picture, and landed in a sharp-​edged crater. After a long frustrating conversation with AAA they came to swap out the tire on the dark windy road. After a long frustrating conversation with my iPhone about where my hotel actually was, called the hotel. After a long frustrating conversation with hotel, found hotel. Too late for food. After a long frustrating conversation with car rental place was told nothing special was needed, just take care of it. Looked up Tire Pro and one other place online, Tire Pro had good reviews, wrote down phone number. Went to bed irritated. Got up, took car to gas station, tire completely not fixable. Called Tire Pro, and after a quick, wonderful conversation they confirmed they had the tire I needed and I could come in any time and it wouldn’t take more than 45 minutes. WHEW! These guys made my day before I even got there. I felt like they were actually concerned about helping me out of this mess. Arrived, everything went like clockwork, and I was all set and out on the road again in under an hour. If I were local I’d go back there for regular issues, not just emergencies! Good chemistry between the guys there and good customer service all around. Thanks!!!

I got a nail in my tire on our rental while vacationing in Sedona around 4:30pm. I called tire pro and they said to come over even though they closed at 5pm. Upon arriving, they took a look at the nail, removed it and said I was all set to go. I asked how much I owed them, and they said nothing because the nail didn’t actually puncture the tire!
Not many places with service like this are left. Highly recommend this place!

My tire light came on and I stopped here to see if they could take a look. They filled it and I was on my way. A couple days later the same tire when flat. I took my car back to them and there was a nail in my tire. They fixed it and rotated my tires. Bery clean and friendly place. I highly recommend Tire Pro to anyone in Sedona or visiting.

We got a flat tire while vacationing in Sedona. Unilocal to the rescue — told me where to go and what place to AVOID. The folks at Tire Pro and they took really good care of us. Highly recommend this place.

I think this place is actually called Tire Pro Automotive now; check out
. This auto shop seems like a very mom-​and-​pop place, with friendly service and great prices. They really do all they can to accommodate you, and helped us help patch up our leaky tire. All I’m going to say is that Andy is awesome! Thanks very much. Would gladly come back again if we had any car problems in Sedona.