DeWayne’s

Rude crass staff at the Pandora area. I also do not like to be followed with a book when I am looking at cheap crappy jewelry acting like I would attempt to steal this junk. I have a rock on my finger that is work half a year’s salary of one of this rude women. I will go elsewhere for my everyday wear junk jewelry.

I was coming to the outlets and remembered how I always wanted to go to Dwayne’s many times before and never went. I have to say that although it’s a bit hard to get to from the highway but once you get there, it is absolutely amazing. It is a gift shop, boutique, and greenhouse all-​in-​one. It is truly the epitome of the Southern gift shop. You can find everything in here from Tervis cups and placards for your fireplace to rainbow sandals and beach gear to holiday décor. They have tons of brands like Pandora, John Medeiros, Costa, Vera Bradley, Spartina, Brighton, Alex and Ani, Simply Southern and every piece of southern kitsch you can dream up. Best of all they have a rewards program that rewards you when you buy and gift wrap for just $ 1. Needless to say this is one of my new favorite places and I will be frequenting it often. So excited I finally made it!

I used to love shopping here until a problem with customer service on a Vera Bradley bag now has me thinking not so much. Even though this is a Gold store (buyer beware), I would still suggest buying direct from a Vera store or online. I had a problem with a bag I had just over 3 months and had been told when I purchased if I had any problems to come back. Well I did and was told they could trade it bag for bag but oh darn we don’t have one in stock so we can’t help you but you could try calling Vera Bradley direct. Nice way to pass the buck. No offer to order one in or go out of their way at all. They wouldn’t even let me trade for another bag at the same price point or pay the difference on a more expensive bag. It wouldn’t have been so bad but I have the accessories now to match that pattern. Thankfully, I did call Vera Bradley and the customer service there was A+++ top notch so if I buy a Vera Bradley again, I will go to one of their stores or online. With the lack of care and customer service I received yesterday, I will not go back to Dewaynes for any reason. This is so sad but businesses must learn that their customers will not tolerate a lack of customer service and we will use appropriate online resources to warn others to shop at their own risk and read and consider all online reviews before giving a business their money.

A little confusing on what this place is from the road but it was SO WORTH IT to stop in to check it out! It looks like a garden and nursery that has flair but when you walk in the front doors… it is so much more! Yes, it is a nursery/​garden store around the outside but the inside has little sections of specialty boutique type items. There is a section of college gifts complete with unique items for State, Carolina and Duke. They have a separate room with Pandora jewelry, an area with a full display of Vera Bradley, hand painted pottery, a room of monogrammed items and even a Duck Dynasty area. The prices were fair and the people that worked in the shop were very friendly and personable.
If you are in the Smithfield area near the outlets this is a MUST!!!