The UPS Store

I have been utilizing this store to pack and ship packages since they opened years ago. This past year the manager Bob left and they promoted a clerk to take his place as manager… This woman named Robinn, is very rude and mouthy. (she is the same person by description as the other reviewer referred to. Black hair, long nails and a yeller.). I held my tongue for many many months about her rudeness but can no longer do so… I walked into the store last week and it was busy. While she was waiting on another customer, she began yelling at me about a package I had shipped earlier that week. I couldn’t believe how rude was… I spend tens of thousands of dollars with UPS each year shipping products to my customers. I have contacted them and they are not happy. The ups store customer care is working on the situation. I hope the franchise owner gets the message and relieves this obviously unqualified and obnoxious employee from their payroll.
I will now use another UPS store to do all my packing and shipping.

Walked in to the business wanting to ship 2 packages. 1 was a pre-​paid and the other needed to be weighed and labeled. The woman working there had long black hair and long nails. She was arguing with a man that was trying to the copy machine. She would walk over to the counter to help me, yell at the man, then tell me I would have to wait and walk over and help the guy at the copier. This went on for 3 to 4 times. I said, just help him, he was here before me. Plus I was tired of her yelling right in to my face but at him. I had a bad feeling about this place. I should have just left and went to another store. Then she helps me and she has the same crappy attitude she did with the guy at the copier. I knew I should have just walked out when I had the chance. Over all, was only there for a few minutes, but they were a painfully long and weird few minutes. Next time I need packages mailed, or copies made, or anything else I would normally go to that store for, I will drive a couple more miles and take my chance at another store. It will be worth and it can’t be any worse. This woman obviously didn’t want to be there and had no trouble letting all in the store know. Never said «Hi», «Good morning», «thank you»… nothing. Won’t go back.

I needed to print a document sended to me via email. I needed to scan and send a document via e-​mail. The document was very big, send to my iPhone. Store employee was very helpful. He helped print the document. He scanned the document, sent an e-​mail. He made​sure that everything was fine. Large document he was divided into parts, to make sure, isn’t to big for email. He was very patient and helpful. Better service can not be expected.