Soluna Salon & Day Spa

WOW!!! This is my third visit to Salona and I have found my salon home! I moved to Seneca from Charleston about a year ago. I miss my salon in Charleston, until I met Marisol! She is amazing with color and cut! I showed her a picture of the hair style I wanted and she NAILED IT! Then, Wednesday (11÷26÷14), not only did she squeeze me in early, but my two toned highlights are amazing! Thank you, Marisol! I love them!!!

WARNING!!!
Soluna has a nice look. SOME of the people are friendly. But service is CRAP. I went in with my mom. We got pedicures and manicures to begin with. We got a base color and some glitter. It is very dim in soluna, so you can’t see the crappy job they do, until you get out in the light and really start looking.
I decided to also get my eyebrows done and my bangs cut into a full front «swoop» bang.
First I thought the eyebrow job was nice. But it is some poorly lit in there that I didnt realize she didn’t get all of the hair waxed.
I got my bangs cut, and Taylor did AWFUL. I wanted to scream, but didn’t because I didn’t want to hurt her feelings. (She has also messed up my mom’s hair)
So after we finished all of that, my mom paid $ 120 cash, which would have covered the manis, pedis, and my bang cut. But no, they wanted to charge me $ 5 extra for GLITTER on my nails, and call it nail design. I wasn’t paying that so the secretary took that off. She saw that I was frustrated with the stay, let me pay $ 30 for both of our eyebrows and leave.
Oh no, it doesn’t stop there!
I got almost all the way home and she called saying she had charged my card $ 150. Money that I didn’t have! But assured me that she refunded it and the money would go back on that night. I also had to go back to salon so another stylist could attempt to fix my screwed up hair (she did the best she could).
So, here I am, out of money because of Solunas mistake, not happy with my nails because there are gaps between the nail beds and cuticles where they weren’t painted properly, not happy with my eyebrows because part of my eyebrows still need to be waxed, and not happy with my hair because it’s not what I wanted!
This is my worst nightmare!
Monday the money still wasn’t back on my card. Again, this is money I NEED. So I call soluna back. Shelly insisted it should go on that night, if not, call back wednesday. Guess what? It didn’t go back on by Wednesday! Wow!
So I called back, and I just told them I wanted a full refund. I shouldn’t have to pay for such POOR quality and bad service!
The owner told me I had good quality work (HAHAHA) and he wasn’t giving my money back. He did end up giving me $ 30 cash. Which I am not happy with. We came to the agreement that if the money wasn’t on my card by Thursday (today) that he would just give me cash. He said «I’ll do what I have to do to fix it». I called today, and was told no! Instead they wanted to argue that I liked the work, when I didnt! I would not send me worst enemy here. No wonder there are other bad reviews. Good luck Soluna, I’m sticking with Tuscany, they actually know quality!!!

Called three times. They hung up on me twice. I made the appointment and saw that they were very expensive for just a cut. Will not be going here. Didn’t have a great first impression.

5÷17÷14: Although it doesn’t change my review, I was contacted by Soluna after they saw this review. They offered me a free visit and a free mani/​pedi in an effort to entice me to «give them a second chance.» Unfortunately, I’ve already left the area for the time being.

I go to Soluna for a massage and facial. I have had a pedicure (once) and was not that impressed with the experience. Let’s just say I have had better. However, Robin is wonderful for a massage & Cynthia does an amazing job on facials. I try to go every 6 months to give myself a little pampering. Very relaxing and professional.

Try the gel nails and the spa pedicure at Soluna. Katie Nall gave me the star treatment and the mani-​pedi lasted for weeks. The quality of the nail service is so much higher than in other nail salons; my nails look so much prettier. It is worth every penny. Your hands and feet will thank you :)

Soluna rocks and Courtney is an awesome stylish! She makes my life so much easier as well as makes me smile! We loved the Blow dry Boot camp tonight!!! All the staff are friendly and so accommodating!

Soluna is the best salon in the Clemson area and Sarah is especially amazing. She’s very good at listening — my highlights and cut were done exactly as I asked. I couldn’t ask for a better experience than Sarah and Soluna.

I was on a road trip and needed a haircut. I knew of this salon from years ago visiting my mom, so I thought I’d give it a shot. I got in right away as a walk in because the ladies at the reception desk worked together to find me a stylist who was available. Courtney was awesome and gave me a fab cut that met all my needs. This is a Redken salon with Redken products. I ended up buying more goo for my short hair. It was a very nice experience, and would certainly return if the need arose while I was in the area.