Sleep Train Mattress Centers

I initially gave a five star rating based on the service we received in the store. On delivery day, we are learning that service was not as great as we had thought. We were assured that all bedding that we ordered with the beds was in stock. Two weeks later, on delivery day, we received a call informing us it was not. Now, we are supposed to have new beds delivered, but in order to have bed linen to sleep on those beds, we must go to the mall to find linen for our first night on the beds. It wouldn’t be so bad if the mall were not 50 miles away.
Here is an edit to my review. I have raised my rating of Sleep Train based on service from Marguerite and Deb at the Sequim store and based on the service of the two who delivered the beds. Aside from my five star experience with these four people, I would give Sleep Train a one star rating. We ordered four sets of in stock sheets. One was delivered. We ordered two beds. The wrong base was delivered for one of them. The guys who delivered were apologetic and did a very professional job over all. Deb, at the Sequim store went overboard in getting things right and has promised to get the replacement base out quickly.
The beds and bedding appear to be high quality, but since they are new, my rating has nothing to do with the quality of merchandise, just the service.

If you’re in Sequim see Deb. She’s the one with the super upbeat positive personality who will spend as much time with you as you need. I literally had her walk me all around the store, introduce me to a dozen mattresses and like a SCOUNDREL ordered through Costco. Costco did not deliver in the timely manner they stated they would so cancelled and went with Deb at Sleep Train. They delivered next day, with a follow-​up phone call to make sure I was happy.

We had been mattress shopping for awhile and resisting going into a mattress store, thinking everything would be marked way up. Not at all! We found the mattress we wanted at a good price. Deb then went above and beyond and found a better price elsewhere and matched it for us. We couldn’t be happier with the service we received! As an added bonus, there was a play area for our three kids to play in while we could shop without distraction.

Great deal wrong delivery date but it was the other store ttansfering our beds fault great service otherwise

Had the pleasure of dealing with Debra! Wonderfully helpful, great attitude and great prices. 5 stars

First time in the store and I was fortunate enough to have Debra on duty to guide me through the task of buying a new bed set.
I was pleased enough by the experience that I returned and bought a second bed set with Debra’s patient and helpful knowledge of the multitude of choices this store has.
The store even delivers and sets it all up seven days a week!
The price? They even price check the Internet for the lowest price and match it for you. If I had a third bedroom I’d buy here again. I don’t, so maybe I’ll go see Deb and have coffee!

Not many options for furniture in sequim, but they were my second and last stop. Awesome customer service, I worked with Marguerite and she was amazing, she did everything she could to find me a deal that fit my budget. Fantastic job guys, I would absolutely buy from here again

Fabulous! Searched all over to get the best deal on a mattress, and after putting many miles on the car and wearing myself out, I finally landed at Sleep Country in Sequim which is where I should have started! Marguerite and Deb were phenomenal and definitely knew their stuff!
Best price and best service, hands down!

I came in to find out about replacing my bed and met Marguerite, the store manager. She was incredibly polite, welcoming and very informative. She took the time to help me find exactly I was looking for. After about an hour of discussing and testing beds, I had made my decision. I never once felt pressured to purchase a bed, and was left to try everything and ask questions if I needed. Thank you Marguerite for taking care of me. I will definitely recommend anyone to come and see you for their sleep needs!

Wonderful experience at Sleep Country! Marguerite was so helpful in explaining the differences of all the mattresses, and allowed my fiancé and I enough time to make our selection. When the bed we chose ended up being much higher than our price range, she was quick to check online to see if they had that mattress in their clearance section. Thankfully, someone had returned the same mattress after only ten days and marguerite was able to secure it for us! We saved over $ 1000 on a super nice bed, and didn’t have to go to a budget mattress store. I am thrilled with the service we received and would highly recommend Sleep Country to anyone in town.

After a horrible day of bed frame shopping in Tacoma & Seattle, we weren’t very excited to go mattress shopping. We went to the local Sleep Country Plus and were immediately surprised. It is beautifully clean and set up really well. The salesman, Ryan, approached us without making us feel like prey and started working his mattress-​matching on us. He encouraged us to lay on different mattresses for as long as we wanted, talked mattress science to us to answer our questions without going too far over our heads (coil count, spring alignment, foam, there’s a lot more to mattresses than we thought), and he figured out a way to meet our goals that day! We took home a king mattress /​box springs set that day, on clearance, and he made us feel great about our purchase.
It’s been over a week and we’re in love with our mattress. I am somewhat disappointed that it will last 25 years because the process of purchasing this one was such a delight, I would do it again each year.