I made an appointment before I went since I was going on my lunch break. I got there the same time as another lady who did not have any appointment. She signed in first so when the nurse came out she announced that I was next and that I had an appointment. She quickly verified my information and drew the blood. I wasn’t there for more than 5 minutes. The technician was also very skilled. I go for blood draws regularly so I’ve been stuck by the best and the worst. 5 stars across the board for this location!