This place is horrible! They outright lied to me about Xfinity charging only $ 45. for internet just so they could con me into direct tv
Ally A.
Évaluation du lieu : 1 Brandon, MS
Don’t go to these store. They don’t deserve any star at all! These people will give you charges that you didn’t agree with. If you go to these store, check your bill right away.
Alex B.
Évaluation du lieu : 1 Arnold, MD
This is more a review of Corporate AT&T. When I switched my number back in March, there was a promo of a $ 250 bill credit if you ported your number over from a competitor. So 7 months later and we still don’t see the bill credit. I contacted AT&T via online chat and they said they have no record of the promotion. Mind you, this promotion was blasted all over TV, Internet and Radio ads. They even asked me for proof the promo existed. Does anyone snap a photo of the TV or even the ads in the stores? I was dumb enough to think they’d honor the bill credit for switching. Don’t trust AT&T if you’re looking for a bill credit through a promo and make sure it’s on your contract that you sign. Fraud at it’s worst.
Runae M.
Évaluation du lieu : 1 Odenton, MD
this at&t store sucks! mazdak is the laziest manager and runs his store horribly. i would never cone back here again.
James R.
Évaluation du lieu : 1 MILLERSVILLE, MD
Poorly trained staff, at least as far as the basics. I went to this store one time, as I was right across the street at the time, and it was convenient. I was planning on buying a screen protector. When I went in, there were two employees working with customers. There was no sign in sheet, so I waited patiently — for about 5 or 7 minutes. At that point, neither employee even bothered to acknowledge me, as you would expect, like«we will be with you as soon as possible». I would expect that they should at least acknowledge my presence. Didn’t even both to wait longer, and then went back to the store near Arundel Mills Mall, which has been excellent every time I’ve been there.
Ben L.
Évaluation du lieu : 1 Washington D.C., DC
Also had to deal with Germaine’s incompetence, greedy-ness, and out-right untruthfulness. I get into the store, where my sister calls in to see if they had the iPhone 6. They said they did, when I got there, Germaine greets me and asks, «Oh are you the one that called?» I said ‚“Yes.” He replies, «Ok we have the iphone 6 here ready.» I get to his cronie, and once they found out that my sister had already signed an AT&T Next contract, and that they weren’t going to get the commision, WITHIN10MINUTES, they had ran out of the iPhone. He was going to make us drive all the way to Germantown to pick up another iPhone. We ended up going to the Apple Store in Bethesda. They took care of us there.
Briget T.
Évaluation du lieu : 1 Rittenhouse Square, Philadelphia, PA
Buyer beware. went in to do a simple upgrade. Antonio Russell(agent) tried to change my «grandfathered» account to one that would give him a commission. I declined but he still bypassed certain questions and I apparently added all kinds of mobile insurance adding a substantial commission to his pockets. Corporate remedied my account and deleted the changes, but Germaine(manager) did nothing about it. I was told that most agents do this because they are all commission paid. Unless you catch it in the receipt some don’t show you what you’re signing for. Very shocked. Never thought they could or would take advantage like this. Check your receipt. Antonio made sure I signed it and put everything in a sealed box and into the bag– probably hoping I would forget about it. Do everything in online or via phone for peace of mind.