Sunny’s Alteration & Tailor Shop

Miss Sunny is such a nice lady. Unfortunately, when we needed alterations and she had a lady helping. Ugh. I had a gut feeling to stay away, but my husband needed the pants.
He had multiple pins because she was doing such a bad job. Sunny was just not really paying attention to what she was doing.
Of course when the pants were ready they were a disaster.
We had to go back not once but twice. I’m pretty sure that with Sunny doing this herself we wouldn’t have a problem.
Hopefully she has since fully recovered and tending to her business on her own.
Too bad.

I have been going to this place since I’ve been in Maryland she is very familiar with military uniforms and her turnaround is always within a day or two and a whole lot cheaper than alteration places on base… I highly recommend this place.

First off, this lady is absolutely adorable!
I recently have accumulated a lot of garments that are way to long from a Lilly Pulitzer sample sale. Anyone who doesn’t know Lilly garments or anything about the brand, just understand that they are expensive and people buy garments and fabricated items just to resell them for 120% markup after retail and also to redesign them into «unique» items for a fortune just because people love the brands prints and patterns so much.
With that said… I decided that I shouldn’t hem these myself (I have been sewing for 7 years) since I haven’t had much experience with tons of different fabrications, specifically crochet and lace. So I went to the ultimate database for posting questions: FaceBook. I have about four people tell me to go to Sunny’s Alterations. The next day I brought her 8 items: 2 pants and 6 dresses. She greeted me right when I came in and dropped everything she was doing to give me her 100% attention. After trying everything on and having her pin the clothing I was out in about 25 minutes. Four days later I came back and everything was done perfectly. For 13 garments it cost me $ 80.00. Which I think is great since I have worn everything she fixed at least twice now and it saved me tons of time doing it myself and maybe even saving me from destroying them.
I will be back!

A few months back I would have rated this great. Now I feel much differently.
When I arrived to pick up pants I had dropped off for alteration, Sunny couldn’t find them. Instead of admitting that she had temporarily lost the pants she started claiming that I already picked them up. That was incorrect. She directed me, the customer, to search my house for them. I humored her and did so. Of course a search of my house didn’t turn up the pants because she had never given them back to me. When I called her back to tell her the pants weren’t in my house she yelled at me and went on and on about having a «pink» receipt. She repeatedly said that because she had a pink receipt that meant I had picked up the pants. I assured her that was not the case and implored her to look harder for my pants.
A day or two later she called to tell me that she had in fact found the pants at her office. She did not offer a single word of apology for previously implying I was lying when I said I hadn’t picked them up. It was as if she expected me to congratulate her for finding my pants… the pants that *she* had lost and accused me of lying about. I’ll never do business with this place again.