Rite Aid

Pharmacy staff is of pleasant demeanor and seem knowledgeable but pharmacy has major problems. I use the pharmacy because it is only two miles from my house and takes my insurance plan. The pharmacies problems are at least four fold. First, pharmacy is small thus on hand supply of prescription drugs is poor relative to major competitors. This increases likelihood of drug not being in stock and customer having to wait at least a day for store to get it. I have noticed that for comparable sized stores in my area CVS and Walgreens devote more staff and space to their pharmacies. Second, at times I need a non-​covered med. CVS and Walgreens have beat it consistently on price. Third, pharmacy hours are worse than most of their major competition.
The fourth and most annoying problem is pharmacy is very lackadaisical on filing repeat prescriptions each month. I have one prescription that I need filled each month. First I had to call it in each month. I finally got the pharmacy to agree to fill it each month by requesting that it be filled on the first of the month. At least one third of the time even if I come on the second of the month it is still not filled requiring me and customers behind me to have to wait up to ten additional minutes while it is filled. I do not know whether most of the problem is due to Rite Aid not placing enough resources into the store pharmacy or whether current staff borders on incompetent on this matter but after at least six unfulfilled requests to please have this filled the first of the month automatically I am fed up. Today on May 2^nd 2015, I received an automated call that my prescription was ready for pickup and when I went there it was not.

Friendly staff, great selection, and clean. My only issue is that the staff isn’t very attentive. The prescription fill time is unbeatable, same thing with the prices.

Pharmacy staff is very knowledgeable & helpful; pleasant overall atmosphere; reasonable prices;