High Elevations Trampoline Park

It’s ashame because the concept is great but the execution is poor. We have been about 5 times but probably will not return. Each time I’m more disappointed than the last.
In my opinion this place gets 4 – 5 stars from others because of the novelty. There is no local competition. In reality they typically way over pack the place. It’s too full to be fun for the price tag. The kids have to wait too long to jump but you pay by the hour so waiting is wasting your time to jump. They should cap the amount of bracelets they sell per hour or something so it’s more enjoyable. They don’t even have enough seating for adults because they are way too full. It might even be a fire violation! Don’t go on a weekend to avoid this because you won’t even be able to park. I’ve actually gotten money back because after I go in there were too many parties/​field trips. Typically you can come back in an hour or two when the groups left.
The staff is awful including the manager. She needs to motivate and be a boss and lead by example. They barely watch the kids so it’s very unsafe. Again, if it’s not overcrowded that wouldn’t be as big of a concern. The staff look bored and miserable. None smile or say hello etc. They are probably overwhelmed by the crowd too. I’ve overheard them gossiping about people and judging appearances of customers. So unprofessional!
It’s also dangerously hot in there given the activity level of the customers. If it’s overcrowded the least they could do is maintain a lower temperature.
Food is decent but overpriced if you have more than one kid, especially. It’s nice they offer free ice water. Be advised you must purchase their special socks. I think it’s $ 2 but you can bring them next time.

i am way too old for this.
My boyfriend got a Groupon so we came here on a weeknight. Definitely a good idea if you don’t like crowds or kids. We had a ton of fun but only lasted 45 minutes when our Groupon was for 2 hours. The arena is very clean and spacious. Definitely a good idea for birthday parties.

My kids had a great time. Weekdays are the best time to go. All employees went out of the way to play with my kids. We even got a great pizza from the café for dinner.

Nice place and the girls love it. The place is clean and the staff is friendly. Try to come 2 hours before the closing time. Less crowded. The last hour is very fun. It’s only my youngest daughter and her friends play at foam pit. They have small café too.
My oldest daughter injured her foot and the staff is put the ice pack at her foot and one of the staff play running with my second daughter.
It’s worth to come here.

If you don’t want your kid to get hurt because staff here are miserable and don’t want to do their job, spare yourself the bloody nose and bruised lips. They are not as strict here and let kids and adults do whatever they want.

If I could give zero stars I would. Staff including manager were very unprofesional. I received a certificate from living social as a gift. No where in the fine print did it mention that you had to purchase their special Glow Socks. I ask the manager to show me where on my certificate it states this and she could not. She was getting flustered and could not find it on the website either. I had jump socks from Sky Zone for my kids but she said we can’t use competitors socks. Wow! I told her that this policy is ridiculous and they are just trying to make extra money. I told her this should be listed in yhe fine print on the certificate. She said she was not going to take me bashing her and that if I didn’t like it I could leave. I think High Elevations needs to better train their staff especially th he manager working ⁸⁄₁₂ for customer service. After I got ripped off for the socks the experience got worse. None of the staff were enforcing rules and didn’t even pay attention to the kids in their area. Very unsafe environment for kids. My two year old got jumped on by a teenager because of their lack of enforcing their own rules. Will not be going back. Take your kids to Sky Zone. More professional staff that actually do their jobs.

My husband and I have brought our son here a few times for Toddler Time, as he’s only three and regular hours would be too dangerous for him. I give High Elevations four stars for a couple reasons:
1. The facility is very clean. No worries here about anything being sticky, questionable to touch or grimy. Normal kid germs on surfaces, I’m sure but nothing to really worry too much about.
2. Our son loves all the areas to play in. The pit is tons of fun, the toddler-​centric court is perfect, dodgeball is great and so is basketball and he really enjoys the main jump court. All of them are well-​designed.
You lost a star (it would be 1.5 stars lost if it were an option) because of two reasons:
1. Your staff members monitoring the areas could not possibly be less engaging to anyone. Honestly, prop up a mannequin with a camera and save the cash if you just need a person-​like body there. I get that toddler time is probably more benign and less exciting overall but you could at least look like you’d rather be there than in the hell you’ve apparently been assigned to.
2. Here’s where I show my age: the music. Look, as a musician and music educator myself I initially had no problem with the club remixes you were playing. They were fine and kept the kids moving. However, when Charli XCX’s ‘Talking Bodies’ came on, I specifically listened to see if the F-​word was kept in the chorus and indeed it was. As much as I appreciate your ability to choose recent hits in your establishment, I don’t think toddler time is the place to break out the F-​bombs, do you?
Will we come back? Sure. Just please watch the music, and wake up your staff BEFORE they start working.

I took my 8 year old daughter and her best friend to High Elevations this past Friday at 5pm. I ordered the tickets and printed them in advance at home since I wasn’t sure how crowded it would be. Luckily for us there was maybe 10 other people jumping and the girls practically had the place to themselves! We did need to buy $ 2 jumping socks, however I read this on their website before I went so I was fully prepared to spend the extra few dollars.
High Elevations has a lot more options than other indoor trampoline parks that we’ve been to. My daughter and her friend especially loved dodgeball. After browsing the child’s jump area, foam cube pit, and basketball courts (they have four in all different sizes) they wanted to play dodgeball for the remaining half hour. The employees working the dodgeball area stayed on their game and definitely stuck to the rules, especially when a few of the older boys started to play rough.
Overall we had a great time at High Elevations and will definitely be back since it’s now on my daughters top 3 list for having her birthday party this year! Also, contrary to other reviews I’ve read the establishment is very clean (no trash on the floors, spotless bathrooms).

The girls that work there do nothing but talk about the people who are there. This is very unprofessional and make my daughters not want to go back.
DISSAPOINTING!

So fun! The whole family loves this place. Less crowded than some of the other trampoline places that we’ve been to and the staff is always very helpful and friendly. This is the kids favorite place to go!

My kids had the best time. Played dodge ball and basketball… Went there for a fundraiser cant wait to bring kids back!!!