The Bridal Manor

Well, for starters, this place is pretty unfriendly to women over a size 10, and God forbid you are a fat girl like I am, they were pretty rude to me. I realize there are are less sample sizes for bigger women but I’m an 18, which is really not that big compared to what;s out there, and if I can find a formal dress is Macy’s then you should have more than one sample bridesmaid dress to show me. I went for a bridesmaid sample try on with the other bridesmaid’s in my sisters wedding and granted the prided picked all of the samples, they should have found some other samples for me, that is their job. Instead I got to try on one and they were so rude about it. Additionally, the first time I set foot in the store was to try on samples. I was told I had to come in a be fitted 7 months ahead of time. When I went in for the appointment 7 months ahead of time, I told them that I had been losing weight and that my measurements may change. I was rudely told that not only was it too early for me to come in in general (even though a prior employee had advised me to), but that there was no point in being measured since my weight may change, and then they wrote LOSING WEIGHT in big bold letters in my file. After all of that when the dress was finally finished they broke 2 zippers trying to zip me up on 2 separate occasions (even though the dress fit fine) and I didn’t get the final product until a few days before the wedding. They also measure everything smaller and then force you to wear a dress size higher and the prices go up each size. They are also grossly overpriced. My dress was $ 235, and I saw similar dresses with the same material at David’s Bridal for $ 150. Don’t go there.

These women. What a joke.
I came in at 11am on a Tuesday, no appointment. I was just browsing, had no one with me, and didn’t think I’d need one. When I pulled in, there were two cars in their parking lot.
Inside the completely deserted shop, the first words out of the clerk’s mouth were, in a very loud, rude tone, «Do you have an appointment?»
I said no, that I was just looking around and had happened to drive past their shop. She came back with «Well, I’m not sure we can squeeze you in. Come here!» and stormed over to their front counter, where I could clearly see a hair-​salon-​style appointment book open wide. She hmm’d and muttered for a minute, during which time I can clearly see from the large blank space in the book that they had no appointments until 5 that afternoon.
Then she looks up, gives me a pained face and an extremely put-​upon sigh, and tells me that they can take a look at me, but REALLY, REALLY, I should know that it’s on me to make sure I have an appointment «in the future.»
I apologized for taking up any of her precious time and left. Forget that.

Let me start off by saying I would never recommend this place or go here ever again. The only reason we ended up at Bridal Manor is because of the convenience to Franklinville.
My friends and I found these beautiful bridesmaid dresses for $ 150.00, we loved how they looked but we were not thrilled with the style. A Line. We asked if they could be made into pencil skirts, and we were assured they could. The bridesmaids had to have several appointments, more than the bride even, to get these dresses right.
When it came time to pick up my dress, altered about five times, the alterations came out to be $ 150.00. Which is insane! How can my alterations cost as much as the dress? This is NOT a $ 300.00 dress by any means. Now, my friends and I aren’t dressmakers, but you do have a «highly skilled» seamstress on site, we should have been strongly advised to go with a different style of dress or we should have been told how astronomical the price would be to alter this dress. Seriously I could go to Joyce Leslie and get the same thing.
Finally, the wedding was on Saturday. The bride looked amazing in her dress that was NOT from Bridal Manor. As the rest of the bridal party were still having problems with their dresses. Cups were falling out, straps kept unbuttoning from the dress, not steamed etc. etc. etc. Please do yourselves the favor of driving a couple minutes further away from this awful place.
Side note: I couldn’t proceed without giving the review at least one star.

Dress was great. Alterations were so overpriced She increased the price she quoted and left us with no choice but to pay.

I can’t say enough good things about this shop. I came here to shop for my wedding gown, and ended up returning 2 times to try on dresses. They have many beautiful options, and though I thought I’d found my dress on my first visit, on second visit, mom encouraged me to try on more just to make sure. My consultant, Caitlyn, was more than accommodating, pulling my previous favorite dress and helping us select several more. Caitlyn kept suggesting, gently, that I try on one dress they’d just gotten in, and I kept politely refusing. Too poofy, I said. Then I noticed that the dress’s poofy lace underskirt was actually a design of hundreds of daisies– my favorite flower. So I agreed to try it on. And never, ever wanted to take it off. Nothing about that dress was what I thought I wanted– not the silhouette, not the fabric, nothing. The moral of the story here? Caitlyn ROCKS at her job and I should have listened to her in the first place! Come to this shop and trust the consultants! They’re amazing!!! Caitlyn even told us about an upcoming sale, helping to save us enough money to cover my veil.
I also had my alterations done at the shop, and the seamstress, Nicki, is amazing– patient, kind, funny, and just a joy to work with. I’ve been back for fittings and alterations, and I had a blast each time. Nicki clearly loves her job and wants her customers to love their dresses! Also, they charge a flat fee for alterations, so if you do need to come back once or twice, it won’t cost more. My French bustle was an upcharge, so do be aware of that.
I also purchased my veil and headpiece here. The staff is amazing– friendly, helpful, and fun. Their prices are very reasonable, and their bridal selection is extensive. They also sell bridesmaid, mother of bride/​groom, and prom dresses, as well as shoes, veils and accessories. The space itself is very cool too– it’s in a very old house, and you do your try-​ons and fittings in cozy rooms that feel like you’re visiting family. (I should also say that when I brought my aunt on a couple of visits, and due to an injury she could not go upstairs– they kindly accommodated us in a different room downstairs.) Highly, highly recommend this shop. I was THRILLED to put my dress back on, on my wedding day, and received many compliments on it!!! Thank you, Caitlyn! Thank you, Nicki!!! Thank you, Bridal Manor!!!

I traveled quite awhile to get here, but I came on the recommendation of a friend who found her gown and veil here and had wonderful things to say about the salon. It’s in an old house, and the salon is upstairs. The women working there are very sweet and know their inventory very well.
I did not find anything here, as they only carry a few designers, many of which I had never heard of before. Check their website before coming and look to see if you’re interested in trying on gowns by those designers!

Ok ok so I haven’t bought anything yet. However I will update if I do!!!
I stumbled across this diamond in the ruff by accident while trying to distract my future mother in law from her surprise party. I ended up leaving early that day but the atmosphere and inventory made me want to come back (which I did a few days later).
I loved everything about it. The staff were exceptional, patient, knowledgeable of their inventory. They even knew the history of the house the business in located in. The prices were reasonable and quality was still better than commercial retail. I felt overwhelmingly comfortable from the door.
I suggest that if any bride is in the area they should at least stop by. I’ve been to at least 7 bridal salons and this was by far my best experience.