Sybil Salon & Spa

I purchased their Groupon and went for the first time and had Sandor. Everyone was nice enough there but everything was just ok. FYI the owner has dogs that she let’s roam around which is fine me but I felt like could be a problem for others. My stylist was medium friendly which again was fine by me and he did a good shampoo and hair mask with minimal hair massage. He was super quick when it came to my hair cut which was basically trimming long hair to get rid of the split ends and then bringing back my side bangs. I told him I wear my hair straight and to do anything to make it less heavy. When it was done it looked fine but by time I got home I was very unhappy. First of all he cut my bangs straight across which is a no go for side bangs and he didn’t taper them at all so they just awkwardly end. There were also random long pieces of hair in my bangs that I had to trim myself. He barely layered my hair so it all ends and poofs out. To make a long story short I will be going to another salon to get my hair fixed.

I was new to the Pittsburgh area and in search of a new hairstylist. I purchased a groupon from Sybil Salon, mostly because it was the closest salon to my apartment. I scheduled an appointment with Cassandra and was blown away by her professionalism, expertise, talent, and friendliness. I had gone in with an idea of what I wanted, but she also had some suggestions based on my hair type/​color, and facial features. I decided to trust her and the cut and color she gave me was nothing like I had ever had. I was obsessed and got so many compliments. I go back religiously every 6 weeks-​something I have never done before. Cassandra is fun to be around and keeps my hair looking on point. ;) everyone else in the salon is friendly and accommodating. I always feel welcome and comfortable. I know a few other people who have been there for haircuts and have seen people other than Cassandra and they have all good things to say. I HIGHLY recommend this salon.

Loved it they best color I’ve had in a long time. I’ve been going to Deans of Shadyside and their service has been going down hill. Highly recommend giving them a try.

Bad business practices and rude owner. I got a Groupon and came to the salon. I had been here once in 2010 when I was a student. Didn’t read the fine print. Ok but again was here 6 years ago. Started the highlights and the stylist immediately told me that it would be an extra $ 40 for toner. I agreed to that. Then she told me that I couldn’t use my coupon and wanted to charge me $ 145. I just paid for the highlights and left. Come in at your own risk and be prepared to pay up.

I told Cassandra after she finished that «this is the best my hair has literally ever looked» and it was definitely true. I bought the groupon for wash/​cut/​full highlights and Cassandra went above and beyond (especially because I never have any idea of what to do with my hair). She was really kind about my nervousness to cut my hair ‘too short’ (after a really traumatic bowl cut when I was seven that I never got over) and suggested an ombré effect instead of full-​length highlights to accommodate my inability to get to a salon very often. The rest of the staff was also very welcoming and I accidentally went on customer appreciation day, so there were homemade cookies. My hair looks and feels awesome and I’m full of cookies. Five stars.

I decided to wait awhile before writing a review about my experience. I felt really angry and disappointed with my hair initially, and two weeks later though I have gained a little perspective am still never returning to this salon, and would not recommend it.
I purchased a Groupon for a cut and full highlights package, made an appointment, and went in with high hopes. I showed my stylist pictures of exactly what I wanted– one picture showing the haircut, and one the color. We discussed what would be an appropriate shade for my highlights, and she convinced me that I would look better with gold highlights than the coppery ones I was initially interested in. I agreed, and off we went.
My highlights took a very long time to bleach out. My stylist brought me magazines as the minutes stretched out to over an hour, which was nice of her. Finally she said, «Well, this is as light as we’re going to get it» and led me to the sink. Long story short, I did not end up with gold highlights, but a dry, dirty straw-​orange color. She proceeded to cut my hair, but absolutely ignored what we had talked about when looking at the reference photo and pretty much did whatever she wanted. When I asked her about the layering I wanted near my face, she said she wasn’t keen on doing that because it would round out the shape of my hair. The thing is, that is exactly what I was going for, and clearly the look that the photo depicted! I have a long face, and a little volume and shape along the sides of my head takes away from the length. I have learned this from past haircuts. My cut now is exactly the same as my last haircut that I had gotten at Aveda in Squirrel Hill– which I had told her I had hated.
This whole experience was pretty upsetting. My hair does not look awful, which is why I am giving this whole kerfluffle 2 stars instead on one, but it definitely was not what I wanted. I am planning on going back to Dean of Shadyside– the only place in Pittsburgh where I have had my hair cut and not ended up in tears afterwards.

I intially was pretty disappointed. I walked in and my lady was «late» for an unknown amount of time. I was okay with it, but I felt unwelcomed to sit there and wait. They kind of wanted me to wait somewhere else but I really didnt want to. They were pretty unfriendly when I walked in, no one really acknowledged me. Twenty minutes later, my hairdresser came and it was because she was busy with someone else.
So, I was worried about my street parking given this delay but I didn’t want to run back to add more money. Anyways I had a Groupon for haircut and partial highlights. I get there and my hairdresser tells me it’ll be an additional $ 40 because my hair was so dark and she needed to highlight/​bleach and glaze. I’ve gotten this done twice before and I had never heard of 2 steps needed for color. Anyways, it was the only way she was going to do my hair so I had to say yes.
I went to use the bathroom and the 2 unfriendliest dogs I have ever met poop was literally on the ground. I almost stepped in it. I was disgusted and everyone was so unfriendly ESPECIALLY who seemed to be the owner that I did not tell anyone. The place is pretty tiny, the hairdressers are on top of each other, the dogs are shi**ing in the public bathroom, and the owner is basically as cold as they get.
All of that aside, my hair turned out great! I really love my cut and color, it was pretty much exactly what I wanted. So if you’re okay with forgiving the rest this place is great. I believe it’s overpriced for the incidents I ran into so I’m not sure if I would go back. I enjoy a more friendly environment I honestly couldn’t wait to get the hell out of there!

Cassandra=great men’s haircut!
The first time I needed to get my haircut in Pittsburgh, I visited a certain unnamed barber; the next time you feel like being shorn like a sheep, save your money on some clipper-​wielding charlatan and go to a shepherd.
Seeing Cassandra was a breath of fresh air. Great conversation and an even greater haircut. Very reasonably priced, too. Men in modern American society don’t have the luxury of wearing makeup being a socially acceptable practice; therefore, our hair is all we have going for us. You’d basically have to be psychoneurotically disturbed to go to someone other than Cass to have your hair cut.
I can’t comment from experience on her women’s hairstyles, but all the women who visit her have nice hair and might be described as attractive.
Seriously guys, Cassandra is to hair as Michelango is to marble.

I have been going to Sybil for years and to Stephanie for over 10 years! She is the best hair stylist I could ask for and my hair always looks flawless! I have sent a bunch of friends and family to Steph and they all continue to go back to her… multiple friends, my mom, my aunt, my aunt’s friends, coworkers! I have also had waxing and mani/​pedis done there by Jessica and she is also amazing! I highly recommend Sybil to everyone I know and would never go anywhere else!

Cassandra is everything. New hairstylist and a true gem to be found in pittsburgh. Did an incredible cut/​style for my hair. Went back two days later for a color which she nailed. Super talented and affordable for the quality you’ll get. I NEVER get my hair cut because I’m always afraid from horror stories that have occurred in the past… No longer afraid because of Cassandra.

This salon is really top-​notch. I got a cut and full highlights from Cassandra and she did an amazing job! The color was exactly what I wanted, and it has been a long time since I have been this satisfied with a color job! I could not stop smiling and checking my hair in the mirror, and have already gotten lots of compliments. Cassandra was so warm and friendly, and made me feel really comfortable; she really seems to love what she does and genuinely wants to make her clients happy.
The color looked perfect on top, but when I got home and pulled my hair into a ponytail, I felt like I had too much root showing underneath. It wasn’t extreme, but I sent an email to the salon letting them know, and got a call from Karl – the salon coordinator – as soon as they opened the next morning. He scheduled me for a complimentary touch-​up of the roots, and was also very warm and friendly about it. Mind you, I used a Groupon for this visit, and they still treated me this well.
After 2 years of searching, I think I have finally found my go-​to hair salon in Pittsburgh. Very talented staff who are kind and considerate to boot!

It seems an opinion of a hair salon is way too objective for a public review, but the home page asked for it. Like a lot of the reviews, I purchased a Groupon for a great deal on just a condition and cut. Nothing fancy. I dye out of a box like a normal person, thanks. The real disclaimer here is that I haven’t had my hair cut in a «salon» in over five years. What? How? My hair is an entity all its own: curly, crazy thick, and oh-​geez-​how-​is-​there-​this-​much-​of-​it kind of deal. Letting Sarah know this beforehand, she didn’t seem miffed about it at all. In fact, I was her last of the night (around 6:30) and she kept apologizing for keeping me waiting for literally under ten minutes when they were crazy busy. Too nice.
The salon itself is SMALL. There’s a tiny waiting area with clothes for sale for some reason and the owners dogs, Zen and Koana, some moppy, long haired shih tzus, that really wanted no part of the friendship I offered. The rest of it – bathroom, four or five chairs, three sinks – was nice. Clean, a little sterile. Everyone was polite. The only thing that seemed odd was no one acknowledges you without you speaking first. Even the owner didn’t so much as go further than a glance towards me waiting. Kind of weird.
The cut was done well, simple and quick, exactly what I was looking for. Sometimes it’s difficult to get what I want. No big changes here. No more than a few inches off (SHE DIDN’T CUT TOO MUCH OFF! MIRACLES). Like I said, I think an opinion of someone’s style of. styling is too personal for me to recommend. Regardless, I can say Sarah was awesome. Chatted without too much chat, you know? Listened, changed what I asked to be changed without being offended. Overall, I kind of want to try somewhere else next time as I’ve been out of the hair circuit for a while, but I would return. I swear only a small portion of that is to befriend those aloof little pups.

Just left the salon. I don’t really trust anyone with my eyebrows (they are thick and dark and I only get them done back in LA) but I was desperate.
I’m so happy with how Jessica did my brows tho — it’s got me on Unilocal praising her. Three thumbs up. One of the best brow jobs I’ve gotten yet
Also got to meet Sybil herself — sweet lady.
If you’re not getting your brows done at Nicolette’s in LA, you should be at Sybil’s

The first time I went to Sybil, I purchased a Groupon and got a haircut and full highlights. The stylist was very sweet and professional and like a previous Unilocal user noted, she treated me like I was paying full price. I had such a great experience, I ended up going back a second time to get my hair dyed light brown. It was my first time getting an all-​over hair color so the process took a bit longer and I also opted for a trim. Again, I really enjoyed the end result. It was a little $$ for color, glaze, and trim, but I thought the price was justified by the amount of time she spent on me.
The third time I went, I decided to dye my hair back to my natural hair color. The process went smoothly – consultation, hair color, shampoo & condition – and ended with the typical blow out. Just like the previous times, I was pleased with the end result… only to find out my total was $ 112 (not including tip). No glaze, no fancy hair treatment (that I am aware of), no trim… just an all-​over color to get back to my natural hair color. Okay, so maybe my hair is on the longer side (past my shoulders) but I still thought that was a little too much $$$$– just for all-​over color!
Sybil is a beautiful salon and I have nothing but good things to say about the staff. I’m typically not one to complain but if you’re someone like me who wants beautiful hair without the $$$$, you might want to try a different place.

I just went to Sybil on a whim because I had a groupon for a full highlight and haircut and I was in desperate need of a haircut and color freshening. I was able to schedule an appointment for a week out, which was pleasantly surprising. They do have some evening hours as well, which is nice, and they are open on Saturdays.
My appointment was with Sarah, and she is phenomenal. She was very kind, and very experienced. I explained what I was looking for, and she immediately got to work. The whole experience was wonderful. The salon is relaxed and inviting, and the staff is very friendly.
They also have a spa, and Sarah does nail care as well. I booked another hair appointment for 8 weeks out, and will definitely look into the nail care options as well. I can’t say enough about my hair. It is so smooth and shiny, and the cut is absolutely perfect, as is the color.
I can’t say enough good things about Sybil! And definitely ask for Sarah.

I went with a Groupon and added an all over color. They treated me like I was paying full price (because I know that doesn’t always happen!) They accepted me early, did a whole consultation and I had a great experience! The color was exactly what I wanted and the highlights were very, very well done! Not streaky and chunky. Sarah fixed my botched cut from another salon and it is incredible!
The salon is clean and stylish. The staff was very professional, respectful and experienced. Offered tea and made me comfortable. I plan on using the Spa services they offer too. I have finally (after a whole year) found a salon I’ll be going back to on a regular basis!

A Brazilian wax on Groupon brought me and a friend to a salon in Bethel Park. Marissa was the Esthetician and made our experience a really great one!
The procedure is quite uncomfortable, to say the least, but Marissa talked with me the whole time about school, work, relationships, etc. We were even talking about some intimate details of our lives even though we barely knew each other. But once you’re bearing it all to see you kind of hit a new level of intimacy with someone upon meeting them.
Afterwards I had no ingrown hairs and the wax lasted a good six weeks. She recently moved to Sybil Salon and even sent me a text message to notify me. I never want anyone else to wax my woman parts as long as I can help it!
Thanks Marissa!

I’ve only had a Brazilian here, but after moving to Philadelphia and the DC areas, I wish I could have brought Jessica (the esthetician) with me. She has obviously been well-​trained to wax (a surprisingly missing quality in the estheticians that some salons try to pass off as qualified).
It is a pricy wax at this particular salon, I find, but at least the loyalty program makes up for it somewhat (like every 10 you get one free).
The salon is a bright and clean, and even the upper area where the spa is has a very open and airy, but private and relaxing, atmosphere.

After moving back from LA, it’s been incredibly difficult to find both an affordable and acceptable brazillian waxer. So I tried out Sybil because they were on the only one’s that I thought a somewhat reasonable price, starting around 60. The first time I was really disappointed because there was a ton of breakage and it felt like really painful way to get a trim.
But to the salon’s credit, they fixed it a week later on the house and I was much more satisfied. I’m planning on trying them again, because they are very conveniently located and it was a very quick, cheap (er) and mostly painless waxing experience.

I got a pedicure here in the last week of my pregnancy when I could barely see my feet. It lasted beautifully through that last week and then the following month when I had zero time or energy to spend on personal care.
The salon itself was very comfortable and relaxing, with different services offered in different rooms on different floors. Nice and quiet – would be great to go with a friend.