I love bed bath & beyond but this store is just the WORST I have been to. Employees didn’t know what they were doing and people at customer service were rude. The manager was not friendly, either. I will drive extra miles to go to another bbb store.
Chris G.
Évaluation du lieu : 3 Kansas City, MO
I like this store for its great selection. Yes, I think it is expensive overall, but they also have stuff I didn’t even know existed, especially in the kitchen area(so I’m not a chef… oh well!). I’ve never seen anyone in line to purchase anything but smaller or low priced items, although they do have a great selection of towels, bedding, pillows, bath. Make sure you grab your coupon before you go in; in some stores, clerks will pull out a coupon for you… not here. It’s a little awkward going on with the carts and the angled doors, too.
Stephanie P.
Évaluation du lieu : 2 Kansas City, MO
Gadgets, gizmos, trinkets, junk galore here! Really, who needs a $ 50 bobber shaped floating cooler or a $ 60 velvet neck wrap?! I think Bed Bath and Beyond is totally overrated and extremely overpriced. I’ve purchased many items on wedding registries, but this last trip drew me in from their latest ad. I should have known better than to bow to the marketing ploy they sucked me in with. However, I am on an organization rampage and they had a great deal on Spacebags. So I went to the store, got what I needed and browsed. I made my way through the store and passed the candle section. I really love Yankee candles, and I purchase them regularly through other stores like Hallmark and the Yankee Candle Store, etc. Um excuse me, you want $ 11 for a 2 ounce Yankee candle? Appalling. I also found a cool little suction cup hook for the bathtub area that can house all your bathing products, i. e razors, loofahs, whatnot’s. I purchased the items and proceeded to the checkout. The people that work at this location are drones with no personalities and fake smiles. The girl seemed annoyed that I was in her line and when I told her that I didn’t want the candle, she harumphed loudly, and threw it in a bin behind her. Whatever, I don’t need no stinkin candle from a stinkin attitudey girl. And I digress. So after I got the suction cup gadget home, it didn’t work. It kept falling off the wall, and disturbed my cat with all it’s clanging and banging on the ground. So I went to return it. The lady at the customer service counter asked me if there was anything wrong with it. I said, «No.» Long story short, she was rude and put off that I would return something and not exchange it for something else. I won’t be shopping here anymore, and for sure won’t be using this as my wedding registry.