Check in was good. Walked to room; the maintenance room was propped open– no biggie, maybe someone was working. Room was hot and stuffy, turned on air. It ran for 4 seconds and stopped. I had to disassble the thermostat and fix it. Got it running. Turned on shower, lots of hair in tub, the shower head sprayed water all over my(dry clean only) dress clothes that i had to change into for an event. Fabulous. Fixed the shower head. Mopped up entire bathroom floor. Towels not fresh nor were there enough. 2 bath towels, 1 hand towel, 6 washcloths, 1 bath mat. Wth? Lots of gross stains on them. Also hand not been folded nicely. The ice machine didn’t work. Went to front desk. The young employee looked for a screwdriver to fix it, but gave up and gave us(a little) ice. Breakfast was ok, but boxes and supplies were piled up haphazardly in dining area. Tables were not clean. I had to get my own bananas from the back because they were gone. Only 2 oranges in fruit basket Pillows were cheap and lumpy. Only saving grace was the hot tub was not locked so I was able to soak for a little bit(past the posted hours)