Walmart Supercenter

I had my 12 year old niece with me when I was buying a bottle of wine. I had ID, then the cashier carded her and said it was Walmart policy to card everyone in the party, lol. This policy is stupid.

Seriously the worst business I’ve ever encountered. Called the vision center for a simple request: I needed replacement glasses and simply wanted to look up my rx (filled within the last 2 years, under my name, easy as 123 to get from the Lacey store when I called themselves within ten minutes of this wretched experience) and the representative (Destiny) sounded irritated the second I asked how her day was going after introducing myself. She had me call Lacey to get the info needed and have it faxed to her. Really? Fine, whatever. How about a general price quote for what single vision lenses generally run for? Oh, I can find out when I come into the store? Back and forth this Q & A went on for a while before I just gave up on the whole idea and started shopping online. Taking my business elsewhere is pretty much the only way I see this experience going in my favor. On the phone or face to face, this place is just bad all around. This kind of obvious disinterest in offering me any extension of common courtesy just sealed the deal for me — I’m never shopping at the Shelton Wal-​Mart again. Awful.

Hate everything about this store. Would rather drive to Olympia for anything I can’t find at Pro-​Build or Toziers… Atrocious customer service

THIS IS THE WORST STORE EVER and because of my experience here, I will never shop at Walmart in my life. The staff is rude (particularly management) and they’re completely unknowledgeable and lazy. The lines are extremely long and no one cares to alleviate this problem, which is extremely irritating when you see about 20 people in a line and there are only 2 or 3 lines open. Also, there have been 2 occasions where I have called to see if they had a specific item I was looking for and one time, the employee said, «No, we don’t have that,» but since I was nearby, I decided to stop in and look for myself and guess what? I found the item I was calling about that they said they didn’t have. This happened twice. So frustrating, these people are so lazy. Then, I was provided my information so they can contact me when they received a item that I was waiting for and they never called. I happen to stop by the store and I saw the item I was waiting for, but there was only one left and I was pissed. At this point, it is totally worth it for me to drive the extra distance to Target because they have better service and better quality products, for pretty much the same price.

These people do not care about customers! The store remodel is ludicrous! Even the employees do not know where anything is. Bath towels are not near shower curtains, luggage in the garden center. .and the baffled look on an employees face when you ask them the location of an item! ! Today I asked the cashier if they had a venue for sharing customer comments and she said, «I wish. .people complain every day. .but they don’t want to hear it». Despite being a long term resident and enjoying the price cut. .I will now be shopping across the street at Fred Meyer and will go to Olympia or shop on line for non grocery items.

I went today to pick up some yarn for a blanket I am making. I had run out of a certain color. Unfortunately the color I needed was sold out. I ask the woman working that section when she thought she would be getting more in. She did not even look at me and said, «we get it when we get it» I can’t remember the last time I was treated so rudely. Rediculous.

RATE: 0 STARS!!! At least 10 lanes closed and I waited in line for over 30 minutes. Making me late for my lunch break, almost costing my job. I went through one clerk with a few items, and needed to have money put on my WalMart cash card. I asked for her to put $ 270 on my card and she only put $ 170 onto my card. She handed me back $ 100 (and lied) and told me that I cant put more than $ 200 on the card at a time. So I went to a different line after puting the $ 170 on the card, I only needed $ 100 more, and the «Customer Service line had 6 people in line returning items. I decided to go into a shorter line and deal with another clerk, that only had 2 other people in line. One with what seemed NO items, and another that had about 15 items. It took this clerk at least 10 minutes to figure out that she needed to call her manager over, she was dealing with a man who had a clipboard and some kind of device with him. The manager came over and proceeded to improperly help this gentleman. I finally moved to another line after several minutes of confusion, now that almost 20 minutes has been taken from me. I finally made it out of there with a grand total of 38 minutes, 33 minutes of that was spent standing in line… As at LEAST 10 other lanes were CLOSED. Every one who works there isn’t even worth complaining to either, it’s a pathetically untrained staff.