Rose’s Automotive

Been going here for years and consider them «my mechanics.» Reliable, trustworthy, timely and top notch work. Feel lucky to have them in my town. Can’t go wrong with Mike, Rick and Ed.

Ever since I was a toddler, my parents came to Rose’s, and when I grew older and began to drive, I started going there, too. I’ve been all over the country and never encountered another auto shop this good. Their work is strong and always holds up, and their customer service is the best. A lot of auto shops will try to use their knowledge of cars to rip you off, but at Rose’s they prioritize making sure you understand what’s happening with your car and are able to make educated decisions. Rose’s uses their knowledge to help you save money and do what’s best for your car. It is clearly important to them that they cultivate an atmosphere of trust where the customer really does come first.

We’re so happy to have found «our» mechanic. We wanted a trustworthy local garage we could rely on, and Rose’s is just that.
They have been very honest (and accurate) when estimating how long repairs will take, and their prices have been more than fair. It’s a bonus that they’re friendly.
We’ll continue using them for our own cars and recommending them to friends.

Awesome, awesome, AWESOME!
I had my fist experience there a couple days ago and I am floored at their customer service and the work they did on my car. They don’t just look at one thing and fix it, they look at everything and let you know, with perfect explanation what your car needs or might need. They did not pressure me at all and they were very timely. My car was dropped the night before via tow truck and they fixed everything in one day and the price was as I expected.
After living in North Carolina, Florida and now back this area, this is the best place, by FAR. Straight forward and they actually care about their customers.
I am lucky a friend recommended them & glad that I will be using them for everything in the future.

5 stars all the way… been going for years never been ripped off. Thanks to Rick!

As someone who has not worn a starched shirt in Sherborn, I just wanted to say Rose’s do a great job and I am not related. I have been the pride owner of 10 cars that Ed, Rick, Mike and the staff have taken care of in the last 10 years, with oil changes, radiators replaced, Macpherson Struts, timing belts, water pumps and tires. They are not perfect but they do an excellent job at an fair price. They also stand behind their work. Like the other person with a dent wrote, I was told I needed a new 3 part or 4 part Exhaust System for an Audi, it would of been over $ 3,000. Ed suggested we do one step at a time and replace was what needed to be replaced and tightened up at the rest. The bill was less than 70% that the original quote. I never had any more problems with that car’s exhaust system. That is worth an excellent review and it is only one of many examples. T

Excellent experience here every time I go, have decided not to go to the dealer for service anymore in order to get reliable service and save money. A couple of years ago I knew something was wrong with a weird noise coming from under the steering column — after going to the dealership and being told «all clear, no problem ’ Rose’s detected on my Toyota minivan the problem that the dealership overlooked, then they fixed it — I would recommend them to anyone. I also had a dent in my rear panel, thought it would cost the deductible plus, probably close to $ 1,000 based on experience. Took it to Rose’s, they bumped it back out, looks like new in 15 minutes. $ 28.

These guys are fabulous. They go above and beyond to explain things, check on a problem (even if you just drop in) and they’re just plain nice. And *not* overpriced. They have saved me literally hundreds of dollars — on one occasion my car was being serviced at the dealership. The price the dealer quoted me seemed high. I called Roses, knowing I would get a straight answer. They were able to do the exact same work for HALF the price. I immediately retrieved my car from the dealership and Roses completed the work that same day.
In short, nothing but great.

When my car broke down 8 years ago in Sherborn with a broken clutch, Rose’s fixed it for a very reasonable amount. Then we moved to Medfield and after a few disappointments at other places in the area, I remembered Rose’s. I now have my 3 cars maintained here and have not had a single negative experience in 5 years. Like someone else said, they are not perfect, and there have been mistakes, but they go out of their way to right any wrongs and I completely trust that they do only work that is needed at a fair price. At no other shop I have ever felt treated as honestly as here. Rose’s deserves nothing less than 5 stars.

I’ve been going to Rose’s for years and have had nothing but positive experiences; and despite what a previous review suggests, I am neither from Sherborn nor wear starched shirts.
Not only have these guys been great with our cars but when my moped had problems they were happy to work on that as well.
No surprises, no nonsense — just straight talk and good responsiveness.

I’ve acutally never had a problem with these guys. My family has been coming here for years. If you need to be picked up or dropped off these guys will do it. Adds a nice little touch. However my only complaint is i think these guys are a little bit overpriced. Although it is Sherborn and they can get away with it, but for people like me who don’t make enough should cut down a little bit on price.
Overall i do trust these guys with my car. FYI if you buy tires from these guys and if there’s something wrong with the tire they’ll replace it for free. Don’t think you’ll find other places that do that!

In short – a place of unfathomable evil. In long – myself and three other people in my extended family /​network brought cars here and had them miss a problem that was later diagnosed by someone else. They even blew my oil change by leaving the oil pan cap off and then reluctantly replaced the lost oil when I came back and pointed out the error.
What’s galling about this place is their MO – they have clean-​cut, pleasant guys (always with freshly starched shirts) up front to talk to you about your car, and then the actual work seems to be done by inexperienced 15 year olds. (To the extent that anyone is left who has positive things to say about them, I think it’s because starched shirts carry a lot of weight with a certain class of Sherborn residents.)