Jake’s Carpet Cleaning

Top quality from the estimate to the cleaning. We had them clean our ducts, carpet and (filthy) stone flooring of the house we are about to move into. They emailed an estimate, followed up with an email confirming our appointment, called when they were 30 minutes out, and arrived within the 2 hour window they had given for arrival. Would refer them to anyone and will be using them again as needed. They provide the customer service that every business should!

Great service. I work at a chiropractic office and our carpets see high traffic volume and the carpets look brand new. Wish i had before pictures! They are friendly and were on time. They have that family business feel which we love being a small business as well. We will be recommending them to all of our patients.

Jake’s carpet cleaning did a great job on our carpet. They didn’t even bat an eye at all the stuff we had piled in corners (our had basement flooded) and helped us move some of the bigger stuff. They were on time, professional, and kindly moved our appointment several times due to unforeseen circumstances (street paving, death in the family etc). Our carpet looked wonderful afterwards, they even got out a stain they weren’t sure would be completely removed. I am hiring them now to do our air ducts. Very impressed with the company!

We are so happy we found Jake’s Carpet Cleaning. It was exactly the type of company we were looking to work with and they far exceeded our expectations. We’ve recently had to experience some «interesting» people working on our house due to a failing furnace and a sewer backup in our basement. So we cringed at the thought of having more people in the house to clean the carpets. HOWEVER, we were pleasantly surprised when Josh showed up to take care of the carpet cleaning and how friendly and accommodating he was. He was in and out in a reasonable amount of time and made sure to wear booties in our house when he came back in to pack everything up. Their prices are a little on the higher end, but it’s worth it to deal with someone who is respectful, trustworthy and knows what they’re doing — not to mention knowing that they don’t use toxic chemicals which was one of our main criteria.

Friendly and professional and the carpets looked very good when they were done. The price seemed reasonable, too.

We had Jake’s Carpet Cleaning clean our carpets after a year in our new (to us) home, and were stunned once they dried to find out that we had soft carpet! Who knew? It feels, smells, and looks great post-​cleaning, and we love that everything used was plant-​based and non-​toxic. We were so pleased with their work that we had them come back two months later and fully clean our air ducts, which I don’t believe had been done before on the house. Our home smells so fresh and clean now — we highly recommend Jake’s to anyone! Thank you!

My carpets have never looked better. Impeccable customer service and extremely reasonable prices. Would recommend Jake’s to anyone!

From the start of my interaction with Jake’s they were friendly and professional. Kristen promptly returned my call and explained my sofa & loveseat cleaning options. Josh & Roger called 30 min in advance of my appointment as promised to let me know they were on their way. When they arrived, they quickly set to work and did an amazing job cleaning my sofa and loveseat. We have 2 large dogs and 3 cats, so the furniture was in pretty bad shape. After their thorough work, the sofa and loveseat look practically new! I’ve been telling all my friends and colleagues about Jake’s. Everyone was incredibly pleasant and I was impressed by the follow up after to make sure I was happy with their work.

Excellent all the way around. On time, courteous, hard-​working, honest and efficient. Easy on the up-​sells. Competent use of high-​tech (email notifications, square to take my card).
They also got some pretty bad stains out that I thought had no chance. I will most definitely use them for my next house! Highly recommended.

What a professional company. They are very upfront with pricing and it is extremely affordable. They came right on time and were respectful of keeping the house clean etc. We had some pet stains to get out and they did an amazing job. You wouldn’t know there was a pet living here! It smells so clean, not a chemical clean of course, just a pure clean. I am so glad my kids and pets arent around those harsh chemicals. I will definitely use them again!

I have only good things to say about Jake’s. From the initial phone call to the email check up, everything was absolutely wonderful. Every person I worked with was friendly and professional. I am very satisfied with their work and would highly recommend this company.

Jake’s Carpet Cleaning was a great experience. Jake came by to give us a quote and I was greeted with a fabulous cup of tea. Not only was he on time, but he was very personable and we really liked the service. We are a office building and would recommend him to any other businesses out there looking for a good carpet cleaning company.

My entire experience with Jake’s was 5 star! I called on Monday morning & spoke to Hilary, who was energetic & friendly. She said she could send a crew out to my house the following day (Tuesday) between 11am — 1pm. After I hung up with Hilary, I received an email confirmation with all the details of my upcoming appointment. The following day, Josh called me at 10:30am & said he would arrive by 11am… And they did! I opened the door to Jared & Josh who greeted me with big, warm smiles & a hand shake. They were very sweet to my dog & son, so I instantly felt comfortable with them in my home. They were very detailed & explained everything to me. They got right down to work & were finished in less than an hour. There was NO smell after they left… I trust that they don’t use harsh chemicals as they claim. I was able to pay on the spot & shortly received an email with a receipt. I am beyond impressed with Jake’s. It’s that sincere, personal connection that makes all the difference & everyone at Jake’s seems to understand that. Great job team! I will never use another carpet cleaning company, only Jake’s!

More than THANK YOU!!!
We are now a word of mouth and facebook posting advertisement for you. I truly hope you get the business, as your way above the rest.
We never knew what was really required to clean our vents and furnace ECT.
Best part is they use safer products. Take the time, listen, and explaine and show you as they go.
They also do carpet cleaning and more. USE THEM THEY ARE THE BEST BEST BEST.
They are not like the phonies out there.
There is such a difference. I will never use any other company again!
I am super grateful for the help you gave us when we were in a bind. Our family would have had to waited to be home if you had not been able to come.
We all noticed how well dressed, how well spoken, and how pleasing your techs were.
There is a standard in the industry of crummy people coming into homes.
JAKES ENTIRE TEAM FROM THE PHONE AGENT TO THE VENT CLEANERS EXCELLED IN ALL AREAS.
See we had a house flood and they came in in the clean up stages. I am do blessed to have ended up with them after a lesser company never showed up. I am also thrilled to say that they do restoration too.
THEY LITERALLY ARE THE BEST.
Jenny and Brian G. Aurora co
We are real people

We just purchased a home and used Jake’s for both duct cleaning and to mitigate water damage from the previous homeowner’s neglect.
For both services, I thought the company did a great job. They were responsive and courteous. With the water damage — they had to rip up the kitchen floor, mitigate mold, and dry the place out. They came in under the estimate and were always here on time to do the work and check on the equipment. The documentation on their work was excellent (google files).
For the duct cleaning — since this is our first home I can’t compare them to anyone else, but I thought Jared did a great job: he came on time, was very thorough, took the time to explain everything to me, took pics of the before & after (basically it looks like no one had cleaned out the ducts in this house for years… and they had dogs). At first I thought the estimate was on the pricey side given that you see coupons for other companies for less, but Jared was in our home for 4 hours and really took the time to do everything well. And they spray an anti-​microbial through the ducts after they’re clean which I really like as this house previously had mold issues.
So, you get what you pay for with these guys. I recommended them to relatives already.

We had a giant basement flood — and we called Jacob (found him here through Unilocal) and he was at our house within a couple hours. Gave us a very fair estimate and was to work restoring our carpet that afternoon! He managed to save our carpet and pad underneath when we thought we’d have to pay for everything brand new. He removed 60+ gallons of water from our carpet and had all the right tools to do the job right. If we ever have a flood in our basement again (hopefully not) — Jake’s will be the one we call to have it taken care of. Very cool dude as well.

Jakes came out to my house and made old carpet look next to new! They were super professional, friendly, and knowledgable. I highly recommend them and will be using them again!

Incredible! I just had my entire car upholstery cleaned, between the smells, stains and dog hair it was embarrassingly filthy — now I’m honestly blown away beyond belief on how clean it is! The stains, the smell, the dog hair, gone. I’m so impressed with difference and couldn’t be happier. Many thanks to Jason and Jake!

I have been using Jake’s 2 – 3 times per year for my home and office. They are very flexible and came outside of business hours — very helpful! Jake also came back to touch up some tough spots! They are also very courteous and took very good care to not scratch walls, floors, etc. Ooh — I love that they come when they say the will and keep you updated via phone so that you aren’t waiting around. Love Jakes.

Jake’s Carpet Cleaning has cleaned my carpet and furniture twice in the last year. Both times they were prompt, courteous, knowledgeable, and respectful.
They did such a fantastic job that my business partner and I use them as a final stage cleanup for our custom fireplace business.