Chez Salon and Spa

This is the first time I write a review, but this time I want all the ladies out there to know what happened to me so you will be more careful. This place should be closed down and not operate as a nail salon.
I usually do my nails at home because I’m very good with it, about 2 weeks ago I went to do my nails at Chez Salon and got a manicure with gel nail polish, it looked very good and I was very happy, today I was siting at home removing the gel and found that almost all my nails are infected with fungus.
If I will go there they will find all the excuses in the world as to why it’s not their fault, so I have decided to let you girls know the truth, there is no way I got it from another place because I did not visit a nail salon for at least 3 months prior to this time.
Be careful!!!

This place stays open till 9 pm as they claim. However, when I walked in here at 8 pm, they refused me cater to me even though they had quite a few girls who didn’t have clients. You need to service your clients and can’t function just depending on the whims and fancies of the girls who work there! Expected better especially since it is one of the more pricey places!

I love coming here to get my nails done. I get a gel manicure with Lenny and pedicure either with Lenny if she has time or Sherry. All I want to do when I come here is relax and they always make sure that is the case. I am a bit of a perfectionist and they really do an immaculate job!!! I love you girls!!!
Take my word for it and give them a try. You won’t regret it!

Got my nails and pedicure done with a friend and we were both happy. They took us in right away even though it was busy and a weekend. Conveniently located in the Sherman oaks mall. The staff was very good, it was clean and they had good quality polishes. My mani pedi lasted a long time, I loved Sevana. Will be back.

Great place to get your nails done, very clean. My family and I always ask for Rina for manicure & pedicure. Anna (who does that waxing) is great and makes you feel very comfortable during the process

I have been in Chez Salon in few times and I can’t be happier than this. I got my nails done the Other day with Sevana and she is the best Manicurist and I highly recommend her to everyone She is so professional and exactly does the job the way you desire. Just Love my new Nails .
Thanks Sevana /​Thanks Chez Salon

I love, love, love Lisa, Yvette & Han. I love Reena as well. They’re all very friendly and sweet. It feels like home whenever I walk in here. The hair stylists are friendly too. There were three great receptionists there that I don’t see anymore which sucks cause now we’re stuck with that stuck up Diana. She’s just not as friendly and I’ve never seen her smile. She looks like she doesn’t want to be there, and that you’re bothering her when you check in or when you pay.

First time Sherry on manicure & Leni on my pedicure. They did a very good job. I came back for Sherry, & Laura this time.
They’re really great! They’re very patient to help me pick my colors, I just tell them my «inspiration».
This time it is sunset at Grand Canyon, & Sherry did this beautiful shimmer effect on my toes like the sunset :) And atomic orange on my manicure by Laura
Stephanie always have this smile to welcome you at the front desk, & will try to fit schedule when possible.
Im always happy leaving the salon everytime. Will definitely come back. Clean & organized place :) Awesome.

I have been seeing Sam for few times for the hair color and haircut, there’s is no better way to describe his work, he is simply AMAZING!!!
I absolutely feel in love with how talented and detailed he was.
He is fast, creative, always keeping up with the newest techniques and my hair never looked as great.
If you are looking for a fabulous and professional hairstylist Sam is the only one.
Thank you Sam you are the best!!!

Rina is thee best! Come in positive and leave happy! She does such a great job with everything.

Fabulous Salon. Great Service!
Love Han/​Honey & Lisa & it’s in the Fashion Square Mall so parking is a BREEZE! Everyone is friendly & they
always have time to squeeze me in.
Prices are CHEAP & work is meticulous
-

I love going to get my nails done there because they are so friendly and welcoming to everyone.

Horrible experience! Went in for a haircut and although the person who cut the hair did a great job, the person in front (in charge — don’t know what the hell she is) is not only rude, has no sense of customer service and has no way of explaining their over inflated prices when questioned their high costs.
Please avoid a bad time and go elsewhere! There are plenty of better organized, welcoming, better priced salons out there.

While the place is very clean, the attention to detail is not where it should be for the price. My gel nails were done by Lisa, and she really rushed the job leaving edges uncovered. Now it’s only a few days later and they are already chipping. Previous visits with others were much better.

Stopped by to get a fill while I was shopping. Sarina did the fill and her attention to detail was impeccable. Will definitely be returning. Thanks Sarina! Love my nails :)

Why are there so many haters???
I do pedi every 3 weeks and I came here because it was convenient since I was shopping in the mall and I had to kill some time. I passed by and it was empty so I thought perfect and it was perfect especially because of the excellent work Sherry did
I will definitely go back to her and only her since I live walking distance from the mall

My review is based on quality, labor & price.
1) First of all my nail polish is already chipping. I had my nails done on Saturday and by day three (Monday) the polish on both hands started to chip. I know it’s not the polish (Essie) because I’ve had it done elsewhere before and it always at least lasts over a week. It could be the base coat, the top coat they’re using or lack of completely cleaning off the cuticle oil before applying such. If oil is still left on nails then polish will not adhere. It’s not rocket science. It’s laziness. Lack pride of work.
2) The manicurist cut my skin and it still hurts. He was rough with my hands. The massage was 30 seconds and it was really no massage just quick pressing. And talking to one another in Vietnamese or any other language in front of a client is RUDE. Even if they’re not talking smack about you they’re making sure you don’t understand what they’re saying. It’s the principle.
3) Price for a basic mani + pedi is $ 27. Then while they are working on you they ask if you want a scrub & calluses removal for extra $ 10 more. Um… Yea no hunnnay. It should already come with it. Leave the crystal gel at home!
I would not come back or recommend. There are far better places than this with better Nail Techs.

This place is not worth the time, money or energy. Bad experience. The mani/​pedi was the worse ever. I only went there because it was a convenience. Spa? Ha! NOT a single person knew how to work the SPA CHAIR. $ 36 DOLLARS for a spa chair that doesn’t work well.
The lady who did my pedicure had this look on her face that I was inconvenient. She then poked my big toe too hard. YIKES.
run for the hills!!! this is what I get for not being loyal to my regular spot. Shame on me! I will never go to this place again.

I have been wanting to take my mother, husband, and two year old daughter to get a pedicure for awhile as a treat. We decided to try out Chez since it was at the mall. I am glad we did! Everyone was super nice and attentive. The receptionist even watched my five month old son when he started crying in his stroller! They let my daughter sit in my lap while we got our feet done. My daughter’s nails were really cute and the lady was very friendly with her even though my daughter wouldn’t put her feet in the water. We all got the exfoliating package and it was reasonably priced. They even added a few extras for free. I would recommend them to anyone. I hope to try their stylists in the future.
Great service
Great price

I’ve never been so upset at a nail salon, ever in my life. I’ve had so pretty bad experiences, but, this one actually made me create an account just to vent about their place.
First of all, they overcharge. The lady that did my full set told me it’s due to their high rent.
I was fine for what I had to pay for for my full set because I can see the quality. But what really got me upset was how they charged me 44 $ for gel pedicure that was very messy, and rushed.
Second of all, the lady who did my pedi saw the mistake she made and try to fix it with a nail filer.
What. The. Heck?
I asked her politely to stop, and asked how is that a way to fix it. She didn’t respond!
So when she was done, another lady came over to do my full set and I showed her my toes and they said well they’re about to close and it’s hard to fix.
So…why would you still charge me that amount is my question? At this point I was so upset I just wanted to get out of there. Never. Again.