Estern Media

I am very disappointed with my experience with estern media. They sold me a space on a board in a location I was familiar with. After 4 months, I went to supplement my business cards — and the whole board was removed.
They were defensive and unhelpful as I tried to resolve this and I am very sorry I ever signed up to do business with them.

ZERO STARS! Please do not do business with this company. They will take your money and not post anything for you! I will contact the Better Business Bureau to report them! I also have a contract so I will be submiting a claim to courts for relief.

I feel like I’ve been played, used, and dumped.
I met with a representative named Damion to buy a bulletin board space in a local day care center to advertise my company. Damion was very nice during the entire selling pitch procedure; he explained to me that I would be the only tutoring company on the board, and that he would be there to answer any and all questions I had. Since I could use the exposure, I signed on with them, he gave me his business card, and I gave him my credit card information.
They use a monthly installment system where you pay for the entire year’s worth of advertisement in about 4 months. This isn’t too strange; some companies would probably prefer the entire payment upfront, so having this option available to a start-​up company was very cool.
Now, I was busy with a lot of other things, so I forgot to submit my advertisement poster to them for about 4 months (exactly after my last payment). I called them about 5 months after I signed on with them and after I’ve paid my entire due to explain to them that I had forgotten to submit my poster and that I wanted it to be posted for the remainder of the 7 months (which makes perfect sense to me).
Ring ring… no answer.
Email them, explaining my situation… no response.
Ring ring (x10)… no answer.
Email 3 different people 3 different times… no response.
It seems like since they already got their money, they could care less about my problems. I feel like I’ve been used :(
E-​stern… Y U NO CALL ME BACK?
Regardless, stay away from this place. If this is how they treat all their clients, then they deserve to go out of business.

I wish there was a rating for less than 1 star. We signed a contract with Estern thinking it was a great opportunity to get our business out into the community. As soon as the contract was signed, they double-​billed us the first month (which they did refund once we called them on it), and it took them several weeks to get our ads up (for which we were paying), so we were paying for a service we were not receiving. They agreed to give us several ‘free’ months because only one of our locations was up for almost the first two months of our contract, rather than the three that were supposed to be up.
We received confirmation from our rep, Damon Richards, in writing that all three of our signs were now up (after several lame excuses). Two of the locations are about an hour’s drive away, so we took Damon’s word for it. But we recently contacted the locations to confirm they were there. A full FIVE months after we were told our signs were up, we found out from the location owners that our signs were never up. In fact, one of the locations had closed down before we even received confirmation, and there was never a kiosk placed in their new location!
Besides the terrible lack of communication we received in the beginning, it turns out that this company also feels that it is acceptable to lie and mislead their customers. Buyer beware! Spend your hard-​earned advertising dollars elsewhere!

The sales people of this company do not call you back when you have a problem. They do not try to resolve issues that you may have. They exploit the truth! Do not waste your time and money as I had with this company. I wish I would have done more research and also had someone stop me from making this mistake. Here is my story:
My representative, Damon of Estern Media Inc. came to me and said he can get me a good price and a good location on two sign boards with his company. For one year I paid $ 1,400.00 (split into 6 months) for two signs to represent my Baby Yoga class and I had special business cards made up for their boxed insert. My signs are located in the agreed locations of JW Tumbles and Kidsville. It was agreed that no other sign of the same industry would be sold in the location and that I can move them or change them if I was not getting any business. This sounded good to me until JW Tumbles and Kidsville started offering Baby yoga in their locations and most likely got the idea from my sign. Not one of my cards had been taken from the sign and mostly because people were already attending baby yoga classes. Nor have I received any business at all from these locations. Therefore I requested to cut my losses and cancel the deal since I only had $ 480.00 more to pay I was willing to have them remove my signs if they can let me out of the $ 480.00 which means they would get $ 920.00 for having my signs up for 4 months. As I was in a contract corporate office said «No Way». OK I am a business and understand a contract is a contract. Therefore I requested to be put in different locations that they offer in North County San Diego… even a Car Wash. I have tried to contact my representative for over 3 months and only got one response which is can we meet at your house at 3pm tomorrow. I had to decline because I work 3 jobs and would be busy. I never heard back. I have called, emailed, and called again. I can tell you I would not recommend this company, don’t waste your money, you will not get business from their signs as they put your industry in locations that can take your ideas, and I regret ever working with them.
The only time you will get a call back is when you owe them money or they want something from you. This is not a reputable company… I guess I should have known when they did not put their address on their website which should have been my first clue.
I was a new company at the time we made the deal and this was my first company so I was easily swede by the idea of my business being in the spotlight at other companies. I made a bad business decision which I will live and learn from. I now have to work 3 jobs to pay off this bill and take care of my family and put a roof over their head as well as try and keep my Baby Yoga business alive. One word of advice to new businesses… do your research, check up on the company and its reviews, and do not sign anything until you are absolutely sure that you can afford it. One more piece of advice… Word of Mouth is everything not advertising on paper!