Image Garage Doors & Gate Repair

We bought an automatic garage from them and everything was great.
A few months later, it broke down. We called Ben for almost a week, and left many messages until he answered. He then came, fixed the gate and charged us for it. we didn’t think much of it.
The gate broke again. we called him and left many messages, and he hasn’t responded to any of them. Extremely unprofessional.

Ben said he was going to send me a design of my gate. That was 3 weeks ago. Haven’t heard from him since. Poor customer service before even installing the gate… bad sign.

Not reliable. Made an appointment, no show, no call. Made another appointment, same thing. Not going for the third.

I’ve used image on three or four different occasions my house my gate moms house sisters house the are always prompt give reasonable estimates and provide quality work do not hesitate

Another great experience with Ben .
We needed a new springs replacement .
Ben came early and finish the job in less then an hour.
Price was great and fair .
Can’t go wrong calling this company .
Thanks Ben !

I called them and Ben came over promptly the same day to give an estimate for the garage door. He also sent me a written estimate a few hours later via email. He did not try to up sell me. Last week, Thursday, his crew came to change the garage door. They arrived right on time and changed the garage door efficiently and took the old door and cleaned up the area before they left. The manufacturer had sent a different door (a more expensive door) then the one we had agreed upon. So I called Ben to see how much more it would be? He said he would call me back in a few minutes. He called back and said he hadn’t been charged extra for the door by the manufacturer and he would not charge me extra. I appreciated his honesty! The garage door looks beautiful! I would highly recommend Ben and his crew.

Ben was prompt and clean.
Good job on my broken garage door. Did what was necessary and didn’t look for ways to stick me with extra costs.
I highly recommend

I think the toughest tradespeople to locate are honest plumbers… You can’t tell what is happening since most of it is underground. Of course you can look at a camera view but the dim lighting allows them to tell you anything and it is hard to refute. So I continue my searches for reliable businesses for plumbing, electrical, and even garage doors. Well, I found my answer yesterday at least in terms of garage door repairs. I awoke yesterday to a door that would not open. I could see the screws at the lift point had come loose. I called Image Garage Doors based on the Unilocal reviews. Ben advised about the upfront cost even if it was just replacing screws and I asked that he come out and check it anyway.
Upon inspection Ben saw the problem and noted he could try an adjustment but noted the wooden door was very difficult to raise manually. He attributed that to the overhead springs indicating they were fatigued by age (much like me). He indicated that newer springs would allow the door to be raised manually with relative ease. I authorized the replacement springs and in short order the job was completed. It turned out he was absolutely correct. The door is manually lifted with relative ease. He also tightened several of the sectional hinges and generally just made the door almost as good as new. I am now a very satisfied customer…

Just today I needed help with a sliding garage gate at an apartment building I manage. Checked Unilocal,called Image, and Ben was there in an hour! Ben was honest, courteous and fixed my problem for a reasonable price. I have used other companies for garage door repairs over the years and was never satisfied, felt up sold and taken advantage of. Image will be my new garage company!!! Thank you Ben!

I called him. And next day early in the morning he changed springs. He did wonderful job. I ll call him again if any garage door issue.

A couple of weeks ago I called image garage door and immediately got Ben, the owner on the phone. He scheduled an appointment and showed up to my home one hour later. I received an estimate before he got started that was fair and accurate. Ben did an excellent job. I found him to be completely trustworthy and I would highly recommend him. I read his stellar reviews right here on Unilocal and was not disappointed.

I called many different companies to come to my house and fix my garage door and when I called Image garage door they were so helpful. There prices were GREAT and the owner is AMAZING!!! I will definetely be using them again and refering them to all my friends… Thanks again Image you guys are GREAT!!!

John is my one and only handyman always gets the job done on time and he is also very nice

I’ll keep it short, I am completely satisfied. One of my 2 garage door springs broke. Ben answered the morning I called, suggested I should not use the door any more than necessary as it creates a strain on the opener’s chain. He was available late that same day, gave a price over the phone that he stuck to, didn’t try to sell me anything beyond the quoted price, and did a few above and beyond things to the door as well. It is very nice to see there are still good and honest people out there.

Ben was knowledgeable and friendly both on the phone and in person. I was very impressed with his skillful repair of my garage door this afternoon. Five stars all the way. I would definitely recommend his services!

Great Customer Service!
Had an issue with my dual swing gates openers after more than 1 year, and Ben has made it a priority to get things working quickley. Ben has been very helpful and provides great customer service. I will definitely recommend.

I recommend everyone to use Image garage door every time you need any help. Whether that is a new door or repair service Ben knows how to treat a customer. Professional service with great price. Very reliable company. For me Ben is just a phone call away.
Thank you.

I definitely recommend this company. I called them Monday morning with my garage dooor emergency. They almost immediately showed up to help. I was amazed how good they are. Soon after, the new garage door was installed and everybody was happy. Thank you to Image Garage Doors.

I found this company on Unilocal and google and when I called and the technician was actually able to come right away, I was actually stuck with my car in a garage and couldn’t go to pick up my kids from school!
Ben the technician came and fix it pretty fast and didn’t charge me crazy price like other company tried over the phone.
He explain and gave me the price upfront so I can choose if to do it or not, which was nice.
Will definitely refer my friend and family!

Ben did a great job at both of my properties. I needed a garage door spring replaced and a new garage door opener at another property. He’s fast, nice, and most importantly, honest. He even programmed my car so I don’t need to use the remotes. I definitely recommend him and will be using him again.
Thanks for the excellent service.