LaserAway

This place has the best staff!!! They always take care of me and work around my schedule…

I like the treatment at laser away, I had a really bad ingrown that leaves scar on my face, but my first treatment I saw results, I shave everyday day without getting bumps on my face, plus they have other treatment that would work for your skin.

Finally!!! I’ve been dreaming about this day for years! Anna is amazing and it didn’t hurt AT ALL! Leaving feeling sexier already and looking forward to summer. Whoop whoop, thanks laser away you are everything! Xo

Staff is nice but hard to get appointments.

I have incredible results so far with just two treatments of hair removal on my face. I have a hormonal in balance that causes severe male like facial hair. Before my treatment I would have to shave twice a day. I can go 3 days now without having to shave.

I came across this place after I saw it on a friend’s Instagram. I was very hesitant to go in because I have had some pretty bad experiences with laser hair removal however eventually I did end up going in for a consult. Tish is an absolute doll and I adore her. She took the time to talk to me and make me feel comfortable, she gave me all the pricing I asked for and ended up convincing me to get a package for 2 different body parts. I was able to get one of my treatments that same day which was pretty neat and it was almost painless. When I got back home I started to have a lot of anxiety about the other package I had purchased. In the morning I called Tish and told her that I wasn’t sure I wanted the second package and if I could just get a refund for it since I had already paid. It was done quicker than I could have asked. No hassle at all and I was very happy about that. I’ve only had one treatment here so far but I’m very excited to see how the rest of them go! Definitely recommend this place to everyone

Gracias por todo el tratamiento hacido muy bueno, el personal excelente!!!. Gracias Mouna, Elizabeth, Ross, Brenda y Carolina. Todo el personal tienen un excelente carisma.

Just went in for my 1^st treatment yesterday and it was amazing! Pain free and super easy and quick. I would recommend :)
Tarah

I got juvederm voluma and Botox by my favorite nurse Anna she’s amazing! Feel like 10 years younger thank you laser away and special thanks to tish in the front she is so sweet and helpful… highly recommend

I scheduled a consultation for tattoo removal for 6:40PM (convenient for me, but much later than I was expecting them to do). They sent me a few helpful reminder texts, and the office was easy to find. I filled out a bunch of waivers and was shown into the exam room.
There was a little confusion at first, as the nurse wasn’t informed that I was just there for a consultation. I was almost in the seat before I realized the mix up and said something! After discussing the procedure and getting an estimate, I asked if I could do about 10 – 15 minutes of research and if the results favored them, could I get the procedure done? The nurse agreed.
I dug around online and found out that their laser tech is the most advanced stuff on the market, and they offer VERY competitive prices, especially with the special they were running. I went back in and got my bad ink blasted.
My procedure being last minute, I didn’t use a numbing cream, so the experience wasn’t exactly pleasant. With each dose of laser, you hear a snap and feel something akin to being burned and shocked at the same time. The smell… well, not fantastic. They kept the laser’s strength a bit lower than the max and gave me a squeeze ball. It wasn’t nearly as bad as I was expecting though, and in retrospect, I think the laser’s full strength wouldn’t have been unbearable.
My tattoo, which they estimated as 9 square inches, took about 25 minutes. I’ll likely have to go back for 3 – 5 more sessions. The whole time, I felt at ease and confident in my decision. As far as such procedures go, I found it all quite pleasant.

Alway quick and accommodating. I’m always in and out, and the results are really something. Tish in the front is so sweet!

I made an appt at Laser Away about a month ago. Could not be more pleased. My appt was with Rebecca. She was kind and gentle and patient. She took her time to explain and numb me a bit too. This place was great. Staff very friendly. I recommend swing them on anything you require.

Love love LOVE this place. Just started getting laser treatment after years of wanting it. Couldn’t recommend Laser Away more. Very professional, clean and quiet, and so accomodating.

I had done my research about this place and saw the great reviews. My mind was made up to get the hair removal for my face and pay in full however I wanted to check out the environment Etc. I had an appointment for a consultation and the first 15 of waiting the receptionist spent talking to another guest. I asked how long it would take and she said in a few minutes. The receptionist proceeded to look at my face and say oh let me get you some prices. Never took me in to a room and started discussing my face in the lobby area with guests waiting. I did not like that. Although she was very nice. There was a lack of professionalism and privacy present during my visit. For that reason, I decided not to go through with the procedure.

Excellent spot for tattoo removal.

Super friendly and helpful staff! Love that they remind you of your appointments a few days ahead and the day of. A little bit more expensive than other places I checked out but worth it for the high quality!

I discovered laser away on groupon!!! I had been to 3 other laser type centers and couldn’t find the service for me. It would always be «oh that’s extra, or we dont have that here.
Laser away has provided my personal treatments with excellent results. I had tattoo removal on my shoulder, then treatments on my face for dark spots from aging and sun damage.
Love the results

Hi I’m a customer at LaserAway Sherman Oaks. My experience there was great and as a guy looking to remove some back hair I was a little embarrassed. The staff there is awesome and made me feel perfectly comfortable. I would recommend to anyone LaserAway in Sherman Oaks.
Mike

Randomly found this place while doing errands.
Started laser hair removal on two places today. Everything about this place impressed me. Tish is an absolute sweetheart and really seems to get along with all customers that walk in. My experience was excellent. The nurse who actually did my treatment was so sweet as well and made it comfortable to be there. It was only my 1^st one so I am anxious and excited to see the progress, but it was such a good experience.
If you are afraid of pain, it was very minimal to nothing for me, but I understand that everyone is different.
:)

Stay away from this place. Especially if you are thinking of doing any face treatments. They are overly priced and with NO RESULTS! They just care about your money, not about you!

I had previously left a great review. that was only a few treatments into the first full body laser hair removal package I bought. Well in short, the laser hair removal not only completely FAILED, but the hair on certain parts of my body is actually WORSE after getting the laser treatment. It’s now so coarse I literally can’t get a smooth shave on my legs.
I spent $ 10,000 at LaserAway for zero results (bought 2 full-​body laser hair removal packages at $ 5k each) – in fact my hair is worse, and I get crazy, painful ingrown hairs like never before. My self-​esteem is shot, I HATE hate hate hate shaving because my legs literally burn for about 15 mins after I shave (which NEVER happened before LaserAway), and it has literally affected my personal life; just being intimate with my boyfriend is difficult because I’m so insecure about the hair.
Before I continue complaining, I do have to say that the front desk customer service aspect was always great. Tish was always wonderful, sweet, & super organized.
Anyway— my frustrations actually began in the beginning, but didn’t get REALLY bad until I was halfway through my 2^nd FULL SERIES of laser hair removal treatments.
–I was told the $ 5,000 package I bought (full body laser hair removal) included 10 treatments plus «touch-​ups»; I later learned it only included 8. The girl who sold it to me (Brooke) was new & misinformed, but it still sucks that I thought I was paying for more.
–They had told me the face should be treated every 4 weeks and the body every 6 weeks, but because I bought full-​body, they said we’d just treat everything at once. Seemed weird but I just went with their advice.
–While I did notice reduction in hair after a few treatments, I also noticed the «results» simply plateau. I was worried it wouldn’t be successful. The first time I told the LaserAway staff that 100% of my hair grows back in the 10 – 14 days before each treatment, they brushed it off and said «that’s just your new follicles growing in.» I couldn’t help but think, «Okay but WHY are there still this many follicles at 5 treatments in?» I should have demanded they look into my situation.
–There is one nurse who did most of my treatments. At the end of EVERY SINGLE appointment, she would glance over my skin and EACH time say, «Looks good!» She even did her «looks good!» at the end of my 8^th treatment, said «take care,» and left the room. I knew the 8 treatments did nothing more than give me a 3 – 4 week period of very slow hair growth, and that it would all come back soon. I went to the front desk, told Tish I was certain I needed more treatments, and she suggested we speak with the nurse. When we met with the nurse moments later, the nurse said «oh yeah, you’re going to need another full series of treatments.» Why in the HELL would she say «looks good!» during my last treatment MINUTES EARLIER if she knew damn well it simply didn’t work!!! Why did they not insist we decide on a more aggressive approach to the treatments??!
I gave in and spent the second $ 5,000; I somehow rationalized it.
–The 2^nd series of 8 treatments went the same. No real results, just a temporary (3 – 4 week) period when my hair grew slower.
–I brought up my concerns a THIRD time, and it was then that they offered to have me meet with the doctor who would take photos of my follicles. I was instructed to not shave for 5 days before my next appointment (which was a major undertaking, since my dark, coarse hair grows so fast); I was mortified, and yet determined to make sure I didn’t waste my $ 10k. Well WHEN I SHOWED UP TO THE APPOINTMENT, THE DOCTOR WASN’T EVEN THERE.
I was PISSED. Tish suggested we just go in the room with the nurse Angelea so I could show them the hair growth. I showed them my underarm and they literally GASPED. They were shocked. I’m not upset by their reaction (although it was incredibly embarrassing), I am upset by the fact that no one took me seriously until it had gone this far.
Next, the nurse suggested I do the rest of my sessions during winter when my skin was lighter (…what the hell!!!); Why would I bother doing a measly 4 or 5 sessions several months down the road?
They asked me a million questions (Did you change skincare? NO. Did you change your vitamins or supplements? NO…) They also suggested I get a hormone test. Well, I got the hormone test… came out 100% normal.
At the end of it all, I got a portion of my money back because I had un-​used treatments. I was told I would get some treatments for free and to expect an email detailing their offer.
I never got the email.
My hair is more coarse than ever, I get AWFUL ingrown hairs on my thighs and butt, and this whole thing has severely, negatively impacted my love life. Self confidence? I used to professional model, and now I honestly don’t even feel comfortable in bikinis anymore.
If you do go to LaserAway, my advice is to be a very informed consumer.