Steamer Cleaners

I love this place, they are so friendly, if u want the absolute best cleaners that will give you the best service, truly the best cleaners i’ve ever been too…

Had six dress shirts cleaned here for $ 75! If you have money to burn then this place is perfect for you.

Steamer Cleaners is my go-​to for dry cleaning. My clothes come out perfectly each time. I’m a professional model and I constantly have to get gowns and other delicate things dry cleaned and I trust them completely. They have free parking! Free! Huge perk in Los Angeles. They are eco friendly and use biodegradable bags. I can’t recommend them enough.

Just picked up my tux for this weekend. Staff was great, very friendly and knowledgeable. Tux looks perfect, can’t wait to wear it this weekend. They did such a great job I’ll be bringing all my shirts and the rest of my stained clothes from now on.

This review is overdue due to horrible service I’ve been receiving from Steamer Cleaners for the past few years. Have had enough though. I’ve been using their services since 2003, if not sooner. The service and quality not only has gotten worse but nonexistent. Every month if not every week they have new employees who are clueless about their work with lack of customer service. They pretend or appear to take notes about your garments; however, when you arrive for pick up, you either find your items missing completely, missing buttons (not significant according to them), torn, damaged or not ready at their promised time. Service and quality has been getting worse after one of their managers, Angela, left. It’s been absolutely horrible ever since. I started giving my garments only to Oscar (left as well) for a brief period of time and then to Veronica. However, one cannot rely only on 1 person to do the job. These are the only employees who provided customer service. The rest do not care at all. They probably won’t be there in a month anyway.
About 6 months ago or so I decided not to return to Steamer Cleaners after they lost the bow tie of my $ 400 Anne Fontaine white shirt and the missing part of zipper of my Thomas Wylde dress among many previous incidents of missing items, damages. I got a call from the owner begging to give them another chance. I was very hesitant since they had already messed up many other items but thought I’d give this one more chance.
A few weeks ago, I took a few items to them including a pair of J Brand jeans, I received this on time this time; however, it was covered in the plastic but in the same condition I gave it to them. It simply had the Steamer Cleaners plastic on it and still had my perfume scent on it. No shame! Absolutely horrible! Do not be fooled by environmentally friendly signs. That’s correct. It’s very environmentally friendly. They don’t clean your clothes but put the plastic cover on. The only client they care about is LAPD and their uniforms. Many of my friends going to Steamers have been complaining about the horrible service and quality and won’t return. I’ve been very patient and gave this business tens of thousands of dollars but they don’t deserve a penny. It’s a scam!

Had a fantastic experience! Excellent work on my suits and outstanding customer service! It’s a really nice business filled with kind and thoughtful employees. I highly recommend!

Great customer service! There is no charge for Next day or following day expedited cleaning. They do both laundry and dry cleaning. The prices are a bit high in comparison to others, but it’s exceptionally well run. They even have snacks for clients and dogs.

Soooo I went in here to get my shirts done and WOW! I couldn’t believe how friendly and accommodating the beautiful staff member was! It’s the kind of service your parents say doesn’t exist anymore! This place is truly top notch!

Prices are ridiculously expensive but there are REALLY REALLY NICE PEOPLE who work there.

Today is the last day I bring my clothes here. One of my favorite shirts is faded and another is missing a button.
The last time I brought my clothes here they tried to get away with loosing my other shirt.
Overall I’ve had nothing but bad experiences.

Very professional and great customer service. They offer snacks and a wheel of fortune to win a chance for free laundry service. I ended up getting $ 5 off, I’m not sure if that’s for first time customers only. Anyway, after picking up my clothes everything was perfect, a little pricey but I am happy.

Your place to go for luxury garment, especially in cashmere, linen or silk from Europe.
Use their services for 10 years, always satisfied with results.
They have great coupons on their web-​site, it helps with larger orders.
Highly recommend !

Just went here for my first time ever. I brought in two dresses for alterations for my brothers wedding (next weekend) and one dress for dry cleaning. Usually when someone is unable to help me, I am displeased, however this spot was soooooo friendly and I truly feel like they did everything they could to assist. Unfortunately the stain on the dress is unable to be removed, but I appreciate ANY place that goes the extra mile to help! They even attempted to test clean a section just in case they were wrong about the stain (come on, that’s good customer service) and they gave me a few suggestions for the dress (dying the fabric, or, making the dress shorter thereby removing the stained section). Not only did they really attempt to help me, but they even offered further advice AND the gal who measured and fitted the other dresses for alterations was the best! She made me feel so at ease and she was quick and professional! I will be checking back in next week when I pick the final product up, but I am extremely confident they will be beautifully done! Thanks guys for helping to ease the stress!

We have been going to this cleaners since moving to sherman oaks about three years ago. They do a great job and the place is friendly and pleasant, never much of a wait at all which is really nice when you are in a hurry. the parking is always available and easy to get in and out of and i love the little bennies like the popcorn! they seem to be very customer oriented.

They didn’t clean the reason of my visit and they charged me the fool amount. Will never ever come to this business

Our go-​to place for dry cleaning and alterations. Friendly, convenient, easy to park and pick-​up. They also have coupons available online and in the mailers. We’ve been using them for years, and we have always been pleased and love to support local business. And yes, a recent sign posted that said they will dry clean an outfit for you for free if you are unemployed and need a clean outfit for an interview. That’s great customer service and giving back to the community if needed. Love them.

When you first come in as a new client they give you a cute little gift bag of laundry goodies and tell you to spin the wheel for a chance at free discounts, there are mini cupcakes and popcorn etc. A lot of distractions. Now I know why. When I picked up my dry cleaning it hadn’t even been done, it was simply wrapped in plastic! Instead of ironing my garments they simply stuffed tissue paper in the sleeves! Who does that?! Oh, and they charged me $ 8.00 PER garment! Seriously, for two shirts and a pair of pants. It was insane. Honestly, the worst dry cleaner I have EVER been to. They really need to throw all the games in the trash and spend their time working on actual dry cleaning!
Based on the response posted, they think people have nothing better to do than post bad reviews. Sorry, but we have lives. And if the process was what they say it is it would have been done. Liars on top of it. Way to work on your customer service.

Have been going to this place for 10+ years and can only give highest praises… It does not matter if I am rushed, need a little extra attention on a cleaning procedure, or even a little advice on the care of my «holiday finery»! Steamer Cleaners always delivers! I find that the quality of their drycleaning to be of the highest caliber, and I have watched from the front of their business (while snacking on the delicious pastries and free coffee) their well-​trained customer service oriented employees patiently explain their pricing and turn-​around time to new customers. I recently had a formal dress shortened there, and could not be more pleased with the fit! Now I can wear my heels and not trip on the dance floor! There are not a lot of places that offer quality of this caliber AND treat you like a VIP! This place is definitely worth checking out…

I have driven by this cleaners 100 times and never noticed the sign until I walked by the other day. What an amazing way to give back to the community. I am so impressed that I will be going to the cleaners from now on. Thank you so much for paying it forward to the people in our area.
«If you are unemployed and have an interview we will clean your outfit for free.»

Fabulous ambiance, easy parking, pleasant, friendly staff …
great Dry Cleaning and alterations services and fair pricing !
TERRIFIC spot !!!

I’m not one to write bad reviews, especially if quality is important. However, my wife had to have a dress altered on short notice. The alteration wasn’t brain surgery, it was just shortening a multilayer garment. She expressed to the Steamer Cleaner tailor she would only be wearing the dress once and absolutely didn’t need it to be exact or perfect, simple and fast. The onsite tailor agreed, but shockingly couldn’t quote a price until the work was to be done.
Fast forward to a late night phone call the evening before we need the dress, letting us know that the item we needed today would cost $ 81! $ 81? for a simple alteration? Considering we had no time to take the garment anywhere else, we were forced to pay what I believe to be an extraordinarily high price for a simple amount of work.
If you need something done to a piece that has sentimental value, by all means come here (with a check book) as quality is good. But be prepared to pay out your ass and with little knowledge of what you are in for in terms of price-​point before you pick your garments up. Just a warning, as there are better tailors out there who charge a lot less for expert quality work.

Imoeccable customer service skills. Great cleaning services 100% of thw times I have been in. I needed to fac something urgently and my fax broke. I picked up my cleaning and asked if I could use their fax.
The owner himself allowed me to use it, offered coffee and also noticed a spot left from lunch. He had his team clean it for me immediately.
I WILL ALWAYS COME HERE. For the service amd the kindness in a tough world, this ia a sanctuary of customer service.

Last weekend I came in because I needed an emergency fitting for a wedding. steamers was the only place that would do it for me with such short notice (lifeeee saviors) not only did they do it for me but they were the nicest staff. the owner even came and told me «not to worry we will take care of you» guarantee I’ll be coming back a lot more often this will be my new dry cleaners highly recommended to anyone from. Very satisfied customer thank you guys

This is by far the best dry cleaners I’ve ever been to. I drive all the way from Echo Park for the service and the hot chocolate! My shirts come out so crispy and the cupcakes they have are so soft. Legit ¹⁰⁄₁₀!

I have a very expensive designer dress that needed to be dry cleaned but I was very afraid to take it to my dry cleaners. After asking many people I got recommended to steamer cleaners by a few people. I can’t tell you how happy I am with my choice. Not only did they do a fantastic job dry cleaning my fancy dress, i was shocked that my dress does not smell like chemicals which usually happens when I would take my clothes for dry cleaning to other locations.
This place has such wonderful workers, I felt very welcomed. The staff was extremely knowledgable about the material of the dress and the jewels on it. I even got a home made cupcake and bag of popcorn on my way out.
Now I drive the extra mile and take all my dry cleaning and laundry to Steamer Cleaners! I highly recommend Steamer Cleaners to anyone who want perfect work and service done.

MY NEW NEIGHBORHOOD DRY CLEANER!!!
I spilled some soy sauce on my cute dress, that also happens to be WHITE!!! Why I wore white to a sushi spot is beyond me! Anyway, the sweet waitress helped me clean myself and then suggested that I go next door to the dry cleaners to have them clean it. I thought my dress was for sure ruined, but I had a little bit of hope and took it to the cleaners a few hours later, and to my freaking surprise. they were able to steam out the stain!!! There was not a trace of soy sauce ANYWHERE! Not even a yellow highlight that sometimes stays after taking a dark color off white clothing! And they also hooked me up with a gift bag full of candies and coupons for being a first time customer, I love it and love them for saving my dress!

After seeing a channel 2 news report showing a local valley-​based dry cleaners providing jobless folks free dry cleaning of their interview clothes, I had to give them my business. Being a native of a city as big and selfish as Los Angeles, it’s not typical coming across a selfless act of human kindness. I will forever support Steamer Cleaner as other businesses need to follow suit. As for the quality of the service, EXCEPTIONAL. They even have a spin wheel for clients to win free services! The young gal that helped me was extremely courteous and happy to be of service. Great place! Great quality. A wonderful experience!

The money is worth it the quality of my clothes are in excellent shape. Customer service is great all of the staff are some of the nicest and informative people you will come across.
Highly recommend this place to some of my closest friends and family.

Came here to get a dress altered a couple of years ago. When they pressed it the fabric melted. The employee who helped me was very apologetic and tried his best to help me fix the problem. I decided to give them another chance. Fast forward to this morning. I came in to get a dress altered. I walked in to the store and the woman behind the counter said that the alterations guy was not there yet but was supposed to come in at 9AM. It was 9:15 when I got there, so I asked her to estimate how late he would be. She said sometimes he comes at 11 even when his shift starts at 9. She seemed very aloof and didn’t seem to care about the poor customer service she was providing. What kind of business is this? My husband stopped bringing his dress shirts here because they have shredded multiple shirts in the past. I usually come here out of convenience, but never ever again!

Such incredibly nice people and great customer service, on top of it being a «Green Cleaners» — what more could you ask for!
I brought in a few baby items, including stroller seating and cover. The girl that helped me could have just taken the items to be cleaned, but instead she thoroughly inspected each one and then let me know the pros and cons of dry cleaning these particular items. She was so honest, I couldn’t believe it!!! I ended up keeping one of the pieces and just washed it at home; her advice saved me money and possibly kept the logo on the fabric from potentially fading from the dry cleaning process. It came out looking like new from my own washer. Now most businesses would have eagerly just taken the risk and my money but they didn’t. Because of this, they’ve earned a very loyal client for the long run!!!
I look forward to continuing to use their services!

I stopped in to pick up some shirts and had a chance to speak with the owner (Shawn), a real nice guy.
He surprised me with how environmentally conscious they are, he told me about the biodegradable bags they have, the new systems they are using to take care of my clothes, and the collecting of hangers. Must admit, it made me feel good, although they are doing all the work. :)
When it comes to my shirts, they blow it up!!!
I love getting my shirts done by them. I have gone to a few other places, where I may save a nickel, but it just can’t compare to the job they do.
I ask for starch and creases, and I get a solid looking shirt with creases that could cut you! I’m beginning to think they are giving me new shirts, as my shirts look better every time I get them back.
All I can say is that I found my cleaners.

I literally stumbled into Steamer Cleaners as I was buying some fish supplies across the street. I was planning on going to a different location and thought… hey why not, check this huge location on the corner out!
Immediately walking in, I was greeted by a gentleman (forgot his name) but he has like hazel eyes. Very personable and helpful! I couldn’t stop looking everywhere, the high ceilings of countless clothes and a cute little snack table with popcorn and mini cupcakes. Though i was curious i saw it sitting in the sun so i prevented from picking myself up a cuppy cakes!
now the results: I came back 2 days later and noticed the stained we had on my shirt is completely gone! Good job, and it was affordable… only $ 10!
Def. Made me a regular!

HORRIBLE!
Let me start by saying that the employees are very nice, and this review has nothing to do with the customer service really, more like the
…quality is HORRIBLE!!!
I’ve been there a few times, just this past month I have had many items that I have taken there for cleaning services, and I haven’t had an issue until NOW!
I will add photos so you can see for yourself!!!
.I recently went in and picked up 10 items and my total was $$$$$ 200 $$$$$ …
I asked if they have any 10% off coupons or anything that they could help me out a little, I think it was just that I waited SOOO long for my items to be ready for pick up I just wanted to feel taken Care of… Keep in mind!!! …because a Week After I dropped them off, a gentleman
Calls me and says «hi, I would just like to let you know, we need a few days to find your items, we misplaced them and now we have to FIND them…»
WHAT!!!
Anyways, after the owner explaining to me that they do not have any 10% off coupons, and that I got to «spin the wheel» at the time I dropped them off, giving me 5 $ off was enough! LMAO!
So She looked at me like I was crazy for asking if they had any promos, and finally I couldn’t take it! I said let me just GET OUT OF HERE! I’ll just pay for the items, that’s fine, she says «Well we have only «TOP QUALITY!!»
So I get home and start to put away my dry cleaning, now I give my boyfriend his jacket and on the jacket is
DOG HAIR??? And little white things from other clothing!!! ARE YOU KIDDING???
I am so disappointed and pissed off! I will NEVER GO THERE AGAIN!